I have been here a couple times and every time it is the same. The lifeguards are rude and don't…read morecare about the people, the last two times I have been here people have passed out. The food takes about 45-60 minutes plus about a 10 minute wait to even order. If you buy the pass with meal it doesn't make the waiting faster. The water slides close about 5-25 minutes early with no warning, they'll just let you wait and then once you get to the top they'll tell you start heading down. And on top of that the wave pool and the lazy river are filthy. I think this was officially my last visit here. Would never recommend this place to anyone.

I was very disappointed with my visit this week. Many of the sections and slides were shut down…read more Staff is poorly trained (with the exception of the lifeguards). And the property is dirty and badly outdated. Do better Six Flags!

We love dolphin. My 5 year old boy/girl twins have been attending since they were just over 2 years…read moreold. We have made real connections with both their teachers and front desk staff. They love getting hugs at the front desk from the various ladies they have seen each week throughout the 3 years. My kids have all types of energy and each teacher they have had has been patient and also able to push them. There are so many times and swim teachers that if a time or teacher isn't working out you can find another time or teacher easily. There are both male and female teachers which is nice to see. My kids really enjoy their weekly lessons and have learned a life long skill.

After having a traumatic experience at a different "swim class facility" we are SO glad to have…read morefound Dolphin Swim Club. They are pricier, however, I strongly feel you get what you pay for in this venture. The staff are extremely knowledgeable, well trained- and FUN- they want your child to master the outlined skills but also to enjoy the process of learning. Both of my girls have made leaps and bounds. They are vigilant (there is always an extra in water deck supervisor). The procedures for safety and cleanliness are apparent and upheld. The desk staff are kind - and willing to help with scheduling and finding the right fit for your child. We absolute love this facility. Thank you dolphin swim club for teaching such an important life skill!

Nice facility but when signing up for membership I was told that all of the yoga and exercise…read morestudios could be used whenever there wasnt a class, however when i tried to use the studio they were locked and the front desk said they could not unlock them for us due to the lack of cameras in the studios for liability. I dont know if the person who signed up our membership was incorrect in telling us this but the only reason we had bought a membership was to use the studio for dance as studio rental is incredibly expensive. Very disappointed.

I joined this location specifically for the "warm pool." In the last two months, only one time,…read morehave I been able to actually swim without an issue. There are only 3 lanes available; and if you go anytime after work, good luck getting access to the single lane that they condense lap swimmers down to due to swim lessons taking precedence. There are weird "safety breaks" that occur throughout the day and the last time I was there, I was in my final 25 lengths to my 2 mi swim and was told I had to get out because the lifeguard "deserved a break" (her words, not mine). Mind you, I was the ONLY person in the entire aquatics area at this time. And, she was wearing street clothes; not even a swim suit. I assured her I was of no concern to her and asked if I could finish my training. She suggested I "read the signs" As soon as my training comes to an end, I will be leaving this location. Their lack of employees, specifically lifeguards, should not negatively impact paying members. If I could submit more complaints, I would.

Long time member. great facilities. plenty of classes and equipment. can't beat the outdoor pool in…read morethe summer. indoor pool too.

The gym is spacious and offers a lot of equipment which is nice. However, customer service is…read morelacking. You walk in and the front desk is more of a hang out spot for the employees to chat amongst themselves instead of being customer service oriented. It's a higher end gym, you would think the members would be treated as such. The classes, have the right equipment, but the up beat energy of instructors to motivate and hype up the members and command a class is missing. I took a cycling class, great music, great ambiance and lighting, but the motivation, excitement, and hype at the front of the room from the instructors was sad and lacking. I tried many different times and different instructors, but sadly didn't find anything other than lacking. They seemed nice though. I do come from a high end gym, Club Studio, in Irvine CA. where their classes are all one big epic party while working out with great ambiance, great sound system, great mood lighting, and top notch instructors that elevate and motivate you throughout the whole class. Sadly, they do not have a Club Studio yet in Rockford and I did end up leaving Peak. Couldn't really justify the price of the membership at Peak when you can get close to the same amenities at any other gym in the area. Good gym. Nothing special. Not worth the hype.

Nothing wrong with the pool, it's a pleasant public pool with attentive lifeguards but it's…read moreovercrowded with children (some not so well behaved) on any summer day and the summer season is very short in this town. Gone are the days when public outdoor pools would be open Memorial Day through Labor day, they are too short of lifeguards everywhere. Like in "Caddyshack" unpleasant looking brown objects not that uncommon an incident here. Within a couple hours of opening the locker rooms and showers are messy and littered.

Awful place to bring kids! They get in trouble for everything! No toys, no balls, no hand stands,…read moreno piggy backs, NO FUN!!! Not kid friendly at all! Save your money!!!

Bought and paid for a basketball hoop in April. They charged 50% which is essentially the…read morebasketball hoop but we also wanted it installed. Didn't hear anything from them until reaching out in June and they say they didn't have enough labor help to install the hoop. Now first of August and still nothing.

I do not recommend this company. Find someone private to help with your pool needs. They are not…read morehelpful and do not return phone calls.

The service was fast efficient and the people are concerned about your pool…read more Would highly recommend Chicago Pool and Spa

This guys is a RIP OFF. Would not give me a time schedule and then didn't show up to install the…read morepool. He was here for ONE day and looked completely lost. I owed him $5,300 to install the pool and now texted me and said its $8,500 upfront. FRANK is a CROOK, Lawsuit to follow. DO NOT USE HIM

My inspector brought him on board to inspect an in-ground pool on our new purchase. He confirmed…read morethat he would be there today at 10 AM but did not bother to call or show up for the inspection at the home. We now had to ask for an extension to the inspection period to find someone reliable and committed to performing their duties. What a waste of time!!

These people are scum of the earth they came to us in gilberts about a pool project we wanted then…read moretook a big deposit for materials by the time it was all said in done it was a year dealing with sean and his wife excuse after excuse they left us with a hole in the ground some pool stairs and and empty pockets because they are scum dont do any business with jester pools or sean rubble hes a scumbag and I hope he ends up in jail for his shitty business practices

We had a good experience. We bought a hot tub and was delivered and called for instructions and…read morewere taken care fast. Only complaint was we asked which way the cover went on so we could get the electric on the right side and was told the wrong way. People are nice to work with. We worked with Jess for sales and Bree in the service center and were happy with both. Glad we bought local because they took care of any questions we had immediately. Darlene W

Worst company ever do not let them build a pool for you everything they did went wrong they won't…read morefix anything,. Just for instance lining has 3-in wrinkles Plumbing had to be redone heater went bad cracked sidewalk three sections cracking cement around the pool . Everything is someone else's fault they won't fix a thing .