We have been using Dr. Long for over 10 years as our trusted veterinarian. He truly cares about…read moreour pets & we trust him to give the best care possible at the & at an affordable price. His staff is great, especially Sarah, who has been with him for as long as I can remember. So, if you need a great veterinarian that has a great personality, great staff, loves animals, & affordable, Dr. Keith Long is your guy!!!

This vet and his staff consistently provide top quality care at reasonable prices.read more

I was recommended to go to her by a close friend whose dog had cancer and with her treatment, she…read morewas able to give the dog three more years of life. I have heard that Her treatments include more than just traditional vetting but also more natural also. Dr. Tammi is very knowledgeable gives us very practical instruction about our pet.

I took a stray cat to be spayed. She was very pregnant. I already feed 7 strays. I couldn't handle…read moreany more financially. Couldn't find anyone in the Danville area to help me. One vet office recommended Tuffy's. They were very busy but worked me in. The girls in the office were very kind and helpful. I had to drive a ways to get there It was definitely worth it. They kept her overnight since she was a stray. They wanted to make sure she woke fully. I highly recommend this vet. They are caring and very reasonable. Cheapest I found. Highly recommend!!

For the moment Elizabeth answered the phone to Amanda taking Laney back to Dr. Ortiz. We have had…read morea very good experience. The office is clean the staff is kind and Dr did exactly what Laney needed. They are honest and affordable. Highly recommended glad I found them just moved here from California!

This vet office is way above average on several categories. The healthcare seems great and the…read morecleanliness of the facility is better than most. The front desk is welcoming and they seem to genuinely care about the patients. I'm a fan.

I've been taking my pets to Dr. Walls practically since he opened and his clinic was actually on…read morethe by pass. I had moved away so hadn't been there for years, but when I moved back to the Richmond area I only wanted to take my fur babies to Dr. Walls. The vet I got wasn't him. I had a dog who was 16 years old. I asked for medicine to help him get around more comfortably during his last months, the meds I was prescribed cost $60 a week. I asked for something more affordable but wasn't given that option so I had to go to another vet for it. When it came time for us to say goodbye to him I made an appointment with them. They knew the weight of my boy and I had told them I would need help getting him out of the car. He could no longer walk and weighed over 100 lbs. She made the appointment for late in the afternoon at closing time, and there wasn't anyone strong enough there to help get him out of the car. The assistant and I did it together though, but once we had him off the back seat she dropped her side and I heard a good crack as my puppy hit his head on the pavement. Strike one and very traumatic for him. I filled out the paperwork on the package I wanted , paid, then went into the private room to say goodbye. Throughout it all I could hear them outside laughing, talking loudly and basically forgetting that I was there saying goodbye to my fur baby. I realize it was closing time but a little respect would have been nice. The lady vet came in after about 15 minutes and gave him the shot to make him sleep. She walked back out and the noise and laughter kept on. She came back a few minutes later to give him his final shot and was acting rushed about it. It was already a heartbreaking time for me but they made it so much worse. Strike 2. On the way home I got a notice from my bank for $100 over the package I selected. They had charged me for the most expensive one, even though I had told them 3 times and signed a paper stating which one I chose. Thank goodness for instant notification from my bank of I would have been screwed. It took me months before I could go there and request a talk with Dr. Walls to tell him about my experience and how terrible it was. He was sympathetic but told me that he had sold his clinic to that woman and was only there a little bit. I'm crying as I write this because it's still upsetting to me and I am still so angry at the way we were treated that had to write this yelp to warn people away from this clinic. Third strike and I'm out of there. We were nothing but a cash grab . I have since moved my animals to another vet and am very glad I did.

Usually this place is pretty good but had a horrible experience today. I will prefice this by…read moresaying I am African American. As I am coming to pick up my dog, an AA lady is leaving with her dog named "B" (changed for privacy.) The receptionist Gwen sees her leave and then proceeds to tell me the price for B's service. I'm sorry what? That's not my dog. She assumed because I'm AA and the lady was AA that we were together. So after she runs outside to catch the lady and comes back in I ask her "did you assume we were together because we are both AA?" She gets a really guilty look on her face and proceeds to say " Oh I'm not racist, I have COLORED friends." Uhhh WHAT??? For 1 I didn't say you were racist (your conciese must have) and 2 is this the 1960's??? Colored umm that's not an acceptable term ma'am. I proceed to tell her that verbiage is really weird and I would just like my bill. The more I sat there the more upset I got. In what world where I am calling myself AA would you think it's acceptable to call me colored? Also to justify your implied prejudice by reassuring me you CANT be racist because you have colored friends. Tell ya what, call your AA friends colored and see how long you are friends after that. So tired of the "I can't be racist I have black friends" mantra. Long story short AVOID "NOT RACIST" Gwen at all costs if you go here. We probably will not be back and will take our decade of patronage with us.

