I called them and asked for information and the female that answered the phone was extremely rude…read moreand hung up on me. I asked about who does their marketing and I'm interested in having signage at my business. They lost out, and I will never try to do business with them again!!

Blown away by their work. I was referred by numerous companies. After discovering some of their…read moreachievements, awards, and seeing some of their masterpieces, it was an easy decision. Their communication is excellent too! As a business owner, I acknowledge and appreciate the heart they put in their work, and it shows. Thanks, guys, for your amazing work!

The work that W-M did for us was good & VERY expensive. However when we had a 2nd job done by them…read morethe money estimated and the money billed was quite different and a shock to the pocketbook. After that - I can only pass on to others to look elsewhere. There are many other designers/architects that do excellent, affordable AND accountable work. We have since moved and did a large addition to the current house. I did not even think of calling them. We used a designer an engineer and a contractor. There are other issues and I'm happy to discuss if someone wants to contact me.

As a construction manager, I worked with Weston Miles on several multi-family and school projects…read more One of the most important qualities of an Architect is the ability to meet project development schedules and provide timely responses during construction to minimize delay and associated costs. This firm met or exceeded all my expectations in both. I found Weston Miles exceptionally easy to work with, with a genuine commitment to partnering, a strong environmental conservation focus and some unique and creative solutions to problems I would not have considered otherwise. I look forward to working with them again in the future. Allan France Construction Manager

Overall, the design work and recommendations I received were satisfactory, and Rachel was…read moreprofessional throughout the project. I appreciated several of the concepts and selections she provided for my home, particularly the office ideas and décor recommendations. My primary concern was with billing and communication regarding time spent on the project. The final billed hours ended up significantly higher than I expected relative to the scope of the completed work, and I was not informed during the process that the project was materially exceeding the original estimated time. I also would have preferred the opportunity to review the contract in advance before the initial in-home meeting. I don't believe the experience was terrible, but I do think future clients should closely monitor billed hours, ask for regular updates throughout the project, and carefully review the agreement terms before getting started.

I agree, Susan Robinson was terrific, but unfortunately she has not been there for a long while…read more.. Based on the recent disastrous service we received from BTA when our 2014 tax returns were prepared I am astounded that they are still in business. In fact I ought to have sent an invoice to BTA for sorting out a multitude of confusion and problems that I had hired them to do. I spent hours dealing with a group in India via emails and phone calls at late hours in an effort to resolve the most simple queries. Though I had already provided my QB files and other necessary information to the local BTA office well in advance of tax deadlines, but it seemed that they had never received any of it. I sensed the group in India were highly competent but had not received all of our documents, and more importantly they got no assistance from the Santa Cruz office. I actually ended up feeling rather sorry for the tax group and they expressed apologies for the confusion that lead to mistakes...which I caught! This brings me to the BTA local office in particular. During the chaos I'd also sent emails and made phone calls to the SC office in attempt to enlist help and/or get answers as to why this was all happening. I do not recall one returned phone call. And when I was able to reach someone, more than once my inquiries were answered with (something akin to) "the preparation of tax returns is now handled by our tax division group of qualified CPAs, please talk with them". This is no way to do business. The experience was made worse because I never received a follow-up phone call nor an apology. That alone told me a lot...

I've been working with BTA for 10 years and have been really satisfied with the work the company…read morehas done for me in my growing stages of business. I own Dynamic Cleaning and BTA handles all of my bookkeeping and financial statements including payroll twice a month. There were some issues initially with the sale of the business in 2015 but with the transition over to Robert and Susan everything has been great. There is always someone in the office to answer a question and see me when I drop off my paperwork. I trust them with everything.

I work for a general contractor and we needed a sign for one of our lobby remodels at a Nursing…read moreFacility right away. Mark at AdverSigns went beyond my expectations and was a great choice to sub-contract this portion of our work. I requested other quotes from other sign places and haven't heard from them. When I called Mark he gave me a quote and told me, he might not be the cheapest, but they have the best quality materials and best customer service. He was so friendly over the phone, I didn't want to tell him I'd call him back to wait for other quotes. So I hung up, waited 5 minutes, called him again and told him I liked the cut of his jib and didn't care for other competitor's quotes (--which turned out to be more or less the same price.) I told him I'd like to work with him. He has great business sense and knew that I could be a repeat customer and so gave us a good deal and great service. He gave me 4 options for the aesthetics of the signs when he didn't have to. He just knows his industry well. Overall, if you have a sign project, give Mark a call and tell him Janina over at yelp recommended his expertise!

Mark and Ben, Thank…read moreyou both very much for working so hard to get the Baker Catwalk sign in time for the fundraiser. I really appreciate the great customer service you have provided me and Baker school.

Kristin and her skillful staff were successful in obtaining a settlement well above my…read moreexpectations. Everyone in the office was courteous, professional and knowledgeable. Emails and phone calls were promptly returned. Kristin and her exceptional paralegal assistant proposed several brilliant strategies along the way, resulting in a positive financial outcome for me. In addition to Kristin's legal proficiency, I benefited from the atmosphere of encouragement and compassion I experienced during some very dark days.

Ms. Long was without a doubt the worst part of the experience of my divorce. She took my money then…read moreproceeded to ignore me for a month. When I finally threatened to fire her she filed the paperwork I had supplied then proceeded to ignore me again. She ignored me for so long that my ex and I decided to muddle through on our own. Then when I did fire her she quickly sent me a mostly cut and paste divorce settlement agreement that was largely incorrect (with the word DRAFT all over it so i couldn't file it) and billed me more than my remaining retainer amount. Save your money and go with someone else.

I bought a house that needed a lot of help inside and out. Linda Hinkle, was one of the architects…read morewe met with. She had a vision and saw possibilities which I had over looked. With her help this stressful project went smoothly. She ended up saving me a bunch of money due to her expertise and working with a competent builder Jim Frost, Frostco of Gilroy, relieving us of most of the stress and worry that is usually associated with a large project. I would highly recommend her as she is easy to work with, smart, funny, and really reasonable compared to the other companies I contacted. She knows the system and works extremely well with the County which is a really big deal apparently. After this process, using the same people, I would absolutely do it again. My house is beautiful.

We used Diana as our designer & architect for our home addition & remodel. Diana was always very…read moreprofessional and patient in hearing our needs, ideas and offered her own to solve many tricky issues in our floorplan. She understood quickly our aesthetic and stuck with that when suggesting ideas etc. One piece of feedback was that more emphasis & attention must be given when budget is brought up. Communication with our contractor could also have been a bit better, but overall our house looks amazing & functional because of her design

We had a wonderful experience working with Diana. She is incredibly detail oriented and thorough in…read moreher plans. I don't think we could have tackled the design for our new build without her. She brought so many new ideas and narrowed things down for us so that we weren't overwhelmed. She was very flexible in meeting over Zoom or in person as needed, as well as being very responsive to questions. She knows all the best showrooms to check out and was able to get us in quickly everywhere we wanted to go. I would absolutely recommend her and work with her again in the future.