What an amazing experience this was!!! From the second you walk in they treat you like royalties…read more(they also charge double the amount of any spa treatment that you'd pay in the states). The spa was clean, spacious, well organized, greatest employees and great service. I cud take take too many pictures because phones are not allowed but I have to tell you that this was an amazing experience and every staying at this resort should use the spa at least once. The person who did my Swedish massage was Claudia and she was amazing. Just for comparison purposes I had the same massage last week at Burke Williams in Pasadena last week for $128 and the same thing here was $199. At Burke Williams you get to use the amenities all day if you want but here you only use the hydrotherapy. But again it's something different and the place is sooooo out of this world that everyone needs to experience it.

I went to the resort spa while staying at Secrets Akumal with not too much expectations - usually…read moreoverpriced for what you get. And what a surprised!!! The hydrotherapy was great and the massage, OMG, the massage was heaven! The best I have had in a long time! Aimed was my masseuse. She was very amiable, listen to my needs and very skilled! She started with effleurage and some well placed pressure. She progressively intensified the pressure and worked ever so slightly more on a couple of areas that I mentioned to her were tense. Not one of those "dig in your back" under the pretext it will relieve the knot... just perfect, expertly applied pressure. Fantastic scalp and face massage, helping with the sinus puffiness usually experienced after laying down on your face. Again just perfect from start to finish. I highly recommend. Ask for Aimed!

Rosewood Mayakoba is a busy resort between playa del Carmen and Cancún. Other reviewers have it…read moreright. Even at capacity it's not crowded and feel you have the place to yourself. If you like that feeling of solitary peace and tranquility and that feeling of pure relaxation don't miss out on the spa at Rosewood Mayakoba, Sense. Like other resorts yes they offer spa treatments such as massages, facials and some other interesting services such as herbal treatments however what I enjoy the most is the spa itself. Senses has an amazing pool, relaxation area with waterfall, top notch steam room, dry sauna, cold pool, and jacuzzi. I'm not sure why more guests don't use these facilities daily. On my trip I came here everyday. I'm not a loner but at a spa I love the feeling of being by myself. They also have a small gym which has everything you need and offer yoga and other float classes every morning. Giovanni the fitness trainer does a lot of the classes. He's super friendly and always ready to help if you need anything! He also offers personal training if you need it. Upon arrival they always greet you with a cold towel. You can put your stuff in a locker then they explain the process of how the spa works. Your free to do what you want however for your first time it's nice to follow their sequence which is steam room with sea salt scrub, then rinse, then dry heat, then jump in freezing cold pool (refreshing to say the least) then jacuzzi. I personally love going from steam to cold pool. I usually do that a few times. After your water therapy I usually rest and have a nice fresh juice. Everything is free. By the way if you don't have a spa treatment you can still access the spa for free which is amazing. Spa treatments can be expensive but they are great if you on holiday and want to treat yourself. Many people head straight to the beach when at this resort but for me my first stop is always the spa!

I'm in heaven right now. I didn't get a treatment but did use the amenities:…read moreGym, hydrotherapy area, pool side lounging. Heaven

Amazing! So happy to have found this place- great massage, refreshing hydrotherapy, reasonably…read morepriced, and provides a very special relaxing experience.

Talk about over rated.... The weight room is 10x20 full of old outdated and often broken machines…read more Too crowded most of the time and closed between 12-1 pm daily! What? The steam room is tepid, smelly and the walls are slimy.... They should clean that every day between 12-1 ! The first time in the pool is neat, but the charm wears off quickly. The pool areas are labeled 1-4 for various water features. Section one has never worked, section 2 has merits but 3 and 4 are just for show. Nothing to them. The locker room is tiny and you have to get a key for a locker that doesn't work. 80$ a month? Hardly worth it....20$ a day? Definitely not.... Stay away

I came in for a simple haircut while in the resort. The staff were all accommodating and inviting…read more The spa was so relaxing and welcoming, even for a guy there for a hair cut. I regretted not taking advantage of the other services. They offer several massage and facial services as well as oils and aromas for purchase. I will give more options a try on the next visit.

We were staying at Hyatt Ziva Cancun for our wedding and the spa is part of our wedding package…read more This was my very first time at a spa and this place really set the bar high. From the time you walk in, your person stays with you to the end and see through your spa experience. We had Abraham as our guide and were there for hydrotherapy, which I have never done. We first were directed to some of the most luxurious locker rooms I've seen and change out into their provided bathrobes and slippers. We then walked down this beautiful walkway into the hydrotherapy area. We began our experience with the sauna, which included cucumbers on eyes with a cooling rag on your head. Then came a shower. They give you 4 options, all are private showers with closing doors. I chose the one with the cold water bucket (it's literally a bucket that you stand under and pull a chain). Then came the steam room for a little over 5 minutes, followed y the cold plunge! After that freezing experience comes the massage pool, where you sit in warm water and have water jets massage you lower back. Finally came the big pool. The pool itself is pretty huge in size and has a waterfall spout you can stand under, water jets massage platforms in the pool, and water jets for your lower bag. My personal favorite was the two spouts that are shooting out water at a higher pressure as this really helped massage my neck, shoulders, and chest. Overall, I give this experience a 11/10. I definitely recommend the hydrotherapy spa experience if you're staying in Hyatt Ziva Cancun.