I highly recommend Dr.Long and his staff. They are passionate and patient. Dr. Long has always…read moretaken time to explain options and treatments in a way that is kind and logical. I have never left the office with any questions or not feeling confident in my dogs needs and treatment. He and his staff just love animals and they realize that they are family.

Have been going there with my dog for almost 2 years. Pay in full at every appointment. It has…read morebecome increasingly difficult to get an appt, even though I am an established client. Could not get Dibby in 2 weeks ago, for eye ulcer, even though eye issues should be taken care of immediately because it CAN become very serious very quickly. I was forced to go to another vet in nearby town. Dibs is not better, so did get in to Dr Long yesterday, (only because there was a cancellation). I told office when I made appt that I also needed Dr to also 1. listen to his heart, as it seems to be beating harder all the time and Dibs has a Murmur and is old. VERY IMPORTANT! and 2. just check a tiny cyst that doc had seen before...He did one eye procedure, and told me Dibs needed another procedure on Tues. Did NOT listen to Dibs's heart, said he would come back into exam room, if I was willing to wait. I said ok. Did not check his tiny cyst. 10 minutes later, staff tells me to leave, that Dr is already behind on appts. I said that's not my problem. They said heart could be listened to on Tuesday (!), and still charged me for full exam even though exam was not completed. Also did not fill his eye pain meds. I came back today to pick up meds, and they would not give to me, because I wanted to put its' fee on the Tuesday charge. I waited over 10 minutes and the office mgr said she "could not let me out the door with meds without Dr's approval", even though they never finished yesterday's exam but were happy to charge me full exam fees. I finally walked out and will find another Vet. Disrespectful and rude. Office needs to stop accepting new clients when they can't or won't take care of their old clients. Dr needs an associate vet, and better organized office. Office Mgr needs to realize she has a job because of the clients.

Honestly my experience could not have been worse…read more TLDR: Don't use Heaven Sent Pet Grooming I used this service because of my pets previous trauma. We have experienced aggressive groomers in the past and since then she has not been the best with groomers. I informed Julie (the sole Owner and Operstor) of this and informed her to stop the session if my pet was too anxious or stressed out. I reinforced that I would still pay in full, but to prioritize the dogs comfort. I'm not sure what happened during the session.... But based on the physical injuries from my pet on my pet, I would like to assume there was some rushing, and aggressive maneuvers. I found active bleeding in her ear from aggressive plucking, I found scabs near her neck and groin area, and my pet seemed emotionally traumatized once again. My pet refused to eat for 2 days and did not go outside in fear of potentially encountering another groomer. Months of behavioral training just thrown out the window. I'm back to square one... For the sake of my pet, Im investing in a grooming kit and will be grooming my own pet from now on. You failed as a groomer and permanently shutting down your Google business pages to dodge public accountability and leaving a final replies just so you could get the "last word" is pathetic. It's also funny that your Google page didn't get any activity for a couple years, but right after I left my 1 star review, two of your friends drowned it out with a 5 star review. Either that or crazy coincidence lol. Additionally, since you closed your business page I cannot reply to your Google comments to address my concerns, but here I am voicing my opinion to ensure others pets are not traumatized by you. Have the day you deserve Miss Julie Warner

I bring my Saint Bernard here every time she needs her nails cut. The staff is very nice and…read morefriendly to me and my dog! This place is very clean and reasonably priced for what my dog needs done! I highly recommend this place

Very friendly, got us in quickly to treat my cat who had an abscess on his face. I was very nervous…read moreabout leaving him and he was so calm when we left. Affordable and great care!

I had an appointment this morning and was dismayed that they still have curbside only service and…read morehumans are not allowed to come back and explain symptoms. The Vet tech was rude and shoved my pets records at me so that I could go to another Vet. I wanted my dogs to be seen today but this person "sent me packing" after 30 years of patronage. Guess they do not need the business from my 6 pets!!!