This is my third review, as they keep deleting my posts on social media…read more I made a costly mistake purchasing a used 2015 Ford Edge from J&D Auto. The week I got it home it required a new gas vacuum hose replaced for $390, every time I filled it with gas the engine struggled to start again which they had to have noticed. After an oil change it was recommended getting a quote for needed repairs which totaled $3,100. All issues that affect me and my families safety. Plus, the hood struts are shot, steering fluid was 1/4 quart low, oil was 1/2 quart low, the hatch only opens part of the time, there's no tire jack with the spare, windshield wiper fluid leaks consistently. Very discouraged with the NUMEROUS issues and their complete dishonesty.

Worst experience of all time!! Wasted my day looking at a vehicle and they refused to come down…read moreone cent! Maybe cause I paid $100 non refundable deposit before getting our loan approved to prevent them from selling it. Oh yeah they want $2k over KBB! Shady as hell! I have never done a review on any other business in my whole life. But this place was horrible.

Very not professional. Seems like it's more of a scam than anything else. They lease to own the car…read moreto you if you miss even one payment without saying anything they tow your car after you talk to them leaving you stranded. Costing you another $200+ In tow fees. Not very friendly seems like the tow driver is high on some kind of drugs. Definitely not a place to go. Spend your money elsewhere.

This is THE WORST dealership I have ever been to! I WILL NEVER buy a vehicle from these people…read more They sell junk! They were rude, and wanted to get me into a piece of junk with 250k miles. Told me it ran great, but it clearly did not! I have heard of several other who have bought vehicle from them and they have broke down with 3 weeks. DO NOT BUY A VEHICLE FROM THEM. They do not know what customer service is. I would of given the NEGATIVE stars if I could. These people need to be turned into the BBB.

Wow! Amy Thiel of Helena Toyota is AMAZING! My husband and I were traveling from Banff, Canada to…read moreHelena and had a leak in one of our tires. We called ahead to see if the dealership could fit us into their schedule. Amy assured us they would work us in. On our way there, our 20,000 mile service reminder rolled up on the screen. When we arrived, we were greeted by other staff immediately because Amy was with another customer. Our Grand Highlander was taken into the shop immediately. While we waited they not only removed a nail and fixed the tire leak, they completed our 20K maintenance! We were speechless! I don't think we were even there for an hour. Kudos to Amy and her amazing team! We have never experienced the kind of consistent service with vehicle ownership as we have since purchasing our first Toyota in 2020. It was a no brainer to buy a second Toyota last year when our SUV was totaled. We are forever loyal Toyota customers from here on out. Toyota of Helena embodies true customer service which is challenging to find these days.

I worked with Dakota. He was very professional and the best salesman I have ever dealt with. The…read moreexperience I got working with him alone will have me comin back in the future. He was a down to earth, relaxed, and a non pushy salesman. By far the best salesman I have ever dealt with, keep it up!

This guy's nothing but a sleezy used car salesman. All he does is online searches using the car…read moresearch websites you can use and then tries to get you to buy the car for thousands of dollars more than the actual dealership is selling it for. The other problem is that he tries pushing vehicles on you that aren't what you're looking for. He tried pushing his kids truck on me and I was looking for a specific SUV??? The final straw was quoting me a price on a vehicle that was thousands more that the online price at the actual dealership where I had already seen it on my own. Stay clear

I HIGHLY RECOMMEND The Dealership Alternative!…read more It's NOT FUN looking for a used car. I've experienced high pressure salesmen all over town; salesmen not listening to what I want, but rather, trying to convince me to buy something they want to sell. Many dealerships are not forthcoming about prices and play a sort of "game" where they try to wear you down so you spend as much money as possible. I just bought a car through The Dealership Alternative and had the best used car buying experience EVER! I worked with Jennipher and she was great to work with. She listened to me, worked within my budget, and found a better vehicle than I ever thought I could afford.

