As a first time home buyer I was apprehensive about the whole process and totally clueless where to…read moreeven start. We just closed on our first house last week, and I feel SO FORTUNATE to have found Maureen!! She is a mastermind of the mortgage lending process! I don't think I've ever met someone who is so hardworking with such high standards. Even better, Maureen upholds the same high standards for every one else involved in the lending process (escrow company, lenders, realtors, etc.) and she is constantly 2 steps ahead and prepared for anything, with a back up plan "just in case" to ensure everything goes through seamlessly. As a first time homebuyer initially unfamiliar with the process, I now know I threw a couple curve balls and Maureen didn't even bat an eye. As if all that wasn't enough, I also had no idea where to start when looking for a good realtor. Maureen suggested a few she has worked with in the past that she thought were really good, and she did not disappoint. I ended up choosing Melissa Tucci as my realtor, who was just as amazing as Maureen, and the two of them working together turned into an unstoppable powerhouse that could move mountains and get a deal done! If you're looking for a mortgage broker who will take care of you like family and go above and beyond, look no further. You will not be disappointed!

A Dream Realized in 18 Days - Thanks to Maureen Martin…read more Words can't fully express the gratitude I have for Maureen Martin of Homeplus Mortgage. From the moment we began our home-buying journey, Maureen showed herself to be an absolute powerhouse--a strong, focused businesswoman who brings unmatched professionalism, compassion, and commitment to everything she does. Maureen isn't just about numbers and paperwork--she's client-centric to her core. Her dedication, responsiveness, and fierce determination made us feel supported every step of the way. When I finally met her in person, I immediately felt her radiant energy and warmth. Her aura and spirit are something truly rare--she's one of the most special, genuine people I've ever had the pleasure of meeting. Thanks to her tireless efforts, we went from placing an offer to holding the keys to our new home in just 18 days. That kind of turnaround is almost unheard of, but Maureen made it happen. We are forever indebted to her for not just helping us close on a house, but for helping us secure our dream. If you're looking for a lender who is not only masterful at what she does but also deeply human in how she does it, look no further. Maureen Martin is a godsend.

Beau and his team helped me in refinancing my mortgage. I can't say enough about how Good they were…read moreto deal with. They made the whole process very efficient and kept me informed of the status on a regular basis. The costs were very fair and transparent from the start with no delays or surprises before closing. I would highly recommend them. -Edward W.

Beau is as transparent as it gets. Even though I needed a different type of loan, he went out of…read morehis way to refer me to another mortgage lender. I appreciated his help!

Jesse and his team totally kick ass selling our house. Couldn't be more happy how easy it was with…read morehim. The only problem was I couldn't have him for our new house though... I'll just say not all Real Estate agents are created equal... Jesse is a real alpha, if you just let him do his thing and follow his direction y'all won't be disappointed. We had our buyer within a week of our listing going live and had several bids... in December at that... Thanks Jesse and the team at greenhouse Group -Matt/Cherie

Selling a home is stressful (especially for someone like me!) but Lori and Jesse made the whole…read moreprocess feel surprisingly easy. They were always available to answer questions, kept me informed every step of the way and made sure I knew what to expect throughout the process. Their advice on pricing and negotiations was spot on, and everything moved smoothly from getting my house ready to list all the way through closing. I also want to give a shoutout to their TC, Alexa. She kept everything organized behind the scenes, was always responsive and helpful, and made sure nothing slipped through the cracks. I have no doubt that her attention to detail played a big part in helping us close on time. Thank you to Lori, Alexa and Jesse in making this process feel smooth and manageable! If you're looking for a knowledgeable, responsive team to help sell your home, this is your team!

Great mortgage company. My sister referred me to Sam Beckett who has been great to work with. He…read moredid a lot of research to try and help me get a better deal than my current adjustable mortgage. He put in a lot of time and effort to help me out, but what I appreciated the most is his customer service first attitude. I was too far underwater on my loan to be able to do business at this time, but he's been great about checking in and keeping me updated so when I can refinance, I will do so with him. If you need to find someone you can trust and want to work with, I fully recommend Sam.

