I have been living here for 19 months and would highly recommend this complex. The staff has always…read morebeen professional and courteous. All maintenance issues have been dealt with in a timely manner and I have been extremely happy living here. The other tenants have all been kind and considerate. I would highly recommend this apartment complex.

We love it here! Autumn Creek is well maintained. The office staff is so helpful! And maintenance…read moreis very helpful and prompt. You can call the emergency number after hours, and maintenance was here to fix our AC asap. They couldn't fix it, so they called someone right away! It is safe here. There's a walking path all the way around the pool/office on this side. The pond has a beautiful fountain. It feels like a really nice, well kept complex. They comply with Safety, and that's nice. These apts. seem really well built. And again, if you have any questions the office is so friendly and help with whatever you need. We definitely reccomend living here.

I've owned a few homes and I've also rented places to live. This complex feels like my own home…read morewithout all the overhead and maintenance expenses. Not only does it feel like home, I also feel safer and secure than I have in a long time. I've lived here almost 5 years and if I had an option to buy a unit, I would jump at that opportunity. Heather and her office staff, coupled with the awesome maintenance team have exceeded my expectations. What more is there to say? Oh, and it's a beautiful complex that has been constantly updated, groomed and kept clean. I absolutely LOVE the new cool blue gray that is currently being painted on the exterior. Nice neighbors. It's the real deal!

I just moved into the complex and the office staff has been over the top wonderful, along with the…read moremaintenance staff jumping through hoops to meet my needs. It is quiet where I am located and I am loving it. I am also loving the new paint colors.

Definitely a big thank you to this new management #TheBrookOnBayArea and this new maintenance team…read morefor the hard work and effort to resolve my maintenance issue. Today, 2/8/23, Gustavo demonstrated efficiency and attention, with a great effort so that the leak in the bathroom would be completely fixed, and solving other problems of interest in the apartment. (Don Rene, Don William, Gustavo, Ventura, Emmanuel, Óscar, and in the Leasing office working hard to make our community a great place to live. Thank you very much Gustavo

Living here is just ok. It's affordable and that's about it! The office staff rarely gets back to…read moreyou when you leave a message. The so called EMERGENCY line is not answered especially on the weekend. Not having air conditioning for 3 days in this Texas heat is unacceptable. It took 3 months for someone to show up to address the mice droppings I was finding in my patio closet. The outside grounds are unkept and sloppy looking. The green electrical boxes with all the wiring hanging out of each located in the parking area just seems unsafe. Period!!!

A great place to call home. They have wonderful office staff and maintenance staff. I really enjoy…read moreliving here. They respond very quickly when I call in a work order. The office staff is always very helpful and cheerful.

I lived here for 2 years and I'm moving out. Here are my honest opinions. Other people may have had…read morebetter experiences but this was mine. I really tried enjoying my stay here but I 10000% agree with the lady who said " the employees who work at this leasing office are truly the most uninformed group of people I've ever interacted with". Truthfully, they never have the right information and always have to "talk to someone else" to get you answers. At first everything was great until you move in and the people in the leasing office and maintenance don't do their job. They are so strict with rules and regulations but they don't really do their part to keep the community clean and safe. THE EDGE AT CLEAR LAKE IS NOT GATED lol there's no security doing rounds or anything that will "protect you". The only gated part is the pool. My husband got his car broken into and things were stolen and the people in the front office were really nonchalant about it saying "it's the holidays and kids are out of school" THE WATERS ARE ALWAYS SHUT OFF and I am convinced this will keep happening and they will play it off as an "emergency shutoff", and to top it all off they won't give you a 24hr notice. Pest control will NOT come even if the office say they are. My balcony and the front of my door has aggressive wasps. I called the front office and they said they'd call me back but lo and behold they did nothing about it. It's still there til this day. Maintenance and the people in the leasing office dont have proper communication. My ceiling had a leak and it was so bad that there was mold forming on it and they didn't do anything until my husband and I went to the office and showed photos. Even now as we're moving out the ceiling still hasn't been properly fixed and there's a stain. Also it took 3 months to replace our fridge handle because "maintenance never told them to order the part". Community and amenity fees are a waste of money since the pool is never cleaned, the gym doesn't have safe equipment (the treamill is so slippery) and there's so much poop everywhere. They leave everything up to the residents. I love cats and I have a cat! But I was not prepared for the amount of stray cats. The stray cats would leave poop and pee on our front door and balcony. They also would scratch the window screens. Don't get me wrong, it's a nice area, beautiful complex but the management is horrid. It has the potential to be amazing but until they start doing their jobs properly it's gonna be a 1 star for me. If i could give it a half, I would.

I wish I could give zero stars! This is the worst place to live! Between getting sick every month…read morebecause of all the mold in the units and the damn roaches everywhere I'm sure even a hobo wouldn't live in these! You would think when you pay over 1k a month to live some where they would at least give a sh** about their renters!

I will NEVER live somewhere like this again. this apartment complex has caused me more stress and…read moreheartache than any place I have ever lived! I have now lived here almost a year. we moved here because harvey affected us and there was limited places to go. When I first started leasing (sept 2017) I moved into a two bedroom. there was supposed to be a 'special offer' for moving in, but apparently we had come in one day late, which was ridiculous considering when we called they offered the special and never said it was ending the next day. moving forward, nothing in our apartment worked, not the a/c, the tub, the washer& dryer hookups. the balcony door didn't shut all the way (which made out electric bill extremely high.) we called and called but no one ever came to fix the issue. (march 2018) we transferred to a one bedroom. we had a move in date of march 9th, but we were made to wait another week until march 16th, because they didn't have our unit ready. once we moved it, again nothing worked. the a/c kept going out, the shower had no water pressure. we called and called again and they came out once and made it to where our shower only sprayed scolding hot water and our a/c still barley works. my rent goes up every month. I pay almost 200 dollars JUST FOR WATER. anyways those aren't even the worst things. so my lease was supposed to be up this septemeber 2018. when we transferred we thought we signed a 6 month lease because that is what we discussed. apparently not. it is no a whole year lease. not being able to move until march 2019. how? I have no idea. I never got a copy of my lease. I have asked to be emailed my lease and their computers are down or they are "too busy". I know for a fact I only wanted a 6 month lease, whether or not they messed up on the lease or changed it ILLEGALLY after we signed. I may never know. Thank you baybrook village for teaching me, if the world can take advantage of you, they will. if I can find a way to sue or extinguish my lease I will.