I would give no stars if possible do not go here my husband bought a car from here was told there…read morewasnt anything wrong with the vehicle besides a coolant leak but it was fixed prior to purchase not long after we left it was showing low pressure for one tire when we took it in they had told us it looked like it was driven on for awhile well it was flat and it was very unsafe to drive on as we told them at the dealership we were going over 100 miles to get back home we ended up spending over 300$ just on tire to get back home to notice a leak of coolant coming out we then took olit in to be looked at and was told it would cost over 1000$ to fix the problem I mean if we were able to buy something more expensive we would have but with my husband only on disability and me not being able to work to take care of him and our young son we needed something reliable to be able to get to his Drs appointment and to get around town and all this was explained to them as he was purchasing it we told them what we had to spend and we're reassured that it was a good vehicle over and over so fast forward to today my husband went to the dealership to confront them about the multiple problems that the car has and they pretty much said they didn't care that as is means as is when we were informed that all the issues that the car had were already taken care of and fixed before the purchase so they just took advantage of a disabled person and want it all written off like it was my husband's fault for not knowing they were lying and on they way home the car broke down all the coolent ran out of it and would not start smoke was coming out of the tail pipe looking and smelling like it was on fire so now we have no car no way to get around and still they do not want to own up to what they did but oh well right you got your quick buck but at what price they should be ashamed of themselves for taking advantage of ppl just trying to get by with what they have So they told us lemon laws don't apply for used cars but this is what I found... Standard used car lemon laws do not usually apply, but you have strong legal protections. Because the dealer explicitly lied or misrepresented that problems were fixed before purchase, you are legally protected under fraud and deceptive trade practices laws, rather than standard lemon laws. Hmmm wonder who's right

From the owner: Buy Sell Trade Used Cars Truck’s and SUV’s and other toy’s.read more

Well, Lithia has done it again! After so many vehicles purchases there I keep coming back to where…read moreI'm taken care of. Sam is back too! And Zach helped Sam do everything right and deliver the perfect new truck. I needed to replace my truck again for a stronger one because I got a heavier trailer, and at first I thought I was going to get a slightly used diesel Ram 2500 because I needed more towing capacity, but after looking at everything, I decided on a dodge ram Laramie 3500. 23,000lb towing capacity and 4100lb payload capacity means I'm not going to have problems towing my new toy hauler! But that's just half the story. The other half is the level of service at Lithia from Sam and Zach and is unparalleled. Not only did they see to all the details I needed with my battery cable installation, but they personally drove my truck back and forth to auto trim design TWICE to get it outfitted with the extras while I was waiting for the sensors for the bumper install, and then they delivered it 15 miles out to my house when it was finally done. I highly recommend Lithia dodge of Helena. Ask for Sam or Zach and they will take care of you!

I worked with the salesman Wyatt. He was very personable and easy to work with. He worked hard to…read moreget me the vehicle I was interested in at a price both the dealership and I were happy with.

Changed to Kenny Simpson Nissan Do not fall for the lifetime…read morewarranty unless you have someone else do the maintenance.. They are sneaky and will most likely cause you to invalidate your warranty!!

Here's my process: Call 10+ dealers, get numbers on the vehicle they had I wanted, and my trade…read morein, compare those numbers, then reach out to the dealer that was my favorite vehicle, tell them what they have to match to earn your business. If they don't don't sweat it. Next reach out to the dealer you like the most and tell them the numbers they have to match to earn your business. Lastly, take into consideration, you're giving $1,000's of dollars to a company, a corporation, a dealership, and 2-5 employees at that dealership. I'd prefer to give my hard earned money to the location I like the people at the most. I didn't luck out here! I set myself up to get a great deal on my number 1 vehicle of choice from the dealership I preferred to buy from. I gave them my word on what it would take to earn my business, and they did exactly that! The salesman, Chris Partin, knew his stuff about the product he sold me, he was willing to meet me when best for my schedule, and was willing to text me, instead of call or email me. He didn't have to pressure me because I was upfront with him with what he needed to do to earn my business. It was my responsibility to earn my very best deal, I did that, Chris Partin at Robert Allen Nissan took it one step further than any other salesman I've met and asked the questions to find out what I needed to make this the easiest purchase I've ever had. Chris Partin is a guy who is willing to do what it takes to make you happy.

