I don't have the words to express how unprofessional, condescending, rude and degrading this office…read moreis, those words are not strong enough, particularly Claudia and coming from the owner himself. They do not have the decency to treat others with a shred of respect. Save yourself the heartache, headache and find another insurance office, these are not the type of people you want handling something as important as protecting your valuables, there are caring, great agents in our town that will actually show you respect as a fellow human being and true understanding and care for your insurance needs. This office could use a lesson or two in common courtesy, manners and respect - they clearly are lacking in all three.

Terrible experience. Highly unprofessional people. In my first visit to their extremely messy…read moreoffice, I spoke with Claudia. When I told her that I prefer to do paperless transactions, she went on a tirade, generalizing me as "people you're age..." and saying things like "you better have 20,000 dollars under your mattress for when the system shuts down" and other irrelevant statements. Then she made an unprovoked leap to politics when things got really crazy. She was literally raising her voice, cursing, and pointing her finger in my face. I canceled my policy immediately after this and I would advise anyone to steer clear of this company. You don't want something as important as your insurance in the hands of people like this. Please just choose someone else.

We had used them for about two years with no problems but in 2016 we did have some issues in…read moreregards to getting in contact and keeping appointments which was very stressful. We filed with BBB and they even couldn't get in contact with them. Thankfully almost a year later the issues are resolved and they apologized and got our stuff done. Still think they are a good place but this why I am only giving them a four.

Very pissed isnt the even close to how I feel right now! In October of 2021 we received a tax…read morenotice that we owed over $3500 in back taxes from 2018. We immediately got a hold of Connie at Rogers Bookkeeping and spoke with her about the issue. She explained she would file an amended return for us and that we would not have to pay in. In January of 2022 we received another notice. Again, reached out to Connie who told us that she filed the amended return and that she would mail me a copy of which I NEVER RECEIVED. I filed my 2021 taxes and received a refund that was significantly less like $3500 less!!! Mind you this was taken straight out of my taxes of which I definitely needed! Contacted Connie no answer, left messages with the receptionist, ask for a return call, NOTHING NO RESPONSES!!!!! My ex attempted to contact her with no responses! Ive checked the IRS website which states that they have not received an amended return....its August...6months has passed!!!!! I had no choice but to file a complaint with the BBB!!!

This company is interested in each individuals needs. This is year two that I am relying on their…read moreexpertise for my health insurance needs. They are polished, knowledgeable professionals and I am so glad they are locally available. Medicare and senior life present challenges, I feel like I they have my back! Thank you Carolyn, Jacob, Jim and the entire staff.

Open an account to purchase CDs. Very competitive rates and friendly staff. I would definitely…read moreconsider them for other transactions in the future.

Starting February 1st, the Shenandoah branch of this bank will be cutting its hours back to 10 to…read more4. And only drive thru open. It makes it increasingly difficult for working people who do not get home until 430 to get what they need done. Plus, they are also now closed on Saturdays. This is a very bad decision.

The girls that work here are so nice and personable. They will take the time to explain your…read moreinsurance to where you can understand it and know what you're paying for. Between receiving notifications from the office, corporate mail, and even my statefarm app, I'm always able to see what's going on with my policies.

I would not recommend Jon Hannah or his office. He is not trustworthy and will lie to cover…read morehimself with State Farm. When I was told by his office that my business was covered, I called State Farm home office and they could never find my application or anything on my business but a vehicle. I had no insurance for almost a month before I figure it out.

Rebekah Kimble is very helpful, knowledgeable, efficient, and friendly! She was able to save us a…read morebunch a money on our insurance needs and has always been there to help when we need her!

I have worked with Mike Rodes and his staff for years, I always feel they actually care about My…read moreCompany and My family, I also do not feel they sell me things that I do not need. They have always been honest and done what they said they would do and it is refreshing. If you do not have a relationship with someone, I would suggest you consider Mike and the team at the insurance center

Out of state vehicle buyer and this is the bank the dealership used. Website caused issues for me…read morethe day I bought the vehicle. There website gave you options it wouldn't allow to complete to set up automatic payments and then the rep argued with me that the option wasn't listed on the website. The payment portal is awful not letting you access payment histories most times and nowhere does it allow you to see a remaining balance. Never take a loan out with this bank.

I had a problem with my account and Melinda took excellent care of me. Very professional and…read morefriendly.

5 STARS-------Wonderful tax preparation business! We have had a great experience and we keep…read morecoming back year after year. Whether you are filing for your small business or your personal taxes (we do both), this business will help put your mind at ease. I give it my highest recommendation! Do yourself a favor and call them today to make doing your taxes an easy and fast experience.