First time visiting this store!! It was very amazing to see how they decorated the room setting…read morespaces at each sections of the building, which is very smart as the customers can imagine how the room should look like with those furnitures! My wife and I definitely enjoyed looking around as well as receiving inspirations! If you are looking for furnitures with nice quality, come visit! Cheers

***UPDATE*** I received a call from either the manager or…read morethe owner saying that they apologized for what happened. They explained that they were given wrong measurements for the elevator (not true) and that their delivery team never said anything about it not fitting in the hallways. (also not true) It was a combative insincere apology. I never hinted it was a "scam" but much more likely their incompetence that cost us $400. He then went on to say that I was at fault for spending the $400 and that I could have just returned the sectional. Why would I return something that we really liked and wanted and that ACTUALLY FIT? Yes it's about the $400 that we never needed to spend that we did because we we're lied to by one of the representatives of your company. It's the principal. The insincere apology was insulting. ****ORIGINAL MESSAGE**** We used John-William Interiors about 2 years ago to purchase a Bracci Living Sectional that we fell in love with at the store for our new condo at the Spring Condominium in downtown Austin. The delivery of our sectional took about a month or so, which we were totally fine with as we understood that furniture takes time for shipping and delivery especially with higher end products. When it came time for delivery, the delivery guys were very quick to tell us that a portion of the sectional wouldn't make it through the hallway and they even pulled out their measuring tape to try and prove it. As we aren't movers, we took their word for it and only half of the sectional was delivered. We ended up having to hire a Specialty Delivery company which we paid over $400 to have them lift it with a pully system over a wall from the pool deck/parking garage on the level below to avoid using the hallways. We finally had our full sectional and we're ecstatic at how amazing it was. Comfortable, fine Italian leather, fit the space perfectly, what more could we ask for. Here is where the problem was; Fast forward to last week. We were now moving out of the building as we sold our condo. We hired a great local moving company who had 2 guys, I'd say they were in their early 20's. They took the sectional, right through the hallways, the same ones that John-William Interiors said they couldn't deliver it through, and right into the elevator and right through the lobby hallway and right into their truck. No problem whatsoever. I mean, it literally took them less than 5 minutes to get it out of our unit, through the hallways, into the elevator, through the lobby hallway and right into the truck. We were not only lied to by John-William Interiors, we were out $400 for no reason at all. They never made the attempt to fully deliver the sectional, I asked them to try and they said it wouldn't fit so they weren't going to try and they even made me go to the warehouse to pick it up since they said they couldn't leave it with me. We paid well over $7,000 for this sectional with delivery and they didn't credit us a thing. They lied to us and made us pay another company knowing exactly what we were paying the Specialty company to do by hauling it over a wall from a level below our patio. What a disgusting, unethical company to do something like this. Maybe they ordered a sectional larger than we wanted? Maybe they ordered the wrong sectional and were too worried to be honest with us? Who knows? But to have your IN-HOUSE DELIVERY TEAM tell us it wouldn't fit and then knowingly let us hire a specialty mover to deliver it over a wall and have us WASTE $400 for no reason, is inexcusable. Stay as far away from these unethical people. How horrible of a business owner do you have to be to allow for this to go on. Looking back at it, it was pretty obvious that they knew it would fit since when I went back to return their moving blankets, (because we are good people even though they said it was unnecessary to bring them back) the sales person we dealt with said something along the lines of "You really had to get that in there." and I commented to my wife right afterwards that he almost sounded upset when he said it. I will be posting this review everywhere I can and I promise to tell this story to everyone that I know. Again, stay very very far away from this place. They lie and cost us money for whatever reasons they had instead of doing the right thing and making the delivery. I guess they thought that we would be there long enough and move it out the same way we brought it in. 2 young men used almost no effort to get it out after you wouldn't even allow your crew to try even with us pleading for you to do so. Disgusting! P.S. - We have the movers who moved it out if anyone from John-William Interiors doesn't believe the story and they will confirm that it went out with no issues whatsoever. If you want to do the right thing, reimburse us. Otherwise, you will be known as unethical forever.

New showroom location, same great owners and products for folks interested in QUALITY, MODERN…read morefurnishings & solutions for where you live & work. Check out their website- Their product lines are well beyond what Crate & Barrel offers, as a mild comparison. Definitely modern, definitely unique. Yelp categories unfortunately don't have a selection for home furnishings, decor, lighting and the sorts, all which Scott & Cooner offer... there is Interior Design, but that isn't really what you get from a great Showroom of products from world renowned designers & manufacturers. Check out their showroom, what's there only touches upon a much wider variety of selections available through them. If the likes of Lacks & Star Furniture and Rooms To Go is your idea of residential furnishing heaven, then this is not the place for you...

I love this shop so much!!! They have a beautifully curated and ever-changing selection of…read morehousewares, antiques, and modern art - most of which I cannot afford:-) I know that the showroom is probably secondary to the design work that they are famous for in Austin, but I'm in love with this place!!!

