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    Rockland Florist

    5.0 (1 review)
    ModerateFlorists

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    10 years ago

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    Bella Arrangements

    Bella Arrangements

    1.9
    (23 reviews)
    1.4 mi

    The product quality is exceptional. Customer service is first class. Got lots of compliments on…read morethe product.

    My review still stands. I had to call several times and keep following up because they never…read moreupdated me. I then called in got the young lady in the evening and when she answered she was nice about it but she INDEED said that she had to pick up her son and was at his school and would be there to deliver at 9pm. I waited by the door and she never arrived! When I reached out again for a refund, I was then asked for my Zelle information which she did in fact refund me. The problem was not the refund - the problem was the fact that the company was unprofessional and the flowers were never delivered to my mother who had knee surgery. As prompt as this owner was to reply - this is how prompt the owner should have been to deliver our flowers! I'm allowed to give a bad review where bad reviews are deserved and the 1 star given was because I was told several different time frames and the business never delivered! Rather this was 6 years ago, or 2 - the issue remains that this company still fails to deliver excellent customer service and products paid for to customers. Now this is MY review of MY experience which was not pleasant at all! A thoughtful surprise turned into me having to go to Pro flowers when I wanted to support black and support locally! As a correction - my aunt found the place because they were out of state wanting to get a group gift and get my mom some flowers but I was the person who ordered them. As a tip and word of advice for the new owner or "management" it would behove you not to "clap back" but actually deliver on what you said you would do! To all inquiring about their service - See original post below: Wow! Wow wow! I am actually laughing hysterically as I type this review. My mom had surgery and one of our family members found this place randomly without checking on Yelp and it was a complete disaster. We were told the person was coming yesterday and then today and then rescheduled for tomorrow. We waited and around 8:56pm decided to just go ahead and request a refund because the customer service was horrible lol The young lady was sweet but literally answered and said she was picking up her son from school. I can't make it up. Read and believe the comments! Always come to yelp first lol

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    This is Bella Arrangements work!!

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    This is Bella Arrangements work!!

    Rockland Florist - florists - Updated July 2026

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