Best vehicle buying experience I have had. Wyatt, Ryan, Chris and Tyler and the whole team were…read moregreat to work with and super helpful. Will definitely go to them for future purchases.

On Tuesday June 30, 2026 we went to Lithia Chevy GMC in Helena. We test drove three vehicles. We…read morefirst drove a Ford F150. The salesman went to retrieve the vehicle, which took an amount of time far above normal, 10-15 minutes, but we didn't think anything of it. He returned with the vehicle running, we drove the vehicle and returned to the dealership lot. (Mistake number one, we didn't turn off the truck and start it again during the test drive) After driving the two other trucks we chose make an offer on the Ford F150. Upon purchasing the vehicle my wife drove our car home and I went out to leave in the F150. It wouldn't start right away. I figured I was doing something wrong because I wasn't familiar with the vehicle. After taking the key out and putting it back in four to five times, switching the orientation of the key, trying both foot on gas or break, it finally started. (Mistake number two, I should have gone back into the dealership when the truck didn't start, but I thought it was just me not familiar with the vehicle). I drove the truck directly home Tuesday evening. When I went to use the truck on Thursday July 2nd, it wouldn't start. I tried replacing the battery in the key FOB with a new battery. It still wouldn't start, but eventually it did after a dozen attempts. After work on Thursday I drove back to Lithia Chevy and talked to the salesman. He tried to start the car and could not, but he offered no resolution I then drove to Helena Ford to see if they had any issues like this with an F150. I showed them that I can start the car remotely with my phone 100% of the time, so the issue has nothing to do with a bad battery or starter in the F150. They didn't take it in to the shop to inspect it, but they suspect it is a faulty immobilizer. While I can start the truck from my phone, the minute I put in the key to allow it to drive, it shuts off. Since this issue existed in the vehicle before it was sold to me, as evidence by the salesperson having trouble retrieving the vehicle, and my inability to start it in their lot after purchase, it is my belief they knew about the issue and sold it to me anyway. Friday morning July 3rd after a number of tries I got it started and drove back to Lithia to speak to a manager. I explained the issue and how I was sold a vehicle that won't reliably start, they claimed they knew nothing about it and were not going were not going to fix the vehicle or help me in any way. This isn't just about a vehicle not starting 80% of the time, it's a liability should it not start in an emergency. So, fair warning, Lithia will sell you a vehicle that has a defect at the time of sale, but will not stand behind their product. Formal complaints already filed with the Montana Office of Consumer Protection and with the Montana Motor Vehicle Division.

If I could give negative stars I would. I will blast these guys any chance I get! Sold us a faulty…read moretruck that blew up within two weeks of driving it. Took it to their mechanic and he blamed the blown engine on us! Still has issues we've had it since November of 24. They aren't willing to help you they're nothing but a huge scam of a business. They're a consignment business and clearly don't check the vehicle for complications, or they patch it up with JB weld...literally! Don't care to make anything right...they just want money in their pocket at the end of the day. Greedy, greedy business and I hope no one decides to work with them. Hopefully they go out of business so they can stop scamming people!!

I'd give them zero stars if I could. Bought a truck. Nothing but issues and then told not even…read morethe original engine. They tell you they'll call you back, they don't. They'll tell you your vehicle is in the shop, but won't tell you where. Bought my vehicle a few months ago. Drove it a total of 2 weeks and they've had it since.

I took my 2024 mustang GT in for its second oil change and they only put in 5.5 quarts of oil in it…read morewhen it takes 10 quarts of oil ! I have drove it over 2100 miles with not knowing that they only put 42% of oil back into it. There was metal in the old oil and in the oil filter ! They said just go watch it from now on !

We've bought a F150 from the Helena Ford dealership, there was some recalls on some of the parts…read moreso we took it in and of course it took a couple of days for them to fix it, we went to pick it up and parts went flying everywhere when we were leaving, so we stopped and went back to them and couldn't get a mechanic to look at it, we tried to talk to the manager and he "wasn't there " we called them for 2 weeks and no one could or would help us. This is the worst dealership I've ever dealt with. If you want to do business with Ford trust me Go to Bozeman!