John Osslund and his team at Integrity First are phenomenal! John and his team did a refinance on…read moremy home in less than two weeks. He explained in detail every step of the process and all his staff were so helpful and very detailed. I can't thank them enough, they definitely live up to their name "Integrity 1st" they are the best in the business. I have always heard of mortgage nightmares, definitely not with John on your side.

2020 home buying sucks! We're living in a pandemic recession, and buying a home requires major…read moreperseverance! 3 years ago, I inquired Jessica (EQuest Realty) to buy a home in San Diego. She mapped out a home buying blueprint, and it took me lots of budgeting + dedication to execute. Today, it's finally nice becoming a "homeowner"! #JessSold

I really recommend that if you rent from eQuest Realty, or any company, that you take pictures when…read moreyou move in and when you move out. So you are not cheated on your security deposit refund. I was refunded $500 which was unfairly removed from my security deposit for deep cleaning and carpet cleaning expenses. I was able to retrieve the $500 because I had pictures of the condition in which I left the apartment.

Would not recommend this company sooo many Different…read morescenarios to this mortgage. Gut wrenching experience sooo incredibly stressful not good Professionals in business.

I recently refinanced my home and I had the pleasure of working with Stephen. I've gotten to know…read moremany of the friendly and knowledgeable staff at Countywide Mortgage over the years and it was an obvious choice when choosing a lender. Stephen was helpful and very quick to respond to any questions I had. This process was done during the quarantine, which I thought would make things difficult, but it couldn't have been easier. Stephen even drove out to my house several times to exchange paperwork. Before my loan was finalized, I had already called many of my friends and family to let them know if they needed to refinance, they should give Countywide Mortgage a call!

Marika was incredible. No doubt about it. Though I'm sure each mortgage brings its own complexity,…read morewe were moving across the country and our loan was dependent on future income as well as a variety of debt clearance. Marika helped us every step of the way, working around our complicated schedules and fighting on our behalf on a daily basis. Our underwriters were requesting an enormous amount of documentation, even ON the day our house closed, and she tirelessly advocated for us. In addition to her considerable skill, tact, and knowledge, Marika is kind, funny, and caring. Again, at least for us, our loan required a sort of "financial therapy," of sorts, that she casually provided. I deeply enjoyed talking to her. We haven't found a space in our schedules yet to meet up, but I'm really looking forward to seeing her in person and giving her a big hug of thanks.

A true professional, with a huge heart and a great attitude!…read more I was introduced to Marika me by a mutual friend who I had helped purchase a home about 6 years back. I have worked with many lenders throughout my career and Marika is by far one of the most professional, intelligent and thorough individuals I have ever worked with. I know for a fact that I can always trust my clients will be given the utmost care when I refer them to Marika, not to mention amazing service! If you are considering purchasing a home, Marika will get you the best loan for your own unique situation. She will advise you and help you make the right decision that fits your needs. Please support local small businesses San Diego, they need us and we need them!

