Took extremely good care of my cat during his declaw procedure. Treated him so well. All staff were…read morenice and professional.

Wonderful group of professionals who take great care of our dogs! We have been taking our furry…read moregang there for 15 years. Dr. Alford and his team are knowledgeable and collaborative with all elements of care.

Dr. Taylor is Amazing. Always goes the extra mile and loves our babies. I have been using his…read morebusiness for over 8 yrs and two dogs . Would not go to any one else.

Kind hearted physician, staff and environment. 14 years ago, we lost our Pomeranian (17 years old -…read more2 vials of insulin per day.) Jack and his people kept our puppy going and now, 14 years later, we're back with our newest addition. Superlatives cannot define this group and Dr. Taylor.. he's our veterinary angel, barb and charley thompson

I just wish they were open on Saturday, at least a half a day. I work 9-5 through the week and I…read morecan't get my pet's medications except on Saturdays.

The office smells so bad it literally burned my eyes when I walked in. The staff are incompetent…read more They did not take accurate notes or listen to what I was telling them. They soaked my senior dog in alcohol and tried numerous (over 8) times to draw blood from his neck and legs, unsuccessfully. We waited 45 minutes and never got to see the vet. We finally just left. Never did get to meet Dr Carlton.

Chevy Chase I can not thank you enough for taking the best care of my dog. You were friendly, got…read moreme right in, and took great care of my best friend. Thank you for being there! The best care :)

We've been clients of this clinic for about three years and, until recently, had trusted them with…read morethe care of our pets through some very difficult moments--including saying goodbye to two of our senior dogs. Over that time, we worked with multiple veterinarians here and spent thousands of dollars, so we genuinely believed there was a level of mutual trust and respect. In the past, the clinic had shown some flexibility when large bills came up, which we appreciated as loyal, long-term customers. However, our most recent visit completely changed our perception. We were quoted $254 for routine blood and urine testing, which is already on the higher side. When we asked for just a couple of days to settle the payment--something that had been accommodated before--we were unexpectedly refused. Instead, we were pressured at the front desk to apply for a credit line on the spot, and we were not allowed to leave until we addressed the payment situation. The experience felt incredibly uncomfortable, forced, and frankly disrespectful. After years of loyalty and significant financial commitment, being treated this way was shocking. It felt like the clinic no longer values its long-term clients and has shifted toward a rigid, impersonal, and customer-unfriendly approach. Between the high pricing and the way this situation was handled, we've decided to take our business elsewhere. This was, without question, one of the worst experiences we've had at any veterinary clinic. We will not be returning.

Hands down these people are simply the best!!! I will never take my Little Willie Nelson anywhere…read moreelse and if you love your fur babies like I love mine, you wouldn't take them anywhere but with these compassionate people!!!!

Great service, they got us in when we needed it. Tyler very caring. a great place for your petsread more

We have been using Dr. Long for over 10 years as our trusted veterinarian. He truly cares about…read moreour pets & we trust him to give the best care possible at the & at an affordable price. His staff is great, especially Sarah, who has been with him for as long as I can remember. So, if you need a great veterinarian that has a great personality, great staff, loves animals, & affordable, Dr. Keith Long is your guy!!!

This vet and his staff consistently provide top quality care at reasonable prices.read more

Knowledgeable, helpful, caring and affordable. Was worried we were not going to be able to afford…read morethe surgery for our dog after getting a price from other vets. We were so relieved to be referred to Winchester Animal Clinic and be given a price for the care of our pup that's was reasonable and affordable. Highly recommend.

Horrible and Dangerous experience for my hound. The vet lost appears to have lost his empathy for…read moreanimals about 30 years ago - handled my rescue dog unnecessarily rough and traumatized her. Probably took a few steps backward with her trust after today. Also, we saw about 4 anxious Pitt bulls, and there were no doors separating the exam room from the waiting area. Under no circumstances will I ever go back. If it's an emergency, go to the urgent vet clinic in Lexington by Whole Foods. I will say the support staff were friendly but the facility was horrible; the leaky ceiling was rotting and bits were falling down. Packing tape patching the walls. I only stayed because of the reviews. How the heck does this place even get 2 stars?! Ugh, I'm so disgusted.

I bring my Saint Bernard here every time she needs her nails cut. The staff is very nice and…read morefriendly to me and my dog! This place is very clean and reasonably priced for what my dog needs done! I highly recommend this place

Honestly my experience could not have been worse…read more TLDR: Don't use Heaven Sent Pet Grooming I used this service because of my pets previous trauma. We have experienced aggressive groomers in the past and since then she has not been the best with groomers. I informed Julie (the sole Owner and Operstor) of this and informed her to stop the session if my pet was too anxious or stressed out. I reinforced that I would still pay in full, but to prioritize the dogs comfort. I'm not sure what happened during the session.... But based on the physical injuries from my pet on my pet, I would like to assume there was some rushing, and aggressive maneuvers. I found active bleeding in her ear from aggressive plucking, I found scabs near her neck and groin area, and my pet seemed emotionally traumatized once again. My pet refused to eat for 2 days and did not go outside in fear of potentially encountering another groomer. Months of behavioral training just thrown out the window. I'm back to square one... For the sake of my pet, Im investing in a grooming kit and will be grooming my own pet from now on. You failed as a groomer and permanently shutting down your Google business pages to dodge public accountability and leaving a final replies just so you could get the "last word" is pathetic. It's also funny that your Google page didn't get any activity for a couple years, but right after I left my 1 star review, two of your friends drowned it out with a 5 star review. Either that or crazy coincidence lol. Additionally, since you closed your business page I cannot reply to your Google comments to address my concerns, but here I am voicing my opinion to ensure others pets are not traumatized by you. Have the day you deserve Miss Julie Warner

Dr. Gibson is a terrific vet. I highly recommend Dr. Gibson, Dr. Newsome and Noah's Ark. The staff…read moreis great and everyone cares about your pet.

What I have heard about this vet is absolutely horrendous!! I feel the absolute need to share this…read moreexperience in the hopes that this vet either changes their practice or others avoid bringing their pets here. 1- they don't separate the cats from the dogs 2- they ask owners to take stressed out pets from their carriers or hold them during procedures, this is 100% unacceptable. Pet handling (safely) is part of their job, it's what they're taught in school... which they are essentially sharing that the can not do by asking this of the owners. 3- The owner was literally told their scared and stressed out pet would be pulled out of their carrier by a "noose". Now imagine that please... you love your pet, you don't want it hurt, it's scared for its life and now the vet is going to put a "noose" around it's neck... GREAT CARE. NEVER AGAIN.

For the moment Elizabeth answered the phone to Amanda taking Laney back to Dr. Ortiz. We have had…read morea very good experience. The office is clean the staff is kind and Dr did exactly what Laney needed. They are honest and affordable. Highly recommended glad I found them just moved here from California!

This vet office is way above average on several categories. The healthcare seems great and the…read morecleanliness of the facility is better than most. The front desk is welcoming and they seem to genuinely care about the patients. I'm a fan.