This is a bit premature of a review since I have only been here for 2 weeks, but it's been a…read morenightmare!! My boyfriend was the one dealing with the moving process, so I never looked this place up, but seeing the reviews now makes so much sense. Since day 1- keep in mind I just moved across the states DRIVING with my tank pets so it was extremely stressful.. We arrived excited to finally get off the road and hopefully get to sleep the following day before moving all our belongings inside. NOPE! I am now fully aware of my upstairs neighbor's routine while I am still reestablishing mine. She wakes up at 6 am every day and walks around in her heels for about 2 hours before she departs around 8:30. She gets home at 5 pm and has her friends' dogs over on the weekends that have crazy zoomies late in the night.. On day 2, our A/C stopped working. The following week, we needed to take a trip out of state and were gone for about 4 days. Upon getting back, there was a HUGE puddle of water sitting on our floor from the a/c closet.... So they do not FIX things- they put a band-aid on it. The walls are extremely thin- I hear banging and clunking at all hours of the day. It's extremely devastating and disappointing to have all these issues within 2 weeks. Don't let the appearance of the apartments be your only deciding factor if you appreciate quiet and peaceful environments. I guess I will have to buy my upstairs neighbor some slippers to make my mornings a bit quieter.

I've been a resident for 3 years and couldn't imagine living anywhere else. The property is clean…read moreand the service is amazing young professional professionals would love this property. My family feels very safe here A+.

I moved here about a month ago. I absolutely love it. The staff and all the residents are very…read morefriendly. They have a very active calendar here. Lots to do every month. You can be busy or not whatever you choose..

From the owner: Please Call The Office for Appointment.read more

A lot of the reviews are from a couple years ago. After the construction was complete, a lot of the…read moreissues have resolved (mainly the pest ones). I really enjoy my apartment, which is a partial studio (there's a sleeping area but it has sliding doors so it's almost like a one-bedroom). The building itself is safe as all of the doors are key fob locked, though this will cause a lot of problems for your poor Uber/Doordash/Amazon Flex drivers who cannot access the building before 10am or after 5pm most days. The interior is clean and looks new. The amenities fit my needs, though they are not amazing. The fitness room has most of what I need, but it is rather small and cramped. The parking spaces are also rather small and will cost $35/month (garages are also available for a higher cost). There is no gate to the property so be wary of leaving valuables in your car. Water pressure is a constant struggle (my shower feels like a tickle on my back), but it's something you learn to live with. I live on the 2nd floor and have only seen one roach (it's Texas, they're kind of a given). That said, the complex IS right up against Clear Creek (hence the name) and a patch of #nature, so be prepared to see lots of critters, especially at night. There are lizards and frogs and spiders etc that like to hang around outside.

OK, we do not live here, BUT we did try to live here. The website clearly states "UP TO 2 MONTHS…read moreFREE". When we drove in we were told it was "ONLY ON A 2 BEDROOM!" Ok, so... let's look at 2 bedrooms. NONE AVAILABLE! Then, to make matters even more deceptive, after discovering they have no 2 bedrooms available, the "UP TO 2 MONTHS FREE" really means one month is free (AFTER YOU PAY A FULL MONTH UP FRONT) and the second "FREE MONTH" is NOT a "FREE MONTH" at all, but is simply a reduction in rent for the remaining 13 months, we determined there really is no "2 MONTHS FREE". The reply from the leasing agent was simply: "Im not in charge of marketing!" If this is how the relationship is before we even become a tenant, I can only imagine how much worse things will be after we move in, and judging from the other poor reviews on here, it looks like we made a good choice NOT to move in here.

Opening Day: Moving into my new apartment at Watersedge. The…read moremove is officially in the books, and it was a shutout victory thanks to a powerhouse staff rotation. Here's the score: * The Starter: Caitlin Caitlin took the mound early and dominated, a true ace who set the tempo for the win. * The Reliever: Aubrey Coming in hot for the middle, providing the perfect bridge. * The Closer: Arbresha When it was the bottom of the 9th, Arbresha entered the game to shut it down. I've only been here for a week so far, but I love the apartment, the location is amazing as well.... Game Over

DO NOT RENT HERE! I would give negative stars if I could. My daughter has had so many problems…read moresince they moved in. First it was their washer and then a mold problem. Their resolution for the mold was to clean it. Well it came back not just in their bathroom but every vent in the apartment. Maintenance came out again and said management only allows him to do so much so he can only replace the vent. It's so bad that the mold got on her shoes. Today her AC went out. No one at the front office would answer the phone after several attempts. My daughter walked to the office and when she tried to explain her situation the lady cut her off saying yeah well I'm the only person here and I've had back to back tours. My daughter again tried to tell her what was wrong and she cut her off again and said well did you place a work order, which she did. She the proceeded to tell her that maintenance doesn't live on property so it will be about an hour before he can come out. Another lady at the front office has the same crappy attitude. Customer service is not a thing there. Do yourself a favor and find another property to move to.