Quick update. Things got smoothed over. About a week later, Dylan came out and did our 2yr maintenance. Very grateful. Big Mahalo ‼

Do not recommend at this time. Buyer beware... Have an issue with the wifi on my Generac whole home generator. spoke to a company representative at the Missoula Costco about the issue. He asked to see my phone and brought up the Mobile Link App to see the Generator, said that I had 10 yr warranty on parts labor and travel so I could scglhedule a service that would be covered under warranty. He also stated that there were two known issues with generac on wifi connections, one being faulty wifi card and the other was fixed with a firmware update. when the service tech arrived he was unable to connect to my wifi. the card would not even try. He unplugged the card waiting 5 min then plugged it back in, in other words did a hard reset. then the card attempted and after two attempts connected to the internet. when the tech connected Mobile Link and explained this and requested a warranty replacement, Generac denied to cover the card saying it connected its not bad. I was told to contact Mobile link as a customer and the representative I spoke to had an issue with having to reboot the card and said she could mail me out a new card, but she could not override the previous persons decision to not warranty the card so I would have to install it myself or pay to have it installed. the next day I recieved a bill from Rocky Mountain Power Systems for $509.00, for a service call that they said would be covered under my warranty. they didn't say might be covered, they said would be covered. that is bad business ethics and they take advantage of their customers. I wish I could leave a better review, but at the present time I cannot. I called the office and voiced my concerns and was told they would past my concern to the appropriate people, someone will be getting back to you. No one has gotten back to me and nothing has been corrected, they do still send me a bill. read more

Needed a home generator for our residence. From the moment I contacted Rocky Mountain Power Systems, I realized I had chosen the right company do install our generator. Every employee that I dealt with in person, on line, and on the phone were professional, courteous, and knowledgeable. We are very happy with our generator, and I highly recommend using Rocky Mountain Power Systems if you are in the market for a home generator. read more