Everything! I was a new customer. They got me in the day I had called with an issue. It was…read morefixed by the end of the day. They were honest! They could have told me I needed a "new headlight fluid regulator," but instead were honest, took care of the problem, and I was given a very reasonable bill. They're very friendly as well. I will be going here again.

We came up to our cabin and as soon as we got here my brakes started grinding now this was a Friday…read morebefore a holiday weekend. I called everyone to see if they had time in their schedule and no luck I did leave a phone message for Carlsons and later that afternoon they called me and if I had time they could look and repair it that day. I dropped the car off at 3:15 and by 5:00 it was repaired full brake job and very reasonably priced, not to mention they were the nicest people to deal with

This place went above and beyond!! I brought my vehicle to another shop in town and paid MORE for…read morethem to tell me nothing is really wrong, maybe bring my vehicle to a Mitsubishi dealer for more accurate diagnosis. Darrell's however gave me a complete and detailed list of what was wrong. The owner was SUPER helpful dealing with my insurance company! Just a really nice, genuine person! I can't recommend this place enough:) Very impressed!

We were traveling from lower Michigan across upper Michigan when we started having transmission…read moreproblems in our '95 35ft Class A motor-home on our way to Mount Rushmore. We pulled in on Aug 13th PM for trouble shooting and Jon gave us the grave news and I, being an auto tech knew we had gotten to the right people just in time. We limped back to a local KOA for the weekend while Jon and Rose searched for a re-manufactured transmission. "Nothin' local" We decided to hang out at a great KOA for weekend and Darrell & Bonnie fresh back from two weeks vacation started on rebuild after Jon with SOME help from me removed unit from RV. Here we set with electricity and water from these great folks. They even feed the four of us with their garage crew along with Mike, James and 3 dogs and the Carquest Rep on Thursday 20th. I knew last week it wasn't going to be a fast job! We ARE enjoying the weather ,4 1/2 " rain, town transit and good people here in Hayward, Wisconsin....Really!!!!! Thanks, Glenn, Pat, Bubba, cousin Tim and wife Marlene.

Your concern or call never goes unanswered. Very thorough and efficient and there help and modify…read morethe schedule in emergency situations.

I have a 15 Tundra with oversized Fuel wheels and AT tires and I developed a bad wobble at 70 mph…read moreand the backseat would shake violently. My wife said she's not riding with me anymore so I needed it fixed. Cooper at Hanson's to the rescue! He checked everything from the drive shaft to the suspension and determined that the wheels were just badly out of balance. He did it all in a little over an hour and explained everything to me when I picked it up. The best part? It was like $50.00 out the door! I couldn't be happier. If you need anything in Hayward visit Hanson's and ask you Cooper. He's awesome!

I took my boat trailer to this business to have the fender bracket, which was bent after a run in…read morewith a tree, repaired. As my family was renting a cabin and the repair needed to be done in a timely manner, I was pleased that North Shore was so accommodating. The repair was done well, within a short time frame at a reasonable price.

Owner Justin was able to get my car diagnosed within a hour and fixed it that very same day, very…read morereasonable priced and very thankful to him and his workers. I didn't have an appointment but he was able to get me in right away. So grateful for him.

Something replaced or repaired on my car, and I did not have an appointment. They got me in right…read moreaway and fixed the problem in less than 30 minutes. Granted it was not a very big problem, but it was the middle of winter and I couldn't have done it myself. So I appreciate that kind of service. Plus, they were nice.

Jim, the mechanic at The Village Smith has become our go to mechanic in Hayward. I met Jim when my…read moreserpentine belt broke years ago. Randy, A1 Towing, towed me over to The Village Smith . Jim seen that i had a bent pulley that caused belts to keep wearing down fast. He was able to fix it for me. The car I had back then was 20+ years old. When Jim did the work on it I never had to come back for additional repairs like other places I had gone to. Jim was very understanding to my financial situation at the time and was able to work with me so that he still made money and I wasn't bankrupt. Jim cares about the people. I highly recommend Jim at The Village Smith. I think that you will be surprised at the great service you'll receive.

Thank you so much, Cody. Took my vespa here in October usually shops don't even take 2 wheelers at…read morethis time because it's four wheeler and snowmobile time to fix your toys. vespas are not easy to work on, but he did it with ease and I really appreciate that they are here in this area. I will go there again and again. Thanks so much!

Recently moved to NW Wisconsin and thought I would have to trailer my 85 K100RS to Minneapolis for…read moreservice but then discovered Rick and R3 Racing. Rick took care of my problems in a timely manner and even picked up the bike due to snow and ice covered roads. Always very courteous.

roadrunner stopped to help us when we were broken down on the side of the road and offered us tools…read moreand a jump. it didn't work unfortunately but I really appreciate it!

Called them from Gordon by the fire department, on a HOLIDAY WEEKEND. They had one vehicle ahead of…read moreus, and got to us when they could. When they got there, they made the job look like child's play they were so efficient. Top notch service!​

I tried for several years as I heard great things from others and was always surprised how…read moreunprofessional the experience was: damage to the boat, and then damage to the brand new motor purchased and installed by them, not proper winterization - just always something and I am finally done and moving on.

BEWARE!! They put the wrong part on my boat and wanted me to pay for it along with labor to…read moreinstall and remove! It was a simple exhaust bellows, a 5 minute job. Finally, the owner begrudgingly told an employee to remove it. What I didn't know, until launching the boat was that they purposely reversed the battery terminals so the boat wouldn't start! I know it was purposely because the boat ran fine (but loud) that morning when I took it out of the lake to go back to John's. Terrible business!! Side note: I went back to get my old exhaust bellows back. Owner immediately said they threw it away & dumpster was picked up. But the woman in the office found it within seconds "here it is!". Was he planning to sell it to another unsuspecting customer? We'll never know. NOW YOU'VE BEEN WARNED