We cannot say enough great things about Poolside Pros! We are extremely happy with the quality of…read morework, the timeline in which everything was completed, and the professionalism shown throughout the entire process. Even four years later, their customer service continues to impress us. Anytime we have a question or need something handled with the pool, they respond with a true sense of urgency and care -- something that is hard to find these days. We absolutely love our little piece of paradise, and it's all thanks to Poolside Pros. We couldn't recommend them more highly!

4 stars because the communication was on point. I called and emailed many places in the area. They…read moreall blew me off. Cody got back to me and I didn't know he was apart of the company. It took 2 visits and i wasn't happy. I did ask for help to get to know the filter I had. I bought a house that came with a super pool. I never owned a pool before. I wanted help to get it running. He showed me what goes where but didn't get it going. I guess I was missing parts. So I'll give them that. But each visit is $130 an hour. Total bill was about $700. I was pretty upset because of the 2 visit charge. Kicker is. In this picture it just sits there, not connected. I still can't run the filter. I put a rubber gasket on and the water forces through the hose and blows it off. For a $700 job I'd expect the work completed l. I didn't re contact because I can't afford another visit. I'm scraping by as is. So good communication but they need to listen better.

worst service ever. Walked in the door. The first employee I encountered was on her phone and…read morecouldn't be bothered. She sent me to the register. I asked them if they could help me find what I was looking for and they said no, so the first lady had to take care of me anyway. The item I was asking for was not in stock. She went to the computer and it was way too much trouble for her to look it up for me. She had such a bad attitude . I was taking her away from her phone. I gave up and left

Bought a hot tub from them 5 years ago. Speakers in it have gone out so many times I just gave up…read morehaving music in it. Now my hot tub cover needs replaced....called them and they said they were out of stock but if I paid $300 they would order me one and it would be here September 6th. Paid the deposit and it is now September 12th and i am continuously getting the run around. Once it comes in I'll never buy another thing from them again.

Start to finish our project ran smooth. Yes, delays can occur. The most important thing is that…read moreit is done correctly. 110% satisfied. I would recommend.

Our experience at purchasing a new hot tub from Alejandro was "top-notch". He was very patient and…read moreknowledgeable. He was genuine and helpful in selling us a hot tub that met our expectations. A true pleasure to work with.

We had our hot tub repaired and our experience was excellent. Work was done efficiently and at a…read morefair price. Each time we have used them, we were very happy with Jeff.

We had our first hot tub malfunction in our new home. Of course it was Saturday evening in the…read morefreezing cold and we are new to the hit tub we inherited at the house. Searching for repair help I found Lighthouse Spas was still open! Jeff answered our call and talked my husband thru getting it temporarily working so it does not freeze. He was so caring, patient and of course knowledgeable. He also got us set up with the next available service call along with all kinds of helpful tips. I can't tell you how grateful we are to him! Thank you so much!!!!

We love dolphin. My 5 year old boy/girl twins have been attending since they were just over 2 years…read moreold. We have made real connections with both their teachers and front desk staff. They love getting hugs at the front desk from the various ladies they have seen each week throughout the 3 years. My kids have all types of energy and each teacher they have had has been patient and also able to push them. There are so many times and swim teachers that if a time or teacher isn't working out you can find another time or teacher easily. There are both male and female teachers which is nice to see. My kids really enjoy their weekly lessons and have learned a life long skill.

After having a traumatic experience at a different "swim class facility" we are SO glad to have…read morefound Dolphin Swim Club. They are pricier, however, I strongly feel you get what you pay for in this venture. The staff are extremely knowledgeable, well trained- and FUN- they want your child to master the outlined skills but also to enjoy the process of learning. Both of my girls have made leaps and bounds. They are vigilant (there is always an extra in water deck supervisor). The procedures for safety and cleanliness are apparent and upheld. The desk staff are kind - and willing to help with scheduling and finding the right fit for your child. We absolute love this facility. Thank you dolphin swim club for teaching such an important life skill!

Had repairs done to my Master Spa hot tub on Monday 9-26. Cody arrived on time and diagnosed the…read moreproblem quickly. He repaired a faulty pump and was done within an hour. Very professional and complete service. Would recommend the Spa Shop to handle your needs. Jim R. Sycamore,il

Great experience at the spa shop! The staff was extremely helpful in choosing a hot tub,…read moreinstallation was thorough and efficient, and they are very patient teaching me how and when to use the chemicals because I keep asking them the same questions. Prices are great and the quality is substantially better than the cheap made in China box stores. If you want a personal family run experience, don't hesitate to check them out.

Bought and paid for a basketball hoop in April. They charged 50% which is essentially the…read morebasketball hoop but we also wanted it installed. Didn't hear anything from them until reaching out in June and they say they didn't have enough labor help to install the hoop. Now first of August and still nothing.

I do not recommend this company. Find someone private to help with your pool needs. They are not…read morehelpful and do not return phone calls.

Highly recommend Patrick! Our above ground pool installation was unbelievable from start to finish…read more Patrick is an honest, competitive priced contractor. 10 out of 10 experience!

From the owner: We sell anything related to and including pools and hot tubs. We also provide services to maintain,…read moreinstall, and repair pools and hot tubs.

I purchased a used heater which I paid for that was installed and never worked! Tried numerous…read moretimes to contact the owner and was ignored! Never came to close my pool! Would never recommend Chad to anyone! No quality, reliability or integrity!

Love our pool guys!!! Great work and awesome people!read more