A Custom House is impeccable! Such a gorgeous mix of beautiful antiques alongside modern art and…read morewonderful lucite accents, etc. I love drooling over investment pieces, but still being able to walk out with an exquisite pillow and a $30 hostess gift. After a months-long search for the perfect exterior sconce, A Custom House had one made for me at a reasonable price. And Sally knew what my custom drapes needed to be after spending 5 minutes in my home. Everyone who sees them comments, "those are SO you!" Their art-hanging and furniture placement is second-to-none. Julie and Sally rearranged things to make a wonderful party "flow," and the artwork is finally hanging with the right scale and groupings. We especially loved the little pile they left of "items that would be happier living elsewhere." Ha! These ladies are a hoot and have a truly rare talent. Hooray for ACH!!

Beautifully curated store that also offers design services. Helpful staff, delightful candles,…read morespecialty items and high end home decor.

This home store is absolutely amazing!! Everything they carry is just breathtaking and staged so…read morenicely!! Can't wait to get my new house built so I can go shopping in the beautiful store. The ower and staff also provide interior decorating, custom window furnishings, etc., as well, which is great for us who are fashion challenged!! I saw a house at the Parade of Homes that was staged by Tricia, the owner, and it was absolutely gorgeous. It was the first house bought in that Parade of Homes group and I know it was because it was by far the most beautifully done interiorly. The decor was so amazing, you didn't want to leave.

Excellent customer service, beautiful showroom ... drapery, upholstery & interiors…read more They honor their commitments. Thank you!

Can't recommend Spruce enough! They have an incredible fabric selection and the designers are all…read moreso knowledgeable and kind.

Karen was very helpful with designing my closet. I came in with something in mind but then I saw…read morethe Lazy Shoesun for the closet. I had to have it. Made me be more happy that I just moved and lost my closet that was 3 times the size of my old one. Once I personalized, makes me feel like my home is more my own. Olly and his sidekick (sorry sidekick I forgot your name) were quick, respectful and thorough with the install. They even gave me "pointers" on how to use some of my items.

I highly recommend this company and it is owned by a woman or at least it was last time I checked…read more I'm an interior designer and I design quite a bit of custom furniture myself and have just moved back to Austin from Southern California. I have a new project where I recommended that my client take my drawing and have them design something similar for the laundry room as his new house has no cabinets there. They do a fabulous job here and you won't be disappointed. I use a custom cabinet company for custom millwork in the main living areas, etc.. but for closets and laundry rooms and even home offices I think they can do a great job! They did my master bedroom and den closets for me. I went with the darker wood because that's what I had throughout, but I recommend using white in closets as it doesn't show the dust as much.

I had the best experience last week at Heather Scott Home. My mom and I popped in to their new…read morelocation across from the Domain. It's much more spacious than their old Arboretum store and they had such wonderful new home items. We are redoing a midcentury ranch home near the lake and have been unable to find a suitable piece of furniture for the TV to go on in the bedroom. My mom walked in and instantly found the piece she had in her mind all this time. We also found some really nice silk palms and a leather ottoman to finish out the room. As it turns out, the piece of furniture was too big to fit in a Suburban so we had to grab a U-Haul. It was near closing time, but Scott (the Scott in Heather Scott Home) told us he would gladly wait for us to return and help load it. We were really concerned about getting such a large piece of furniture out of the trailer once we got to the lake but the way Scott secured it and positioned it we were able to get it on a furniture dolly and inside in the blink of an eye. Everything we bought was perfect! It totally modernized the space while keeping within the mid century ranch vibe. The girls at the store also offered vendor information for the company who stained their concrete and called me a few days later with information on a Benjamin Moore paint color that I was interested in. I could not believe how helpful Scott and the salesgirls were. This was a great customer service experience and we are super happy with all of our purchases. I will definitely be back the next time I need something for my home.

I worked with the amazing team at Heather Scott Home and Design to help me design our brand new…read moredowntown Austin Condo. Since this is a second home for my family I was quite nervous about doing the project from afar. Their team not only got my style immediately they worked their magic within my budget. Design was not the only thing they did well, they were there every step of the way including being on site every day to accept deliveries and set up. When we walked in the first time it was immediately home. Many think using a designer is only for the rich with big budgets. In the end a great design team can keep you from making costly mistakes and can bring cohesiveness to your space.

Buyer beware! I…read moreordered my backsplash tile from Architerra in June and paid for it in full, because I previously had done business with them and had no issues. To my disappointment, this round has been nothing but horrible customer service and bad news. I am still waiting for my tile. Even though they have an amazing selection, I would urge you to shop elsewhere for custom tile!

I had a nightmare of a bathroom project and the first company (local tile) that I dealt with gave…read moreme the run around and I ended getting my money back and going with our first choice Architerra. Janet was very thoughtful when helping us design our bathroom. She took the time to come to our home and take measurements and give us her artistic opinion. She is very creative. They rushed the product for us and were honest about the product coming in on a timely manner. The other dealer we worked with for one month just gave us the run around and in the end I felt lied to. It is so nice to deal with Pro's like Architerra. One thing tho it is not cheap, but you pay for what get!