*Shady business practice. I was quoted one price for a product by the chat bot and placed my…read moreorder. I received an email today from Alexa and she informed me that the chat bot gave me false information and offered a refund. I replied stating that we all make mistakes but the right thing for their company to do was to honor the information they provided. That's just what a non-shady business does. I received an email notice of my refund without further communication. It's tough to do the right thing but companies which thrive serve their customers better. Do yourself a favor and look elsewhere.

Moving to Austin from Chicago, I've been hard pressed for modern stylish furniture. The few stores…read morearound carry only catalogs. I had the opportunity in Chicago to visit many designer showrooms. So I asked the extremely rude guy here whether that was a possibility. He looks at me and my mom condescendingly and responds quite snidely. He thought I didn't know what I was asking for and that "all furniture ever is ordered only from a catalog" because apparently I "don't realize they're designer." Ugh, I hate attitude like that. I don't understand who in their right mind thinks insulting a customer is good sales strategy.

Top Notch work... definitely recommend. His work is show roomed at my coffee shop, Kick Butt…read moreCoffee. All the light colored tables inside of Kick Butt and the bench and the tables outside. Easy to work with. Reasonable prices. Custom work all the way.

Eric did a great job on our custom walnut table. He was prompt and very knowledgeable. We…read morecouldn't be happier.

I've had two custom tables and a barn door built by Endever- hands down the best quality and value…read moreyou can fine. Brian is a true craftsman and takes pride in all of the projects. He will work and be creative with your space and thoughtful about budget. I wish they could make all of my furniture!

My husband and I cannot say enough great things about Endever Furniture! We were looking for a…read morevery specific look for our back yard furniture and searched local shops and online options for over a year. We discovered Endever Furniture and knew right away, they would be able to make exactly what we were looking for! We contacted Brian and he invited us to visit his studio and helped us come to the final design of our dream outdoor dining table. He was very thorough in explaining the process, the quality of materials and offered recommendations. Upon the delivery of the dining table, we fell in love and immediately called Brian to get matching outdoor benches. Again, we experienced a very consistent and high level of professionalism. We are in love with our Endever Furniture and get compliments all the time. I would recommend Endever Furniture to anyone!

Leon was a tremendous help when we built our home. They were all so patient with us through the…read morewhole process. Now, two years later, we still get so many compliments on the countertops and tile we bought there. I wrote Leon with questions about maintenance questions, and he promptly replied (even though we were done with purchases years ago).

**Leon Pettigrew** is the most outstanding Operations Manager. He actually CARES about getting you…read morethe material you want (quartzite in my case). I fell for a very specific blue quartzite (Ijen Blue). I shopped all over town and all the Ijen Blue slabs were washed out and polished. Leon went above and beyond to make sure I secured 4 slabs of this beautiful material WITH deep color and a honed finish. Leon is professional, incredibly knowledgeable, customer-service oriented and just a wonderful person to do business with. I loved this guy so much, I insisted my fabricator use their quartz as well to finish out my new home build. Quartz is pretty much the same from manufacturer to manufacturer (imho)- but Midwest had everything I needed. I was happy to make sure Midwest got my business. I also felt like their pricing was very fair and reasonable. On our original visit to Midwest, we were lucky enough to have Christy Smeltzer assist us. She helped us choose quartz slabs for our primary bath, guest bedrooms and laundry room. She is also an incredible asset to Midwest. I would recommend Leon, Christy and Midwest Tile to anyone.

Sidney, the owner of Spencer's Custom Wood is phenomenal! I sent him a request for quote with…read morespecifications on Yelp for a walnut cutting board I planned to use for the base plate to support my Kitchen Aid Mixer on a mechanical lift I had installed in my kitchen cabinet. He responded almost immediately with a reasonable quote. I asked for him to proceed that same evening and said I would love to have it as soon as possible. He completed it overnight and let me know that I could pick it up at his shop or he could ship it to me for a reasonable shipping fee. I picked it up less than 24 hours after ordering it! Wow, talk about customer service and exceeding expectations! I had the wonderful opportunity to see his amazing shop, meet his wife and marvel at the creative and beautiful items he and his wife and family are making. Winning combination: great work, fantastic customer service and a beautiful work product! I definitely recommend Spencer's Custom Wood for all your wood-working needs. They also have a wonderful website with lots of pictures. If you can think it up, Spencer's can make it and you will be so happy with the product! Super friendly and professional!

