After a multi year hiatus, I've found my way back to Dr. Winkelman, the "Costco" eye doctor, and…read morelet me tell you, I'm so happy with my decision. To be honest, I wasn't planning to ever leave, and only did because I thought they didn't take my insurance. So when I learned my eye doctor couldn't see me for my annual appointment for 3 months, I immediately checked back here and found both availability AND that they accept my insurance, so I went all in. I love the convenient location, fixed pricing for exams, ease of applying my insurance and the convenience of Costco optical right outside the door! Office is kept clean and comfortable. My appointment was right on time and the doctor was very efficient with the time. He offered good information about my eye health as well, and went one step further to share how he is able to support his patient's in the cast prescriptions, supplies, etc. run up sooner than anticipated. I'm super satisfied with this decision and experience. As far as I'm concerned, seeing this eye doc may as well be called a life hack.

I love the doctor, very great at what he does, but the receptionist itself I'm not too sure about…read more I work at the hospital, and I get it, everyone gets busy, and not everyone knows how insurance works in every area of things (dental, vision, health, and so on). So I called and asked what I paid for, not knowing it was my copay. I should have asked the first time before paying it ( my fault), and the receptionist that I spoke to explained to me what it was about. I asked to please cancel my contact sample. April 15, I called again and left a voicemail asking if I could please order contacts and see if I could just get the sample while I wait for my regular contacts to come in ( that's what I left on the voicemail). Then the same receptionist called back. And stated to change my voicemail to something that I didn't say ( I still have her voicemail), so I did go ahead and tell her I did not say that to please listen to the voicemail again. do mind this receptionist is rude not only when the first time I spoke with her but the second time around. I remembered her voice. If they have a voice recorder, I need them to listen to every conversation we had so they do not think I'm lying. I don't act rude to people unless they have a rude attitude. I hardly can go to Costco because one, I work at the hospital, and two, I have chemo treatments. This is why I called and see if she can help me. That day I called, I even asked if she can please print out my prescription and if she can please see if I can get a sample so when I have a chance to go in, I can pick them up. And she said yes. ( because what I'm wearing is my last pair) I never had a chance to go back for a while, and when I went to the optical department after work, a young lady there who was nice enough to try to help me to see if I had any prescriptions there, she said no, and no samples as well. I told her I spoke with the receptionist on 4/15 telling her that I'll stop by to order prescriptions and pick up samples. I even showed her the voicemail. So that lady went to the dr office to get my prescription paper, including my clear one, hoping she can ask the doctor to approve the clear one for me since she's the receptionist, but no, she wrote it instead (because I have Stigmatism ) The young lady came out and she said they don't have samples because it's every 6 months they order. I was so upset because that's not what the receptionist said to me when I spoke with her. When the receptionist came out she couldn't even look at me in the eye or talk to me to explain that the lady at the optical department was the one who had to talk to me. I won't make a scene I'm not like that. I just need her to explain what happened to her conversation with me on 4/14. (Still have that voicemail). I am just very disappointed. When I know I'm wrong, I say sorry. But I'm not going to say sorry. I've worked with people like that who act so nice in front of doctors but to other patients/staff they are rude or even talk behind each other and I can't stand those people. I can't tolerate that. Please listen to the voice recording if you guys have before thinking I'm a rude patient. Thank you

Dr Macintyre Mackenzie, where do I start !!!! My Hero! Why ? You ask? I have been suffering with…read morepain in my eyes, horrible horrible symptoms and I have been seeing another specialist, which I will not say his name, but almost two years of seeing an this ophthalmologist and nothing good was ever done to help me nothing but a big fat bill ! Horrible! And now as simple as my optometrist Dr Demer referred me to see Dr MACINTYRE !!!! Some meds and the right care! I have not had any of my eyes issues! None! "Knock on wood" since I seen him! I have chronic health issues and I thought it was due to all of that! But Dr MACINTYRE said I have Dry Eye! And hands down I recommend him 1000 percent! Great Dr!

We just got done with our new optometrist, Dr. Rehal at DeMers Family Vision Center. She gave me…read morethe most comprehensive exam I have ever had. I am today years old when I learned that my eyes are misaligned. This is why I get motion sickness! This office is beautiful and it's staff is truly friendly, from reception to back office to the people who help you with frame selection. You can also see a cohesive work environment amongst the employees. I highly recommend this office if you're looking for an eye doctor.

Care and Quality are both OUTSTANDING. Check in personnel are very courteous and friendly. The…read moreDOCTOR's and MATT are the greatest. They are gentle and caring by explaining and showing me what the pictures are showing and patiently take the time to explain the progress with the treatments they are giving. All of this is helping to put my mind at ease on my concerns. They have given me a positive outlook so I can smile when I leave. Thank You TO All.

My spouse has seen Dr. Elena G. I have sat in on some of my spouse's sessions. First, I noticed…read morethat I had never seen the same people working--they are always new. Dr. G. rushes, doesn't seem to like patients. Three times my spouse has had emergency-care after she did not bother to read notes regarding the chemical burns my spouse received due to her lack of care. My spouse is in horrible pain--this has happened due to incompetence!

I've been seeing Dr. Gamett for a couple of years now for glaucoma and think he's wonderful. He's…read morecaring, thorough and patient. His staff is excellent as well. I highly recommend this office.

I went to dr Kevin gamett for cataract surgery in 2022. I went back for exam in Oct 2024 because…read moremy left eye was blurry. He was in a big hurry as always and did not see the PCO which is a film commonly grows on new lenses after cataract removal. He told me to come back in 6 mo. The eye glasses were no help that he prescribed. I went to an optometrist and he told me that I had PCO on lense and needed to have it zapped with a Zag laser. I went to Dr. Manning and he zapped the PCO and then my vision was fine in my left eye. A month later, I had my rt eye zapped. Dr Gammet should have found the PCO. It is common to get it even two years later.

I needed to find a new optometrist that was closer to my work and home. Jennifer Shane and…read moreassociates had good reviews and I was happy to see I could schedule online. A week before my appointment, I realized I had overbooked myself with another Dr appointment and needed to reschedule. I called the office and the woman at the front desk argued with me stating I had already rescheduled this and she needed to know why I was doing so again. I explained I had not rescheduled, this was my first time calling the office but she did not believe me. I'm not sure why she was so argumentative or why this mattered. I ended up cancelling the appointment as this is no way to treat a new patient. There are plenty of other optometrists in the area that will have better customer service.

So I usually go to Costco optical since I worked there and my insurance said I had to go there…read morewhich is fine. I just got new insurance and tried to go to Costco and they seriously have the worst customer service which is sad because I worked there for more than 9 years. I looked up different eye places and saw that this office wasn't far from me and they looked really clean and professional. I gave them a call and asked them if I could just get my glasses there since I had already seen an optometrist and had my prescription. They said it was no problem at all and gave me their hours. I came in and it was a little busy which was expected since I didn't make an appt or anything since I was just getting glasses. They have such a huge selection!!! I was in glasses heaven! I tried on clear lenses and also sunglasses as well. I found my perfect pair. Looked at the price tag and ouch it was a $500 pair of sunglasses. Hahaha. I said to myself, dang it why do I have to have expensive taste? But knowing that my insurance would cover some of it I tried them on with the assistant that helped me and I fell in love. I never heard of Tom Fords but apparently they are a really good brand. They do have many other brands here that are higher end and mid end and lower end also. But they were overall very nice and professional. I will be coming here from now on and brining my kids here as well. Thank you guys for my amazing sunglasses!!!