Absolutely terrible experience with Mi Pana Window Tinting…read more These guys were referred to me by Top Dog Mobile Detailing South, so I expected professional work and good customer service. Unfortunately, the quality of the work was shockingly bad and completely amateur. Immediately after the windshield tint was installed, there were two large bubbles in the film. They returned the same day to fix those bubbles, but that was only the beginning of the problems. Afterward, I noticed severe visual distortions throughout the windshield tint, distortion on the front passenger window, and even a small scratch on the windshield itself. The windshield became distracting and uncomfortable to look through while driving. The overall tint job looked rushed and unprofessional. I have had multiple vehicles tinted and ceramic coated over the years, and this was by far the worst money I have ever spent on any tinting or ceramic coating service. The workmanship was nowhere near professional quality. The windshield tint especially looked like an amateur installation rather than work done by an experienced company. When I contacted them about the distortions, I was told they would "go away in about a week" and that I should not park the car in the sun for at least four hours after installation. Nearly a week later, the distortions were still there, so I reached out again. Instead of taking responsibility, I was brushed off and told they had other appointments and would "get to it when they can." The following day I asked for an actual timeframe so I could make myself available, and without any notice they suddenly texted saying they were already a few minutes away from my house. I was over two hours away at work because no appointment or time had ever been scheduled. At that point the owner completely changed his attitude and started blaming me for their defective work. He falsely claimed I caused the problem by moving the vehicle too early and not following instructions. That is completely false, and I have video footage proving the car was never moved during the required period. Instead of standing behind their work, they chose to lie, deflect blame, and argue with the customer. To make matters worse, they then told me to personally remove all of the windshield tint myself, record a video of it, and only then would they consider giving me a refund. That is one of the most unprofessional responses I have ever received from a business. Mistakes can happen with any tint job. What matters is how a company handles those mistakes. Mi Pana Window Tinting showed poor workmanship, amateur installation quality, zero accountability, dishonesty, and extremely unprofessional customer service. I would strongly recommend avoiding this company if you value your vehicle or expect professional-quality work.

Carlos arrived early in the morning, I showed him some new concerns that came up recently he said…read morethat he would do his best. He did the inside and outside and my truck has not looked this good since it was new. Great job Carlos.