Thanks to John Gillis and Steve Chizmadia for bringing me out of Yelp semi-retirement to let those…read moreout there know what to expect if they are considering having ACHL handle their home loan. As a neophyte to the refinance process I was recommended to American Capital Home Loans by a friend and I dove right in to get a great deal for my home refinance completed in an expeditious manner. I was encouraged to opt for a VA loan for which I didn't know that I even qualified for since I was a reservist (as it turns out I do qualify...no thanks to them though). It was a good interest rate for the time and my financial advisor with Merrill even indicated he couldn't match the terms, so I didn't shop it around any more. Initially things were progressing after we provided the herculean amount of financial documentation required to complete a loan these days, but then we ran into the snag of questions regarding my ability to qualify for the VA loan. Nonplussed, I took it upon myself to undertake this investigation since Steve Chizmadia and the underwriting team were unable to establish what documents were actually required nor how to acquire them. Finally after expending the better part of 20 hours of my own time researching sitting on hold, faxing, emailing and speaking with the VA, Naval Personnel Records, and the ACHL underwriters, I was able to attain the Certificate of Eligibility (COE). By the way, during this entire process, I was constantly asking if this loan was going to "go bad" because of how much time it was taking. I was reassured that if we completed all necessary documentation by December 23 then we would be whole and the loan would proceed as indicated. On December 23rd I was informed that the loan was never locked and that the terms of the loan as I had understood them had changed. I was deftly handed off to John Gillis who acts in a managerial capacity for ACHL. He told me that I was "being emotional" and that he "didn't pay people to do loans"...I would never speak to my customers that way, and certainly not ones who had lost thousands of dollars based on the flummoxes of my staff. He said he would get back to me by the end of the Holiday week with options. John called me on Saturday to discuss the terms of the new deal, but refused to accept anything resembling accountability for the issue with the lack of locking, nor did he disclose what the difference between the terms of the original loan were and the one he was proposing (I know there was a difference, but he wouldn't do the math for me). He called the lack of locking and change in loan terms a communications mix up. Long story very long, I elected to go with another lender (whom I will in fairness write a review about separately and not mention here). They offered much better closing terms, the same rate, and they didn't have the baggage and ill-will that were the result of the repeated lack of customer service and undelivered promises that John Gillis and Steve Chizmadia delivered to me and my family. I do not recommend this loan provider and strongly recommend shopping around and comparing terms as a home loan is a huge commitment.

Everyone at this Company are positive, up beat and truly care about the way their clients feel…read morebefore, during and after the closing of their home loan. It is a rarity in today's age of "fill out an application on line and we will let you know next week" mentality. Carl & John were fast friendly and they even got me better terms on my financing package than originally agreed upon. :)

I've worked with Renzo Marsano three times now, and each experience has been outstanding. He first…read morehelped me purchase my home, then guided me through my first refinance, and most recently assisted with my second refinance. Every time, Renzo has been professional, knowledgeable, and incredibly responsive. Renzo takes the time to explain all options clearly, answers questions quickly, and makes what can be a complicated process feel smooth and stress-free. He truly looks out for your best interests and tailors solutions to your specific goals rather than offering a one-size-fits-all approach. The fact that I continue to return to Renzo says it all. I trust him completely and would highly recommend him to anyone looking to purchase or refinance a home.

Decided to finally due a refinance and was dreading the process but Renzo helped make this so…read moresmooth and easy given my busy schedule. We did everything via email and everything was so fast and efficient. Would definitely recommend him he gives a lot of options and breaks it down when you have questions! Thank you so much for all your help making this a smooth process.

This was our second time working with Dave and his team at CCM, and let me tell you: Dave is a…read moremaster at his craft. He and his team are extremely well organized, detail-oriented, and helpful. They always ensure we know what we are agreeing to before we do, and never make us feel rushed. I should mention that they never miss a text or call either! I would definitely recommend Dave and his team, and I will certainly be using them again for any future purchases.

Dave Pennington is an amazing mortgage officer. Our realtor contacted him on short notice to help…read moreus close on a house 13 days after our initial contact, and he nailed it. The backstory is that we originally were working with a different mortgage officer for a different company, but she warned that we weren't going to be able to make the closing date. That freaked us out, and our realtor recommended we switch to Dave. I'm so glad she did, because Dave really stepped in and got things done, as soon as possible. It's like he had a fire lit under his butt and needed to move move move. We really appreciated that. He pushed us to get things turned around quickly, and he pushed everyone else involved in our transaction (especially the escrow company, which was having issues). On his own initiative he contacted the relevant parties (e.g., the escrow company, our financial advisor, our insurance agent) when things were unclear or when they needed to be pushed. And we were able to make our closing date with days to spare, with a solid mortgage at a very competitive interest rate. Dave took the time to explain the complexities and walk us through things, while also pushing things along and sending us reminders when we were forgetful. One thing I especially appreciated is that he acted as our advocate and gave us advice, rather than being tight-lipped and trying to cover his own butt. In other words, he acted as if he wanted us to get a loan and get the house, and his job was to help us make that happen, rather than trying to protect the bank from all possible risks and just make money for the bank. I recommend Dave most highly.