So, I've had the distinct pleasure of working with Jodie, the proprietor/owner of East Millcreek…read moreEyewear for a long time now. I'm guessing well over ten (10) years, but she may know more accurately how long it's been. She is one of the very few folks that carry the line of product I really like. They are Kawasaki's with cable temples. At 65, I'm a super active guy, and the cable temples keep them from moving on/off my face when I am active. I am also EXTREMELY demanding and an ADHD perfectionist. Did not bother Jodie one bit; she was super confident in her ability to excel; especially with me being a remote customer out of the DFW area some 1,228 miles east of her office. I have travelled out to Utah on occasion, but never been able to stop by and meet her in person to thank her for her kindness & courtesy. By now, I've received about a dozen pairs of glasses from her with absolutely ZERO (0) issues. Does not seem like much, but the investment over the years has likely been north of $9K. Not cheap, but great value in my opinion. Quality is not a budget item. Plus, these always look like jewelry. They are just gorgeous. Can't thank Jodie enough. One day, I will stop by and surprise her... She is all about the efficient delivery of GREAT service to the customer. Feels more like a close friendship more so than a 'business transaction. Pro tip: If you stop by her East Millcreek location, head down to Provo and try out the Black Sheep Cafe. Stellar. If you are visiting from out of state, go visit the "Mighty Five". (I call it the Almighty Five, cause it's more like a religious experience in nature). Visiting Page AZ, the Slot Canyons and Horseshoe Bend, and Moab, lots of great parks out that way, both state & national. Will blow you away! If you like Bourbon, there is High West in Park City; they have a great restaurant. Enjoy! Thank you Jodie-

I live in Florida and needed a bridge replacement for a pair of Kawasaki glasses. East Millcreek…read moreEyewear is the very responsive store behind the kazuokawasaki.com domain. And the delightful Jodie did everything I could ask for to repair and rapidly return my glasses to me in what felt like no time. She even sped up her response to get the glasses fixed before a long 3-day weekend, which would have delayed getting to them even further. So, I'm very impressed with Jodie and her team. And she even went above and beyond to tighten up the hinges and replace my old temple tips with new ones, so the glasses came back looking like new, in a new case and cleaning cloth. In short, though I was 2,000 miles away, I felt like a first-class customer and highly recommend them.

Called for a same day appointment for eye pain and the sensation that something was in my eye. They…read morefit me in and even worked with my work schedule so I had to miss less work today. Got me in shortly after my arrival, quick visit and excited for some relief!

Amazing place! Great selection. Super helpful staff. Ordered my first progressive lenses, which…read morewere amazing with virtually no adjustment. Should have done it sooner. Definitely worth the visit.

It is not surprise that Dr. Smith has 5 star reviews! I had an emergency eye issue on Monday. I…read morecalled in and the kind lady who answered my call and schedule me for a 2:00 p.m. appointment with Dr. Stacy Smith. I was treated so well by the Staff, Front Desk employees and the Nurse who checked me in and then Dr. Smith, who was beyond wonderful! Dr. Smith checked my eye and figured out what was wrong with my eye and took great care of me. I am beyond happy with their service. I highly recommend going to see Dr. Smith! Thank you!!!

Great staff. Dr. Smith is very competent, caring, and genuinely interested in your optical health!read more

No matter what care I received was excellent! Care quality was excellent Bogus always made sure!!…read more My family got to know each other and when we arrived at our appointment he talked to us for a few minutes he was awsome he will be missed I also would like to inform Bogus my Beloved husband passed away a few years ago and he admire you for helping him with his eyes Than you and again Thank you for all you did for the Dalling Family!!!!! John, Jeremy, and Sue Dalling

I recommend Dr. Bogus as an Optometrist, but strongly discourage you from purchasing glasses from…read morehis office. They did NOT stand behind their product and did NOTHING to help me with frames that broke beyond repair after less than nine-months of occasional use. I saw Dr. Bogus for my exam the first time I had vision insurance. I found him engaging and knowledgeable. I decided to get my glass at his office because I wanted to support this local business, even though after insurance I would have out-of-pocket costs. His son Cris Bogus sells the eyewear and helped me select frames made by Dragon (part of Marchon Eyewear). The frames/lenses came to a total of $658 (my portion was $220). This was on 1/30/2021, but due prescription errors they had to be re-filled, adjusted twice, and added time for mail delivery and Covid complications, I was not able to wear the glasses until 3/29/2021. Even though I did not wear these fames daily, in early January 2022, they started disintegrating at the hinge connections and breaking (see photos). Due to a Covid quarantine and 2 failed attempts to catch Cris in the office, I was not able to show Cris the broken frames until 3/6/2022. As Cris excused himself to pull my file, a women came into the office to select eyeglasses. Cris promptly emerged from the back, passing by me, to help this woman select glasses. After a few minutes, the receptionist emerged with my file and bluntly told me the frames were out of warranty and that I would have to order new frames for $200. I left the office disgusted. I later realized that the promise of a commission was more appealing to Cris than helping me with my broken frames. I contacted Dragon' Eyewear who directed to submit an email claim to Marchon. Janice Berlingeri, a customer service agent responded to inform me that she consulted with Cris, that the frames were past a one-year warranty, and that Marchon would do nothing. I replied to Ms. Berlingeri for specifics on the warranty and questions on how I would have been notified of the frame's warranty - she did not respond to any of my emails. I understand a year had passed since I "purchased" the frames on 1/30/2021. However, I did not have use of the glasses until 3/29/2021. A product warranty is designed to gauge the minimum use one should have from a product. I wore these frames occasionally for less than 9 months before they broke. I implored Marchon and Cris to reconsider based on the above and the Covid complications with no success. It would have been a simple thing for Marchon to stand behind its product, but its agent would not even respond to my emails requesting additional information. Most infuriating for me is that Dr. Bogus' office did nothing to help resolve the situation. My insurance and I paid Dr. Bogus' office over $650 (over $220 from my own pocket) for a product now worthless after just 9 months of periodic use. One of the reasons to choose local businesses is to get more dedicated and personalized service. Cris could not even take the time to tell me personally that he was not going to help me with my broken frames instead sending the receptionist to tell me. Likewise, not one of these 3 entities -- Cris, Dragon or Marchon -- was willing to do anything to help their customer. They could have offered a reduced price on replacement frames or a credit for a future purchase . . . something . . . anything! Cris could have asked Marchon or his distributor to provide free or discounted replacement frames. Instead, all three companies, chose to hide behind a warranty that was NOT brought to my attention at any point while purchasing the frames. I expected so much more when making the decision to support this local business. I can understand that perhaps Dr. Bogus' office could not absorb the cost to give me replacement frames. But, I do not understand why Cris and Dr. Bogus' office were not willing to at least try to find a resolution for a client who trusted them and spent a significant amount of money at their business for a product now worthless. Lesson learned! Lesson learned!