I made several purchases recently which I'd like to rave about; the precision and quality of these…read moreproducts is amazing. As a grizzly bear lover and longtime follower of the Brooks Falls bears in Katmai National Park aka the Fat Bear Week contestants, I was drawn to the grizzly bear head available. The details are unbelievable and it looks like this guy is staring at me. The beauty & intricacy of the grizzly had me search further to see a tiger head which is destined as a house warming gift for a close friend. Further searching brought me to the cutting boards where I fell in love with a chaos design putting together so many different shapes into a beautiful puzzle. The board is solid and weighty; it will not slide across my granite countertops as I chop. All the items delivered timely and it great shape; I'm oh so pleased and I'll be a returning Holiday shopper. What's better than a unique, hand made gift.

Buyer beware! I…read moreordered my backsplash tile from Architerra in June and paid for it in full, because I previously had done business with them and had no issues. To my disappointment, this round has been nothing but horrible customer service and bad news. I am still waiting for my tile. Even though they have an amazing selection, I would urge you to shop elsewhere for custom tile!

I had a nightmare of a bathroom project and the first company (local tile) that I dealt with gave…read moreme the run around and I ended getting my money back and going with our first choice Architerra. Janet was very thoughtful when helping us design our bathroom. She took the time to come to our home and take measurements and give us her artistic opinion. She is very creative. They rushed the product for us and were honest about the product coming in on a timely manner. The other dealer we worked with for one month just gave us the run around and in the end I felt lied to. It is so nice to deal with Pro's like Architerra. One thing tho it is not cheap, but you pay for what get!

J&H Granite is the BEST place to buy your countertops from. I recently remodeled my home in…read moredifferent stages & bought ALL my granite countertops from them. Kitchen counter tops with sink provided by J&H, custom island top, custom desk top, custom dining room table top, custom master closet tops, custom back patio bar top, custom garage tops & hall bathroom top with sink provided by J&H. Veronica in the office is just AWESOME at what she does. She makes sure the customer is taken care of from the 1st phone call to the last phone call when the job is complete. Veronica will see that your experience with J&H is very professional & just top notch service. The installers also treat your home like their home when they are installing. That's a huge plus in my book. I have my master bathroom left to remodel & I will DEFINITELY be calling them for my custom granite countertops with custom sinks installed. I would highly recommend them for any & all your countertops needs

Do not do business with this company…read more They lie, offer mistruths as excuses for non-delivery, deliver damaged product and expect you to take it and then blame you for their incompetence, do not follow your instructions, written nor oral, as to what you want and ordered, and do not communicate with updates. You have to chase them down for every bit of information about your order - they offer nothing. IMHO, this is a very disreputable company based on my single order with them. They take your money and deliver inferior work and product. Find another company to do business with that will meet your order request and deliver what is expected - on-time, non-damaged product.

Lakeshore did a fantastic job on our custom breakfast nook and build ins for our living room! Their…read morework is beautiful, and the team is very personable/reliable/honest/kind! We will be using them for bigger projects in the future based on our experience with these projects. Of all the companies we worked with on projects pre move in, lakeshore was by far the best. They really go above and beyond to make sure the job is done right. Quality is their priority. Salem was always easy to reach and we truly loved all of the team members we worked with!

I found LHG through Facebook and requested an in-home consult. Rob and Salem are clearly pros, but…read moreI especially loved their communication style. They give very honest feedback and confer with each other to make the best recommendation. When it came time to install our new floors, the team was organized, punctual, and worked meticulously. They knocked our project out in 4 days and did a great job. I actually couldn't wait to review LHG once the project wrapped because we were so impressed with their work. Huge shout out to Oliver and the team for keeping things on track and making sure no shortcuts were taken). I'd see Oliver sweeping our driveway after each day and tidying up the garage that they were working from. It's that attention to detail that sets them apart! Salem came at the end of the project as another set of eyes. She expects perfection and caught things I wouldn't notice. Highly recommend working with this team -- you're not only working with pros, but really good people!