I had a very disappointing experience with the UPS Store in Salinas due to a lack of knowledge…read moreabout the shipping services they offer. The day before my trip from California to Pennsylvania, I called to confirm that I could drop off my live leopard gecko for overnight shipping. According to UPS policies, certain live animals, including non-venomous reptiles, can be shipped through approved services. I had already purchased the shipping label, had the proper packaging, and had documentation from the reptile shipping company confirming that the shipment was authorized. My main interaction was with the manager at this location. He repeatedly told me that the shipment could not be accepted and insisted it was a USPS shipment, not UPS. I explained multiple times that it was a UPS label and shipment, but he continued to tell me otherwise. The way the conversation was handled made me feel like I was being dismissed rather than listened to. I also called the other Salinas UPS Store location for a second opinion and was simply told they would not accept it. Because I was told the shipment would be refused, I had to contact the reptile shipping company directly. Thankfully, they were extremely helpful and arranged for someone to pick up my gecko from my home. Unfortunately, the pickup didn't occur until around 6:00 PM, after the cutoff time for overnight shipping, causing an unnecessary delay and additional stress right before my cross-country trip. Fortunately, the next day, while I was already in Pennsylvania, the shipment was picked up on time and my leopard gecko arrived healthy and safe. This entire situation could have been avoided if the staff were properly informed about approved live animal shipments through UPS. I am grateful to the reptile shipping company for stepping in and resolving the issue, but I was very disappointed by the misinformation I received from this UPS Store. ------------------------------------------------------------------------------------------------------ Accepted and Prohibited Live Animals This is a comprehensive list of live animals accepted for transportation. Shippers are prohibited from shipping any animal not listed here, and all other live animals will not be accepted for transportation. The following live animals are accepted for transportation unless poisonous, venomous, and/or a Threatened or Endangered Species. Amphibians (All): Examples: frogs, salamanders, toads Cephalopod (All): Examples: squid, octopus, nautilus Crustaceans (All): Examples: crabs, crawfish, lobsters, shrimp Fish (All) Insects (Limited to beneficial insects only): Examples: bees, butterflies, crickets, lady bugs Mollusks (All): Examples: clams, mussels, snails Reptiles (Limited to the following): Lizards: Examples: chameleons, geckos, iguanas, monitors, flying dragons Turtles: freshwater turtles (except: snapping turtles), land tortoises, sea turtles Snakes: non-venomous (contract only) Arachnids: non-venomous spiders, contract only Worms (All) Right off there webstite https://www.ups.com/us/en/support/shipping-support/shipping-special-care-regulated-items/prohibited-items/plants-and-animals

Easy peasy to go in and do my Amazon return! No complaints here! The people working there are…read morepleasant, and fast.

You can't beat the personal service provided by this business. I am not from the area and ordered…read moresome window screens for our rental unit. I wasn't able to collect them and asked if they could be delivered to my house. Joe easily obliged and dropped them off at the rental on his way home. Aside from the excellent service, Joe was full of information and I learned so much about windows just from our initial conversations. Joe and team are always available when I called to check on status and pose questions about other window issues in the house. Thank you Joe and Central Coast Glass and Window for your dedicated services. You have our business.

Really a fantastic job! I had 30 glass window panes (just the glass, not the wood frames) that…read moreneeded replaced due to old age and fogging. The glass was all double paned and unusual shapes, needed to be custom fabricated. Really wanted to get a company that would pay attention to the detail and get this done right since it's a nice house. They came out and measured all the panes, custom made replacements, and came back and swapped them out. All told this was a big job requiring a significant amount of labor. Turned out great! See my picture. Heads up I will mention the job start to finish took about 4.5 weeks vs the 2.5 weeks initially estimated, largely due to ordering of the custom glass. The price quoted was fair, and they came in 100% on budget. Happy to recommend and use them again. Also happy to use a local business.

a great company that does excellent work . always on time 10 stars! thank you Tommy"s Highly…read morerecommend .

I called Tommy's glass and asked for a quote to replace some double pane windows. They came out in…read moreabout two days measured and gave me a bid which was acceptable. They came back when the glass came in and installed it and did a beautiful job. I realized I needed more work done. They measured the glass and came back and did another wonderful installation. Prices were fair work was good ,not more than one can ask for thank you.

Michael was very professional when he came to our house to support us with using Starlink and…read moresetting Up a you tube channel. My mother at 89 felt he was a good teacher and very patient with us.

I needed pen engravings, but like most other places here they won't offer that service. However,…read morethey were polite and quick to respond.

These guys are very helpful at getting live scan fingerprints or any notary. They are sweet, fast,…read moreprofessional and they have drop in hours and are open later than most places. They are in a shopping plaza so the parking is easy. The hardest part is finding their stairwell up to the second floor. You have to go through a glass door that looks like an office but actually is the door to the second level. The door is to the right of the outdoor hallway . I suggest you call your have them give you landmarks .

I was needing a Live-scan Fingerprinting service on Veterans day and I found it closed when I…read morestopped by at around 11am (that was kind of disappointing since I needed this ASAP). However, the next day I went again without any appointment and the live-scan took less that 5 min, and the best of all I got the license that I was applying for in less than a week.

Matt did a fantastic job from measurements to his installation of my blinds! I would definitely…read morerecommend Coastal Blinds.

Ashlee and her husband Andrew did a great job installing our sunshades when other companies said…read morethey could not. Our windows were 15+ feet high and over stairs. They came out, gave free estimate, quoted a fair price based on the type of job , custom built a platform to access windows over stairs and did a great job all around. They were very professional. I highly recommend them.

Tino came out and within a few hours had built me a fence and gate that separated my backyard into…read moretwo parts. He also removed A LOT of weeds from my yard. Not only was he quick and reliable but he charged me a fraction of what his competitors would. Highly recommend.

I like to take the time to say thank you for service, was quick , friendly person , fair pricing…read moreand cleans whole area where junk as which huge plus than you again . Would highly recommend

People are friendly. very knowledgeable and I recommend. so many different products easy way to…read morereturn Amazon and UPS packages.

Frustrating experience at this UPS store...the girl who helped me never smiled once and gave off…read morethe vibe that she dislikes her job. To be fair, she does have to ask customers for $1 if ANY amount of tape is needed on a box - I'm sure she takes a lot of heat from customers who disagree with that ridiculous policy. I had to get my box sent off so I didn't have time to find another store. I told her to tape it up, I'll pay the $1. I pull my card out and am told "Oh sorry, we have a minimum purchase required for credit/debit cards "