I love Wasatch vision clinic!! I've had contacts for 20 years and need to go in for a yearly check…read moreup and to order more. My eyes haven't really been changing much as an adult, so I value an eye doctor where I can check my prescription and get in and out quickly. I appreciate here that they do exactly that. They make sure you have everything you need but aren't just trying to upsell you on everything. Dr. Bateman is awesome and really seems to care about getting his patients taken care of. I would highly recommend this eye doctor as a no nonsense option to get you the prescription and glasses/contacts you need.

The staff honestly could not be more rude and off putting. You walk in and no one acknowledges you…read moreexist, and then they are seemingly exhausted by the fact that you just... need glasses? They act so tired all the time for no reason, and treat you like the biggest nuisance. Abysmal vibes, do not recommend at all.

Highly recommend Vis for your eye care needs. The office space is beautiful and they have the…read morecutest frames to choose from. The customer service was incredible and the experience felt very tailored to us. I brought my daughter in for an eye exam and the doctor couldn't have been any kinder to her. He made her feel comfortable when she was originally hesitant to go. 10/10 experience!

My husband has been coming here for a few years. I dislike buying glasses, I don't enjoy the…read moreprocess or really anything about it. I never have. I'm nearly never happy with glasses. I prefer contacts right now. However, I picked up two pairs of glasses today and I couldn't be happier. I love the style and fit of them. My entire eye exam experience was fantastic. Dr. Lundquist and team are fantastic. I highly recommend their services. I'll be buying my glasses from here and having my exams here from now on.

Dr. Scott Craig is an absolute gem! I visited him seeking a referral for an ophthalmologist due to…read moreeye pain. I had a suspicion of an ulcer or scratch, so I was prepared for a thorough examination. Dr. Craig took the time to listen attentively to my concerns and emotions, providing me with reassurance that everything would be alright. After examining my eyes, he recommended an eye exam, which I initially dismissed since I had one just five months prior. However, it turned out that my vision had significantly changed, and I was straining my eyes. During the process, my eyes became extremely dry. Dr. Craig offered me an easy-to-follow regimen to alleviate the dryness, and I am eternally grateful for his compassionate approach and the positive impact he had on my well-being. He is an exceptional doctor!

The staff is amazing and always helpful!! Beth helped me out today and went above and beyond…read morehelping me with a challenge I was facing. I also witnessed her supporting several other elderly customers with grace and empathy. I will continue to refer others here!

Dr Nakasuka is a brilliant surgeon and thanks to his skills I am able to keep my left eye! Thank…read moreyou Doctor!

Shocked to see such poor reviews here. Dr. Mark McKay was my eye doctor and he was the best I have…read moreever seen in terms of attentiveness and demeanor. I recommend him to anyone wanting to see a real pro for eye care.

This optical center is located inside the Murray Costco, on the right hand side when you enter the…read morewarehouse. Been there before for eyeglasses and contact lenses. It's $65 for eyeglass exam and $90 for contract lenses which I feel is very reasonable. I would recommend making an appointment with the optometrist before hand so you do t have to wait in line. Today I saw Dr. Nathan Green & he was wonderful! Took time and did thorough checkup. Gave me sample plain lenses to wear for the full day so I can let them know if I feel comfortable with them or not, and then we will place the order. The doctor and the receptionist were super nice & friendly. Highly recommend them.

I spent several hours yesterday at this location being helped. The optical staff were phenomenal…read more (I asked 3 of them for feedback on glasses they liked for me.) The manager was extraordinarily patient and knowledgeable. I tried on so many glasses and was grateful for their opinions and patience. What topped the cake was dealing with my insurance. I rarely use my optical insurance and the manager spent so much time helping me even though it was so busy. She was never snappy or impatient, and I appreciated her expertise. I'm really excited for my new glasses too and love my frames.

I was in the market for some fun glasses-not the boring stuff you'd find at a stuffy eye doctor's…read moreoffice, but something with a little pizazz. Warby Parker came to mind and I happily went in to browse. Sure enough, they had plenty of options to brighten my wardrobe. The folks who work here are friendly and helpful. They quickly located what I was looking for and gave me some options on lens types. Great selection, good prices and terrific service!

I was searching for a place to take my insurance, and this one caught my attention. I really like…read morehow friendly and helpful the staff is. I liked how convenient it is to make an appointment, so sometimes it can be available on the same day.