This store has awesome customer service, particularly Victoria who works up in cash wrap. We called…read morelooking for a pair of soccer cleats that were out of stock in our area and we wanted to confirm they had them before we made the one hour mission drive to pick them up. She checked the system and was kind enough to put them on hold for us. We got lucky and these were the shoes we were looking for. Dick's has a great selection of soccer equipment and we also enjoy when we can use our club discount.

Not my preferred Dick's location to visit as it always feels like an ocean wide but a puddle deep…read morein terms of inventory. The one in Chantilly is the one I prefer to go to as their Washington Nats and Caps apparel is better stock and more diverse. Also the staff seems very inattentive something imo uncommon for a sporting goods store

Great place. Went here a few days ago to get my kids some cleats. Staff was really friendly and…read morelaid back. There was no pressure in getting you to buy anything and they seem to really give you that time and space to look and make a decision. They made suggestions after my kids tried on a few pair of cleats based on the response from the kids trying on the cleats. And like I said they were there to help. 1. Great service 2. No pressure in buying 3. Knowledgeable staff. Keep it UP!

After talking my daughter into a too small pair of cleats, the store refused to let us exchange the…read morecleats for the correct size in a more expensive pair as my daughter had tested the cleats in our yard. I will find a different store for soccer gear (including jerseys) for my daughter and son going forward.

Terrible customer service!! The employees had zero awareness of who was next in line to help. In…read morehindsight, I should've been aggressive like at a swap meet for attention. Selection: well can't tell you. Waited 25 mins and no one made eye contact with me. Don't worry, I'm happy to spend my money somewhere else!!

So I've had a mix of experiences. I had previously bought sneakers multiple times and socks. I was…read moretold socks were on sale if you buy multiples but did not ring up with the sale. Dumb me I didn't notice until we got home and I had already opened some. I chalked it up to my fault. It's hard to find in person stores to try on shoes. I am in the 40+ crowd and I value good alignment and the right fit for my family. I appreciate they carry a wide variety of widths as my family all wear wides. This brings me to our last experience. My partner doesn't always love trying on shoes but I find it's the best way to get proper fitting shoes for him. We tried on a few as the new version of his current pair no longer fit so well. 2 team members went to the back at the same time. I could hear one of them very clearly say jeez thanks for taking them they're a handful laughing. I mean if you're going to talk about clients at least do it quietly. Just because I can't see you doesn't mean I can't hear you. The person getting the different shoes wasn't even asking any follow up questions about how does this feel or any follow up to help facilitate finding the right fit. I bought the damn shoes because my husband needed them and I shouldn't have. Nordstrom is far and I hate the parking but at least they value their customers. Pacers doesn't carry as many wides in stock at the location closest to us. I've never felt this way before. We won't be back.

I stopped by for some advice on dive computer and other equipment I am in the market for. Mel and…read moreSy (?) were helpful, they clearly have a ton of knowledge. The store carries a lot of quality equipment and they offer classes as well as amazing dive trips. I only had a short amount of time to pick their brains but I will definitely be back!

Did the intro to scuba course. Had a great time. Fred was very helpful and patient. Excellent…read moreopportunity to test other scuba is for you.

Though I consistently find 80% cotton Nike sweatshirts in this chain today I tripped on broken…read moretiles on the floor and slid on my knees across the floor. Though asked if I am okay the spot should have been covered. I pulled a muscle and it seems to be getting better but we'll see.

I was greeted with amazing service and friendliness from this staff named Eduar he helped me pick…read morethe right shoes and he was quick with his service, He helped me pick the right size and comfort and i am very satisfied, I highly recommend to check this store out if you are interested in buying a pair of shoes or sports wear, I am impressed with the discounts and sales of many shoes here.

Couldn't find the items I wanted in the right sizes yet I did purchase one item: hand sanitizer…read more Used my military discount and birthday discount from my membership. The mango scent was amazing. Service was professional and nice.

I swear my daughter has me in one of their locations at least once a week. If there is a mall and…read moreAEO is there, so are we!!! I like this location as I have been here on several occasions but our last visit solidified why I do not mind coming into the store. My daughter got a pair of jeans from here last week and we needed to bring them back. After doing looking at all the options and trying a few pair on, she found the ones she wanted. Several , yes several associates offered assistance throughout our time in the store, which is greatly appreciated and definitely does not go unnoticed. Once we realized they did not have her size in store, the gentleman who helped us offered to go in the back and see if they had the size she needed. Unfortunately they did not but they did offer to order them and send them to us, free shipping while also honoring them at the same price because they were part of the buy one get on 50% off. Talk about great customer service!! The store is always clean and well organized so you do not have to dig and dash through things to find what you are looking for. They also have a clearance section in the back of the store which is worth consideration because it always hosts few gems here and there. If you come here often, it is so worth it to sign up for their rewards program if for nothing else once you buy five pairs on jeans you get a pair for free.

Returns are easy in Pentagon City. Workers are…read moreknowledgeable, smart and aim to please us Nordy's!!!

Ayer fui a comprar unas pequeñas carteras y unas calcetas 3 piezas de cada uno, y uno me lo…read morecobraron doble. Lo malo que me di cuenta hasta hoy, y estoy segura que si voy no me van a regresar mi dinero. Pero si checan sus cámaras se van a dar cuenta lo que la muchacha puso en mi bolsa

The best edges on the east coast - so happy they are in nova. Customized to exactly your body type…read moreand how you skate, and John will explain everything he is doing if you want to know. I usually need to dull a sharpen before I can skate on it, but these edges are so killer they just rock from the start. Highly recommend for grabbing hockey supplies without driving out to sterling too.

My son is a satisfied customer. My husband drives an hour to get his skates sharpened because this…read moreis the only person he trusts to do it. They also enjoy chatting about hockey while the job is being done. It's a worthwhile experience, and we highly recommend it.