We've had uneven experiences at Rochester Escape Rooms, although overall we've really enjoyed ourselves. We started with the "Haunted B&B," which was nicely organized and well-presented by a fantastic game master. A few weeks later, we did "Sunken Treasure," which was tons of fun, and which, using our 3 allotted hints, we were able to beat in record time! As in, literally record time -- about a minute faster than the #1 team listed on the times board in the lobby for that room. Our game master congratulated us, took down our Team Name and said to look for it the next time we visited, but to our disappointment, the same teams were still listed there a month later when we went back for "Santa's Naughty List." (I know, it's a silly thing to be disappointed about, but our kids were really looking forward to taking their photo with the times board.) In contrast to the other rooms, Santa's Naughty List was just okay. There were some really cool and clever puzzles, but also some that were just frustrating and poorly clued, and the whole design was muddied by excess props and countless red herrings: even some items found inside boxes we unlocked, suggesting they were important, were never used and played no part in the game. Some of the props were visibly worn, and one taped-together box broke right open on examination. Our game master was very personable and stayed calm through some technical difficulties (e.g., a storm that caused power to fail a couple of times). Still, I think he might have forgotten to set the scene (e.g., never told us where we were, why we were locked in, or what our objective was supposed to be). He also seemed not to be paying attention to our progress (e.g., when we asked for hints, 2 of the 3 we were given were for puzzles we'd already solved, or forced us to undertake fruitless steps to "open" the box that had already broken apart, to obtain items we already had, all of which wasted precious minutes, not to mention our 3-hint allotment). Despite these hiccups, we've enjoyed the atmosphere, creativity and variety of puzzles at Rochester Escape Games, and look forward to returning in the future to play their remaining room, "The Heist." read more