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    Robstown Dentistry & Orthodontics

    3.3 (3 reviews)
    Closed Closed

    Services - Robstown Dentistry & Orthodontics

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

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    Ask the Community - Robstown Dentistry & Orthodontics

    Easy Breezy Dental

    Easy Breezy Dental

    1.0
    (1 review)
    5.8 mi

    The Office lady then came back and she showed me a quote for $2200. It was referencing to one…read morebottom tooth on the right hand side, which was missing. I have seven or eight teeth on the bottom that are missing their tooth that he was talking about putting a partial on didn't make any sense because what about the other six or seven that was on the bottom he didn't address those at all he just wanted to do the one partial with the one tooth and $2200. he also didn't address a broken tooth that I needed repaired so she went to go get her boss which is a manager lady that came back to talk to me who also does dental work and I asked her I said what about the other teeth on the bottom she said well why don't we just do a denture on the bottom and replace all those teeth? I think that's perfect. I think that way I can chew and I said what about the broken tooth she goes. Oh we can pull it. I said no I don't wanna pull it. I just want it fixed. She says OK well we can do that and do a crown. she comes back with an estimate of $1800. I said great let's do it. Dentist then comes in and tells me that he doesn't want to do the partial that he can't even guarantee I'll be able to eat on it that people don't like him it's a waste of my money so he said that he would make it for me, but he's not gonna be able to guarantee it would be comfortable that food won't get underneath it and that I can even chew with it Then he stop his hygienist in the hallway says what do you think about dentures? She rolls her eyes and says oh implants are so much better you know dentures you're not gonna be able to chew with them and everything else didn't make any sense to me. I decided to proceed with $1800 get all the teeth on the bottom fix the lady tells me that I can only get a partial once every five years so had I done what the Dr wanted me to do that would've given me one missing tooth and I wouldn't been able to do another one for five years, I would've been forced either out-of-pocket or do his implants like he keptpressuring me to do Anyways I go upfront I pay the $1800 and I make an appointment the more I thought about more mad I got so the next I called back and said you know if I would've done with the dentist recommended which was padding his pocket and not in my best interest cause I still couldn't chew. It was only replacing one tooth I would've been out all that money so I would like to cancel my appointment. She completely understood and said that she definently understood. I ended up getting my money back and today I get a nasty letter from the dentist telling me that he doesn't wanna be my Dentist anymore. Well, you don't have to worry about that cause I don't like dishonesty and I don't like people taking advantage of people because they don't know any better. I was very upset at the lack of honesty from this Dentist. He could have cared less about my ability to eat. I prefer to deal with somebody with integrity somebody that thinks about their patient first and somebody that puts the wellbeing of his patient before his fat wallet. Very disappointed because I really thought he was a good guy. Since then I found another dentist who was appalled and said implants were no necessary and a all around better experience

    TLC Medical Center

    TLC Medical Center

    2.9
    (26 reviews)
    4.0 mi

    I was in town on business and began having medical issues. Everyone at TLC was professional and PA…read morewas exceptional.

    I used to recommend this facility to everyone in the area. That since has changed. When you sign…read moreyour new patient paperwork, one of the papers that they have you sign is authorization to keep a card on file. I signed this and didn't think anything of it. That is until about a year later I had a charge from my account of over $150 from this facility with no call, no warning just the debit from my account. I called them and they said that there was an issue with billing my insurance and that was the owed part that they had to pay so they deducted it from my account. I immediately called Blue Cross Blue Shield and got to the bottom of it. Because I had two insurance policies at the time and only one was billed, they wanted the visit to be billed through my employer's insurance. The BCBS agent told me to have the facility resubmit everything with my employer insurance policy. I called back and spoke to Sandy and told her this. She was somewhat argumentative and was trying to talk to me like I was dumb. And told me "there's no point in filing it they aren't going to approve it anyway". I asked her if she could still file it anyway and she said OK fine. A month later I never heard anything back so I called Blue Cross Blue Shield again. They had never received the new bill. The agent said "have her resubmit it; It hasn't been over a year since your visit and it will be approved. I don't know why she's telling you there's no point. It will be covered and the original was filed timely so it's fine just have her resubmit." So I called back to the facility, asked for billing. No one answered, left a voicemail. A few days later called back was transferred to billing. Even though Sandy was there, she refused to talk to me, because I was talking to another person who would put me on hold, go talk to Sandy and then come back and talk to me. Very unprofessional. Long story short Sandy never resubmitted the claim to Blue Cross Blue Shield. So a visit that would have been paid in full by both my insurance plans, ended up being charged to me for absolutely no reason other than her laziness and arrogance. So out $158 all for nothing. The NP mary is awesome but their billing/office staff not so much.

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    TLC Medical Center
    TLC Medical Center
    TLC Medical Center

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    Robstown Dentistry & Orthodontics - generaldentistry - Updated August 2026

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