Hi since my last review Bill and Linda have been in the process of fixing any of our previous…read moreissues.

Elizabeth the owner is very unprofessional, RUDE, and a hassle to work with. She doesn't want to…read morehelp you and you would be way better off to spend time somewhere else! A simple phone call is hard for her to make. Don' t expect any of your things to get done in timely manner.

I realized my 4 was truly too low based on quality of services Erica does. She does go above and…read morebeyond for you. So raised my rating. It is absolutely amazing how she finds top solutions for your needs. Definitely would recommend her!

After my 03/09/2018 review, we closed escrow smoothly on 03/30/2018 as we expected and through the…read morehelp of Erica. When we have several offers and did not know which one we should go for, she help us to make the right decision and therefore we can close escrow without any hassles. I can't express my sincere thanks to Erica, while she was working on our difficult project, she need to take care of the family issue at the same time; I want to emphasize again, she is the best agent that you can not afford to miss, I am so happy I chose her from the first phone call and even after close of escrow, she did not stop her service but forwarded our important mail from the City to us. From little thing can see the big picture, chose her as your agent and you will never regret. If I consider to purchase again in Houston, she will be the first & only one that I will be put into consideration. Thank you Erica for your great job !!!

We really liked the house they had to offer, but the staff and the people they hire are not…read morereliable. Inconsistent, wasting your time and creating charges that are not consistent with the contract. I really liked the location, because was close to my best friends, but I regret ever having business with them. We have never been late on rent, they have not been on time with anything. Never showed up to the property, wasted 3 days of my time. When time came to get our deposit back. The time has come and passed and check has not been mailed. The value they have to offer is not corespondent to their efficiency of adequate property management. Just to think we were considering to let them manage a property for us we recently acquired.

Unfortunately there is no option for zero stars, because that is what this business deserves…read more As an HOA board member we hired this company with big promises, we where told by them that the reviews here and elsewhere where disgruntled owners upset because their fees had gone up, that was a lie. Read the reviews, they are about horrible treatment and service. Believe every word on here about Pegasus and ignore them at your peril !!! If anything, the reviews on here are too kind. They will make wonderful promises to help, all they will do is make everything 10 times worse. There Operations Manager, Theresa, ALMOST NEVER! answers calls or returns emails to board members or to residents. As a board member, I literally gave up trying to contact her after weeks of unreturned calls. I can only imagine how members are treated, because they all complained about this horrible company. Theresa rarely does what she says she will do and makes every excuse you can imagine, including blatantly lying to your face, how she has a job I am completely baffled, I can only guess the owner never reads these reviews and/or Theresa intercepts any complaints. I do know when I tried to call the owner I never received a return call, but Theresa referenced my attempt, so she probably intercepts the calls since the owner is never there, or maybe he is happy with this reputation and his customers being treated this way. Either way, believe EVERYONE, Pegasus doesn't have one single good review anywhere!, avoid this company like the plague. We terminated them after 3 months, it was 3 months too long!

If you want an agent that fights for you, this is the one! My husband found Evan using chatGPT. A…read morefirst he said. Lol. We put the golden list of what we working looking for, and up came his name as the right fit. And it was right... Working with Evan has been an amazing experience from the beginning. I can't say enough. The communication Grade A - incredibly responsive, provides weekly market updates with insight and recommendations based on expertise. Customer service is impecable. And when our sale faced obstacles, he did everything in his power to fight it to the end. His good nature, positive attitude and driving force got us all the way to the finish line. Could not have asked for a better agent! 10 out of 10 - hire him

If you are looking for a fantastic realtor, look no further, I have the realtor for you Evan…read moreCompean. He was able to sell a home in record time and at a great price. His marketing stratery was top-notch and all his communications were impressive! He answered every call, text, or email very promptly. He made a potentially stressful process smooth and stress-free. We are so grateful for all his hard work. We were so impressed with him, that now we are using him for our rental property. You can not go wrong with Evan Compean Realtor!

Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

Brian and team have provided unparalleled customer service throughout our entire buying process…read more Brian is extremely knowledgeable and has brought to my attention many details relating to this transaction that I didn't think of but were very important. He also introduced me to great partners that assisted with lending and insurance. I highly recommend the Worrell team for your next real estate transaction.

The Worrell Team is fantastic! A fun and energetic crew…read more They are always a pleasure to do business with. Always happy to explain the process. I am in the rental real estate biz and I have bought 3 houses via Brian. He has also helped me in getting my houses leased out to great tenants. Brian is likely the most knowledgeable of residential real estate guys you will ever meet. A very patient man too! Your hunt for a great real estate team is over. Call Brian today!

Be very careful of this apartment complex. The stay there wasn't bad but upon move out they charged…read moreus with late fees even though our balance was paid before the 3rd. We spoke over the phone and via text with them confirming the late charges would drop upon move out. That was a lie!!! They charged me $180 for cleaning when we cleaned the whole apartment before moving out. They had to clean one tub and remove a bed and small table which they charged a separate fee for those two items. They charged us to clean the carpet which there was no reason to charge us for that but it appears they find every little reason to rack up the charges. On top of that they never sent me the final bill and instantly sent it to my credit without giving me the chance to pay it. The only reason we left is because we tried talking to them multiple times about renewing our lease and transferring to a first floor apartment but no one would get back to us and after feeling like we were begging to stay we chose to move.

No problem with these apartments. Been living here almost a year. I enjoy the environment.read more

RuthAnn is just amazing! She has helped me buy and sell 7 properties... she knows the market and…read moreher expertise is unmatched.... She is a great communicator and will hustle for you!! Super professional and reliable... she's my go to when I'm doing real estate!!

Our real estate agent is Matt Kruger, loooove him!!! I highly recommend you seek him out when…read morelooking for a home or apartment. We are currently house hunting in Houston after relocating from Canada. Matt has been beyond helpful. His demeanor is calm, collected, thoughtful, and welcoming. My Spouse works for the federal government so I have started the search early with two very young children in tow, while he finishes his job assignment out of the country. When you are going from house to house, in and out of the vehicle multiple times, your children are going to have a crying fit here and there. Especially when under 3 years of age. Matt has not only made me feel completely comfortable, but has picked up my children without second thought to help soothe them. Beyond amazing, beyond the scope of his job. And that's what you want when you have a real estate agent. You are looking for a home, your safe place, your end of day haven, the place where memories are to be made! This is a huge decision. In addition, he has proven to be extremely detail oriented. I have only needed to express my preferences, dislikes, and likes only once to him. After each showing we regroup and review what I liked about the property and what I could do without. Each and every time, he would look down at his notes and either agree with me or speak on them before I could. We worked in tandem and it was quite refreshing. The communication has been overall amazing, the attention to detail has been reassuring, and the overall experience a breath of fresh air during what I'm sure most would say is a stressful time. Thank you so much Matt for everything!