Went here for a deep tissue massage which at this time was $140 USD for 80 min deep tissue massage…read more The masseuse was a little bit rough. Deep tissue means pressure and not trying to kill me! The customer service was ok and I booked it online. The facility? Filthy and dirty. It's located in a area with lots of dirt roads. I guess a lot of the Air B&B customers stay in the nearby apartments and are able to use the facility for free? No upkeep There is no lotions, no hair products or even paper towels. The lockers are dirty and really need to be cleaned. The facility is very dirty and dissapointing. Dirty band aids laying around. Feels like a dirty 24 hour fitness locker gym than a " spa". Don't recommend at all and will not return.

We came to the spa this past Saturday for a friend's birthday. We were pampered from the time we…read moreentered this tranquil space. The boys did hydro therapy. I had a 80 min facial and the birthday girl had an 80 min massage by Danae. We live in Cancun, so we will definately be back

Absolutely amazing experience at the spa at The Grand. The whole place is beautifully maintained,…read morecompletely clean, and designed with luxury in mind with marble and high quality finishes everywhere. I booked a deep tissue massage and arrived about an hour early, which turned out to be the best decision. They guide you through a full relaxation process starting with the sauna, then moving to the cold room, and finishing in the steam room. Everything felt thoughtfully designed to ease you in before the treatment. The service is absolutely outstanding and cannot get any better. Magdalena, my masseuse, was incredible. She worked out all the knots and gave one of the most relaxing massages I have ever had. By the end, I felt completely renewed. This spa was truly the highlight of my trip and I cannot wait to come back.

Great session booked at Awe Spa when staying at Sunrise at Moon Palace Resorts. My girlfriend and I…read morebooked a couples massage and arrived about 45 minutes. To take advantage of the spa amenities prior to our massages. After arriving, my girlfriend and I went to the gender separate areas, put our stuff away in the changing area and go into robes and slippers, and met up with our designated attendee. I was then escorted to the dry sauna first, where I stayed for about 15 minutes, and then was escorted to the steam room for about 10 minutes. Due to time, I was unable to enjoy the hot and cold pools this time and was escorted to the waiting area for my massage. I scheduled an 80-minute deep tissue massage, which was great. Definitely felt nice and relax after everything! Overall: I would highly recommend the spa and massage experience at Awe Spa if you get the chance. I would arrive at least an hr early for your massage, so you can really enjoy the spa experience. It has a really nice and relaxing setup, which is perfect prior to a massage.

Cool spa here at the resort but a lot of services are not offered due to covid restrictions…read more The group that I was with had Spa access and we happened to be the only ones in the spa so t was cool. Staff is very nice, chill, and doesn't get on you on time unless they have other appointments show up. Venue is very modern, clean, relaxing and just overall beautiful. Overall great experience just wish other services hadn't closed down.

Based on another review here where someone was able to book this spa while staying at another hotel…read more- I reached out to the resort today to see if I could book a couples massage here even though we're staying at another resort. The concierge wrote me back saying no, it's exclusively for hotel guests. That's a bit absurd as you'd think they would want people to experience and book the resort in the future based on a memorable experience. I guess they are too exclusive for our business. Too bad.

Great experience. Was there first time three years ago, really liked it. This time it did not…read moredisappoint either. Did couples experience with my husband. He liked it too. Highly recommend.

Yäan is absolutely gorgeous. The sanctuary is beautiful, the gift shop is stunning, and the…read moreTemazcal was genuinely transformative. I left feeling lighter, more connected, and several hundred dollars poorer. Now, to be fair, everyone in Tulum is selling healing, energía, alignment, and ancestral wisdom at luxury prices, so I expected to overpay a little. That's part of the wellness-industrial complex, mi gente. What I did not expect was to be overcharged by hundreds of dollars due to their mistake and then spend TWO YEARS trying to get my refund. At this point, I've released limiting beliefs, healed generational trauma, aligned my chakras, forgiven my ex-husband, and communicated with my spirit guides more easily than I've been able to get this money back. So here's my review: the healing is real, the vibes are immaculate, and the Temazcal is worth experiencing. Just keep one eye on your aura and the other on your credit card statement.

Excellent couples massage and facial from Rubi and Janeth today. Fantastic location, clean,…read moreprofessional, very romantic. We had a great time and will return if we are ever in the area again!!!

This was one of the best massages I have ever received! Went with my 2 daughters and we all felt…read morethe massage was excellent! We each had someone different-Alina, Blanca and Rocy. The places was simple but clean and relaxing. Tomorrow is our last day in Puerto Adventuras and we plan to go again before we leave. Thank you for the best service. We will be back!!!