Lamp in my Samsung DLP went out on New Year's Day. Called Steve two days later and told him what I…read morethought issue was. He gave me price for service call and price of item and came out same day. TV repaired and working as expected. Would use again.

This Guy is Big Scam Artist !! Do not do business with him!! Bad Customer Service. This guy had…read moremy TV from last year August still not fixed and he purposely doesn't answer my calls!! And he says no refund !!

A great professional, courteous and effective device repair service at an excellent price! I…read morebrought in my PlayStation two and android phone because of power problems in both devices. Sandy offered a free assessment at the meeting I scheduled very easily online. Sandy determined that my phone just needed a new battery, and he expedited my purchase of the correct battery through Amazon with no service charge. He fixed my PS2 at a good price, including the power issue and cleaning the interior. Both devices now work perfectly, and now I don't have to throw out 100 video games! Such a great asset to have, this service! It's so clutch to have a reliable device repair shop owned and operated by a local family business with such a knowledgeable and skilled technician. I will be bringing all my future device repair needs to Dr. Apple, including my iPhones and home theater devices, and I will be recommending Dr. Apple to friends and family!

Wasted 350 dollars for a broken display screen afterwards. This is crazy please dont go for fixing…read morehere

The positive reviews of Jeff Galin's repair of Nakamichi cassette decks lead me to entrust him with…read moreworking on mine. I sent it to him in September of 2023. Nearly 3 years later I've not received any update whatsoever about when it would be completed. It's been 2 years since my first follow up inquiry wherin I politely asked him for an update, adding that I understood he may have been backlogged and/or had other issues. We all have our priorities. But I never heard back from him with an explanation of any kind. I don't know it'll ever get done at this point. In the meantime I've lost interest in my cassettes. They're just sitting there while streaming music has become a better option. It's certainly more reliable, and my nostalgic feelings regarding my history with cassettes has faded as I no longer have my Nak. Who has taken away my enthusiasm for the format? Electronic Service Labs. I wish I would have not bothered to think about having a seemingly minor transport repair done. It's not worth this feeling of not being valued as a customer who has been patient. Live and learn....

Zero communication. No acknowledgement of receipt of my cassette deck, no response to emails and…read morephone calls. Like it just disappeared even though I do have a delivery receipt from UPS. Don't know if I'll ever see my deck again after spending well over $100 to ship it to Jeff and ESL. Incredibly unprofessional. I wish I had researched more. I would have chosen a different shop.

Came here today for a screen replacement for my iPhone 7. Tony charged half the price of the big…read morebox store and had it done in 10-15 minutes. The big box store wanted to keep the phone overnight. No thanks! Phone is working great, threw screen protection as well. While I hope I don't have to get my phone fixed any time soon, I would certainly return and would highly recommend.

This is the best place too take phone iPad tablet or computer too have fixed.the service and…read moreprofessionalism is great.the atmosphere is top notch and always clean and welcoming.he will help with anything he can be it ordering something for you or pointing you in the right direction.You can't go wrong only a phone call away,I recommend this place be #1.

This is a great business with a friendly, knowledgeable staff…read more Everything was easy. I made an appointment, talked about the upgrades I wanted to do, went over terms and conditions. A day later I was notified that my computer was ready on the time quoted. I was shown everything working and paid. It's a little hard to find. It's opposite Urban lodge and in the same doorway as The Grid.

Came in because my PC unexpectedly refused to turn on. I found this repair shop and dropped my PC…read moreoff with him. I was able to call with any questions or concerns I had and he was very helpful! He told me there was an issue with my motherboard and coolers, and was quick to replace both parts. Very forward and fair with his prices. Absolutely would recommend!

I have very mixed feelings about this location. The first…read moretime I came here (back in September), I was told that if I dropped my phone off before 3pm it would be fixed the same day. I arrived a little after that, and my phone was repaired and ready the next day with no issues -- so my first experience was positive. Four months later, my screen started malfunctioning with no physical damage, which should have been covered under warranty. I scheduled an appointment online for Monday, drove 30 minutes, and when I arrived the store was closed, even though both the website and phone system still said they were open. There was no notice or update. I called the next day before driving there again and was met with attitude about them not notifying anyone they had been closed. When I arrived later that afternoon around 4:15pm to drop off my phone, the entrance still wasn't shoveled. I had to climb through snow just to get inside. The next day, I was charged $99 by my insurance because the claim was automatically changed from "warranty" to "accidental damage," even though the repair was not accidental. (This was done by the insurance company, not the store.) When I went to pick up my phone, I was told my SIM card tray was missing -- which was not true, as it was in the phone when I handed it over. It was inside an OtterBox-style case that snaps together, so it couldn't have just fallen out. The employee I originally gave the phone to claimed it was never there, while the employee helping me at pickup (who was much kinder) offered to order a replacement. I ended up ordering one myself because either way I would have had to wait two days -- but if the store ordered it, I would have had to drive 30 minutes back to pick it up. It made more sense to just pay the $6 and have it delivered to my house. That said, I want to give huge credit to the second employee who helped me with the insurance issue. He spent nearly an hour on the phone fighting with the insurance company, dealing with dropped calls and transfers, all while still helping other customers, just to make sure I wasn't wrongly charged. He didn't have to do that, and I truly appreciate him for going above and beyond. Because of him, my experience went from incredibly frustrating to being handled with genuine care and effort. I just wish the overall process, scheduling, and communication, was more consistent and professional.

Brought a HP Envy laptop in due to the charging port not charging. Took 2 weeks for them to get the…read morepart and repair it. Works as it should now.

Went today to get my phone fixed and got a really good deal with good customer service. Thank you…read more Will come again.

From the owner: If you are looking for a cell phone repair service in Hartford, CT that is both premium quality and…read moreaffordable, you've come to the right place. “Hartford Phones” is a top choice for exceptional electronic repairs. We specialize in repair services for mobile phones, iPhones, Samsung, tablets, laptops, and so much more. We provide a wide range of fast and premium quality cell phone and tech repairs including but not limited to screen replacement, water damage repair, back glass repair, and data recovery. Most of our repairs are completed within 30 minutes. Experience the swift, high-quality, and affordable repair service that sets us apart in the industry.