Deeply Disappointed and Concerned -- Chemical Burn and No Accountability…read more On 5/12/25, I received a highlight and lowlight service at Hair 2 Dare Salon--an experience that turned out to be not only deeply disappointing but genuinely painful and concerning. As a licensed cosmetologist with over five years of experience getting my own hair highlighted and colored, I've never had an issue--until now. My stylist was 10 minutes late, which delayed an already long process that ended up taking over 4 hours. I had foils in my hair for more than 2 hours--far too long for lightener to safely process. This is basic chemical safety that all professionals should know. At the shampoo bowl, a wet towel was pressed against my neck. I now believe it had bleach or lightener on it, as I left the salon with a chemical burn on my neck. Since then, the lower portion of my scalp has been peeling and is still painful. The salon offered no apology, no compensation, and took no accountability. Instead, they simply suggested I take Benadryl. That is not an appropriate or professional response to a chemical injury. To make matters worse, they tried to claim it was my body "having a reaction"--despite my history of safely receiving the same services for years without issue and that it was only the lower portion of my scalp where chemicals were left the longest. This was clearly due to overprocessing and improper chemical handling. I'm sharing this to help others make informed decisions.

Shelby, Shelby, Shelby…read more Shelby is the reason I have been coming to H2D for so many years now, and if she ever left I would too. Jamie, who often handles the phones and front of the house in general, is jovial and great at customer service. The other ladies are always pleasant when I come in as well. Go see Shelby!

Booked a wash and blow dry on Sunday morning and the salon was accommodating. I came in and service…read morewas prompt and professional. Alana was pleasant and sweet. She gave me hair tips and we talked the whole time. Will go back for sure to try other services and get my hair done for events.

Highlights and a cut, love the outcome. Nice staff. Recommend. Reasonable price. Xxxxxread more

whole experience was horrible. Shawn did not follow one instruction that I gave. I had over 2 feet…read moreof hair and she cut it up really bad and then found out she had just had heart surgery if I would've known any of that prior to her cutting my hair I wouldn't of let her. The back of my hair right at the base of the neck was an inch and a half long the entire back of the head was layered so short, I could not get it into a ponytail. The right side is longer than the left side. The layers are all very different. I had panic attacks every time I touched it or looked in a mirror and washed it as it made me so sick to my stomach that someone could do such a terrible job cutting hair and calling oneself a professional. No professional would do a this bad. I called and complained spoke to an employee who said the owner was not in and she would pass the message along. The owner when I finally did get in touch with him did not care one bit of how bad of a job my hair turned out. And the worst part about it I explained to her prior to her, even starting my hair that my biggest fear was getting my haircut and considering how bad of a job she did it looked nothing like the picture, and it was so uneven and looked so bad. Several months have gone by and I still can't get all of my hair into one ponytail. My request was that my hair be passed my shoulders so we could go into a ponytail. I didn't get close to that and I still can't get it into a ponytail. I do not recommend this place at all the owner and his wife are not very reliable or responsible. She was so not worth the big tip my sister-in-law gave.

Very clean, professional & friendly. All staff wearing masks correctly. Good selection of shellac…read morecolors at a competitive price. We'll be coming back soon.

Hidden Gem! 10/10 in every category. From hospitality to…read moreskill, Wafa is everything you want in a stylist/colorist. Every time I have visited I've walked out with exactly what I asked for, not always giving her an easy task. She's extremely kind and I'm very happy I found her. Just book the appointment!

Wawfa is the #1 stylist in highlights and lowlights Takes…read moretime with clients to make sure they make the decision that will be best!

I walked in as a frog and came out as a princess! I'm 63. Been highlighting my medium to dark…read moreblonde hair for 40 yrs. I read the reviews and took a chance! I still keep saying WOW! I needed a haircut and highlights. My hair was yuck! Christine, my stylist, was amazing. She listened and then she did her magic. I've never loved the color more! The cut was great too! And she was very kind! I've found my new stylist! I stopped at Meijer on my way home and I had 3 different women stop and compliment me! I really needed this. At the risk of sounding silly or vain, I feel pretty again! The prices are reasonable! I hope, if your reading this, you will give Lucky's, and Christine, a try! Then hop on here and thank me! . I'll post a pic tomorrow. I'm so happy...

I was in need of a cut and color and reached out to the salon and what an amazing experience from…read morethe warmth of the staff and Christina who made it all happen! Thank you Christina! I will be back!!

Excellent cut and highlights from Bridget Shackles. Walked out elated.*** Second visit with Lana…read moremy "needed 1mm trim" was 2 inches later. In my 35 years of highlights never have been asked, "What shade?" Ended up with a platinum like color. Of course the staff and owner said it was beautiful. They did correct the color at an additional 1.5 hrs. I left experiencing ripped off for $240.00 excluding tip. Believe Lana was trolling for her travel dollars. She was a good conversationist and lady. Will never return.

Amazing as always! You need to ask for Sheri! Best in the business! She specializes in color and…read moregoes above and beyond as always!

Ashley did my hair, beard, eyebrows, hair color, and hair wash. She did a great job with it all!…read moreFull service at a great price and very quick delivery. Thanks Ashley

Difficulties managing their own schedule and the customer service situations that creates for them…read more Notified less than 5 minutes ahead of my son's appointment his stylist was an hour behind, and he'd have to see another stylist. I don't think she fell an hour behind with those five minutes, there was simply no foresight to notify the customer. Separately, I received a call the day of my appointment notifying me that my stylist was ill, and was asked if I'd like to see someone else or reschedule with the same stylist. I opted to see the same stylist, and was told I'd receive a call with options for another appointment, but did not receive that call.

I had Monica do my hair for a wedding a few weeks ago. She gave me a 50's pin-up style that I…read moreabsolutely loved. I got compliments on it all night. The pricing is great for the incredible work they do. The decor is very cool when you walk inside. One wall is covered with vinyl records and the other has a TV if you are waiting. Try this place out. You won't be disappointed!

Love this salon!! Great hair stylists who will listen to what you want and make it come true…read more Definitely recommend Monica! She is awesome! I came in April to add a splash of blue to my long black hair and she did a fantastic job! I have received tons of compliments!

I seen Alexis and she is amazing. She Is really good at working with my type of hair. And she has…read moreamazing suggestions all the time and I usually end up going with her recommendations compared to what I originally thought. and I'm happy with the results every time... I always go in with one idea and she makes it so much better. Always love seeing the before and afters. She's one of the best and I definitely would recommend checking it out

I'm very dissatisfied. I recently moved to Warren and I haven't found someone who I like that can…read morecut with confidence. My friend recommended Sarah here so I contacted the salon to see if Sarah was in to get my haircut and they gave me her number to text to see if she has openings. I texted her and she responded with "no I'm sorry. I'm not taking new clients right now and that she is booked until December. But thanks for acquiring." Being a licensed cosmetologist myself, this is NOT the correct way to go about this. Plus, I believe they accept walk ins. I would go elsewhere or get ur haircut by someone else.