I should have read the reviews but I didn't. If you wanted to be treated like you are 12, want no…read morequestions answered, be talked to like you know nothing then this is the place to come. Thankfully I was able to find a contact a Merlin and they will help me but my God, we are customers that are actually paying you money Denise. It's ok not to care, but try to fake it.

I have used them the past few years and service since last year has slipped . This year I paid…read moreagain for a full pool closing and when I got home they had only covered the pool and not taken care of Hayward filter system. I called and Denise the manager said to email her a picture. Once she received it , she told me they would be back out next week to properly close the pool filter system. ( They already cashed the check) I was pulling in driveway they were leaving and I stopped and asked if everything was done properly this time ? They said yea. NOT even close look at pictures below. I have not heard back from Denise the manager and it's been a week. I want my refund

Great service as always! Timothy is the man... Went there for a couple hoses, only had one on the…read moreshelf. Timothy ran upstairs 14 seconds flat and got me another one. Cheers to a great summer!

asap opened, closed and maintained my pool and i can't say enough good things about their customer…read moreservice. monique and james are top notch. i look forward to next summer. jeannine dominique

This guy is awesome. He helped me over the phone and he is a smart and decent business man.read more

not sure where these excellent reviews come from, your tech basically hung up on my face when i was…read morecalling for a quote and then never answered my call again- i dint even get my question out before he rudely hung up on me- j

I cannot say enough good things about my experience with Vortex Pools. From the very first…read moreconsultation to the final touches on my gunite pool, everything was handled with the upmost, professionalism, care and attention to detail. Felipe, was absolutely phenomenal. Patience beyond words, he took time to walk me through every step of the progress, answered every question. he also answered the phone every single time I called! felipe's communication was clear and timely. He always made me feel like my project was a priority. Beyond his technical skill, Felipe, is just an all-around great guy. Friendly, respectful and generally committed to making sure I was happy with every detail. It is very rare to find someone who combines craftsmanship with such a high level of customer care. I am extremely thrilled how my pool turned out and would recommend Vortex Pools LLC without hesitation to anyone looking to build a pool. Thank you for making my backyard. Dreams come true.!!

Highly recommended…read more Called last week and they were there this week to replace pool liner and it looks great. Eric is very nice and keeps you informed of when he is coming and what he will be doing. So glad I chose Northeast Water Leaks. Thank you so much.

We hired Eric to replace our pool liner. During the week leading up to the installation appointment…read morehe kept in touch with us since the weather could have been an issue on the day of the install. They ended up coming the day before scheduled due to rain so they could get the job done. The installation lasted most of the day and they were very meticulous. They took great care removing and disposing of the old liner, raking and cleaning the old sand, adding and leveling new sand, taking care of rust spots and removing all wrinkles in the liner before filling the pool partway and cutting out expertly for the skimmer and return. He even called a couple days later to see how everything was. We're very pleased and will be calling him in the future if we ever need help with our pool.

I was very impressed with Mountainscapes--they delivered very high-quality work at a great price,…read morefrom honest and friendly people. Chris took a lot of time to come over to look at my house to discuss the options within my budget, and offered some great suggestions that I hadn't even thought of (and which I'm glad we incorporated), and the work came out fantastic. They were also very flexible with my limited schedule, which I very much appreciated after having difficult experiences in the past with other landscapers who I often find lacking in professionalism and courtesy. It seems like a lot of landscapers only care about getting in and making as much money as they can, but these guys are patient, considerate, and even followed up a few weeks after the job to make sure I was still satisfied. Will definitely hire next time I need work done. Thanks!

We used Mountainscapes for a complicated project to the front of our house which included retaining…read morewalls on each side of our driveway, reconfiguring the path/stairway to our front doors, an irrigation system & lighting. We replaced rail ties and wooden stairs with granite, paving stones and brick. This was a significant investment for us and it was clear after meeting with several contractors that Mountainscapes was the only choice. Their knowledge and quality of work is incredible. They are professional and extremely hard workers. The owner, Chris, is very engaging and communicated extensively with us throughout our project. Our project was completed on schedule and on budget. Our completed project exceeded our expectations. It is absolutely gorgeous. See attached before/after photos.

I am a first time Oasis/Bullfrog customer replacing a (competitive) hot tub from another local…read morebusiness. Short version--nothing compares to the Bullfrog spa from quality, design, ease of use, and maintenance. Do the homework and you are likely to conclude the same. As important, nothing comes close to the incredible sales and service support I receive(d) from the Oasis staff. I have rarely experienced this level of service in recent years. Oasis is focused on customer needs and satisfaction, and I am confident (and have already experienced in the first two months of use) that if I need assistance or have a question, they are not satisfied until I am! If you're looking for a quality spa, look no further as the real value is the peace of mind, once installed, knowing you have a group of professionals still eager to serve you. Many thanks to Steve and Justin, and the entire Oasis team!

Extraordinary service from Oasis. I have purchased three (3) Hot Springs Spas from Oasis over the…read moreyears. Today I needed real tech support on my 11 year old Hot Springs Spa that is on a remote island. I thought I would be out of action for days! Justin from Oasis's service dept called me. We jointly executed a complex re-programming task including adding a disconnected jumper wire that needed to be connected to replacement controller board (installed by a non-Oasis third party). All done via phone and FaceTime. His help was flawless. 17 mins total time. Worth a fortune. Back up and running for a weekend of guests. Here is one of my lifetime rules. Buy quality products with excellent service and support. Oasis fits the bill. Give them your business and you will enjoy the benefits. Oh, did I say this was NO CHARGE on an 11 year old unit?? Kevin C

Very helpful and knowledgeable staff. Will definitely be returning for pool supplies. Thank you.read more

A+ for Cassidy. We brought her some pretty funky water earlier this summer & she helped us clear it…read moreup and get the right products and maintenance plan together to enjoy our pool and spa this summer. She steered us super well, gave us guidance on the market and supply chain & didn't have us purchase anything we didn't need. Thanks to her for all of her help! Oh, and the store is pretty excellent, too. Convenient location, good selection of tools/products, and great service. I'd need another pool shop to compare prices, but there wasn't anything that seemed outlandish in our multiple trips there this summer.

Mike is a true professional with an extensive background in the pool industry. Can't recommend…read moreenough!

From the owner: ​Elite Pool Management provides premier residential and commercial pool services, specializing in…read morethe high-level technical care required for modern aquatic facilities. ​We are a CPO Certified team and full automation specialists, equipped to handle complex hydraulics, chemical balancing, and advanced control systems with precision. As an employee-owned company—not a private equity firm—we are personally invested in every gallon of water we manage. ​By prioritizing technical expertise over high-volume quotas, we ensure your pool operates at peak performance through every season.