Wow. I got yelp to literally review this -I don't even know where to begin…read more Several months ago I ordered one piece of wood successfully on the Menards website. I got to the store and after dealing with three different incompetent employees, they couldn't find it -so I told them to just cancel the order. They said they couldn't do it at the lumberyard and sent me to the front. The cashier told me I can cancel it but I would be charged for restocking fee ( mind you this is the product THEY lost somewhere and I literally never had). I asked to talk to the manager who told me it's too bad and I can call corporate because it's their system. FYI- you can't call corporate. Had to make a whole scene. I then walked and tried to order siding only to have to explain to their workers how to use their own website. They were looking at an entirely wrong product on the website and I had to show them how to navigate to the correct one. I'll save you some time- just look online. Dont talk to their unhelpful employees It's quicker, if that's all they're gonna do. What a waste of time. I then went to the paint counter in hopes to get exterior paint. I quickly talked with the worker and asked which exterior paints were best, and he just pointed to each of the ones and said "well this one says it's exterior." ... thank you I can read. Again short and rude and unhelpful. I told him I was wanting to order sample. I looked around for a while, and then when I went to actually get it, he said "oh we don't have exterior paint samples." Lead with that. It was my fault that I gave them one last shot in ordering siding. I successfully ordered it online, waited three weeks, and got a email notification that it was ready to be picked up. Sent my spouse to go get it, and guess what, another fiasco. This order also couldn't be located by the employees and apparently didn't come in and had been mislabeled. They had five other pieces of it and tried to say that was our order (I had ordered 11 pieces...) Honestly, I don't want to make this review too long, but essentially he had to fight that it was the wrong item, they wanted to charge him restocking fees. When he went out to the car to call me and ask my opinion and went back in to go ahead and buy the 5 pieces they had they wouldn't let him because "they already cancelled it". What a mess. Incompetence is one thing but the customer service is horrendous. They should be embarrassed. Run do not walk away from this Menards. Yes Their products are fine, but there is no "corporate" you can call so they can just be jerks, and unhelpful, with no repercussions. Unless you want to be charged for horrible service and being talked down to, do not go near this Menards.

Bought an $80 shower piece it was missing a an important piece and they're refused to return it…read morebecause it was bought on clearance and in the tiniest print ever it says "as is " the print should be bigger or I should get my money back . Scammer for sure. I spent over 4,000 here in a trip and I regret every penny.!