Amazing team! Great communication, smart and knowledgeable. This team helps explain what to do, how…read moreand when! Super friendly and thorough. Highly recommend

I would highly recommend Wicked Pool Service. Great attention to detail and great communication…read more Something you don't always get with other pool firms. Give them a shot and you won't be disappointed.

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

Our pool equipment was in need of replacement. Sean was a pleasure to work with efficient,…read moreresponsive and his prices were the best we could find.

From the owner: I am focused on quality work, I have found most pool companies are inconsistent, have high employee…read moreturnover, and charge too much for their services.

I was warned but I tried to speak with them about pool cleaning and having it done. She asked if i…read morewas a customer i told her that we shop there but haven't done a cleaning before she stopped me before I could try and set anything up or tell her what we needed and told me they don't just do A cleaning only weekly customers and she recommended another place. which i called and they didn't know why i was told to call there for a pool cleaning. she was beyond rude to me and i won't be back.

After several years of poor service we can no longer it as we have given the. Many chances to…read morecorrect issues caused by lack of attention to detail. Example each year we have then open the pool. Each time they do we find a new leak not due to old equipment just lack of attention. This time we had then install a new filter and of course I walk into the pool shed to find a large puddle of water. Clearly they installed it but never checked to see if it was running properly. This is the typical type of service they give and to boot they are arrogant. Customers service is. It their strength. On top of that their prices are extremely high. One would expect better service for such high prices. The last straw was when they charged by credit card without my authorization. Apparently they kept an old copy of my number and pin and use that charge my account and explain to them that this was illegal and fraudulent and ended my service with him. Beware and I long-term partner in your pool service..

They come when they say they will, do great work, price is excellent. If they can get to your tub…read morewhen you are not at home, no problem. The best!

The sales team was great. Collin answered all of our questions. Purchasing was easy. Then, kiss any…read morecustomer service you got goodbye. The delivery department is AWFUL. I waited a week like they told me to for someone from delivery to contact me. Nothing. I called and left messages. No response. I finally called the sales team and they reached out to delivery. They left early on Friday and nobody was there. Called back on Monday, and I was not scheduled. I was told. I was told my delivery date would be on a certain date/time. That's not scheduling. I had no say in the delivery. I made arrangements. The week before someone finally contacted me from delivery to ask me questions, then quickly tried to get off the phone, like I didn't have questions of my own. I was given no delivery window. Just told I was "penciled in" for that day and time. So you're now expected to waste an entire day sitting around waiting for people to hopefully show up. Nobody returns emails, answers the phone, returns messages, or even answers their direct phone lines. The only people you will reach is sales. And the most frustrating part, the sales team can communicate with them freely. Just not customers. Not the service I was looking for when you spend $11k on something. It's not even here yet and I already have buyers remorse. We were looking to purchase a sauna for a different place, but we will be going somewhere else to do that.

It's so great to have a store here in hampton. but its the…read moreemployee who makes the store Sky is the best ! she is so competent and always willing to give advice not just to upsell product it seems like she lives there always so pleasant and artistic talent so obvious I remember first seeing the mural she chalked behind the test counter Wow !! it still impresses me every time I go in for a water test u are lucky to have such an employee John M

This is the friendliest and most helpful pool supply store I've been to in the past 10 years. The…read moreemployees are very knowledgeable and have been correct in sorting out my various pool "issues". We've had our pool now for 10 years but I only started coming to Aqua Paradise a year ago, wish I had come sooner- it would have saved us a lot of grief dealing with the other companies who didn't know what they were talking about, didn't care what your problem was and would knowingly sell you products you didn't need.

We didn't think we could have a pool. Our backyard is rocky and multi-leveled…read more Peter came out and assured us Gibraltar could do it. And it happened! The customer service we received from Gibraltar was beyond 5 Star. Every step of the way - from the first day Peter came to our house (we were so skeptical) to every Gibraltar staff person helping to make our dream happen - was met with support and caring. If you want a pool - call Peter. We are happy. ..thrilled, Gibraltar customers!!

company is a joke. Awful. don't buy from them. nothing but issues from day one. If you need…read moreanything done it's always a fight

Doesn't return texts or email. Not a good sign for a business owner. Perhaps he has enough…read morebusiness he doesn't need mine.

Couldn't say enough great things about Joe and his service. Purchased a home with a hot tub and…read moredidn't have any experience with them. When I had a leak Joe was fast to get back to me and setup a time to come by. He was extremely knowledgeable and found the issue fast. Not only did he fix the problem, he spent the time to explain what had occurred and how to properly care for and service my tub in the future. A+++. Very reasonable pricing. Only person I will use in the future.

From the first visit over 11 years ago until today, the owners of the company are the ones who do…read morethe work and they have already handled my pool as if it was their own pool. They arrive on-schedule and do whatever it takes (sometimes lasting into the night if that's what's needed) Highly, highly recommended.

From the owner: "We handle all your pool needs!" Serving the Massachusetts…read moreNorth Shore We pride ourselves on being available for our clients around the clock. For faster service, please call us. We do not regularly check email during the day.

Started off good and just went slowly downhill .... Nice guy, but unfortunately did not know how to…read morehandle the situation.

I could not be any happier with Corey. Excellent priced outstanding communication and service I…read morewill have Corey open and close my pool. Highly recommended