I did a Google Search for fresh flower deliveries in Canada and Arbutus Florist is one business…read morethat appeared. I clicked on their website and loved the web layout and design and immediately started clicking and scrolling on every page. I've ordered twice from this business now. The first time, I forgot to ask for a photo of the flowers - but when my boss received them and showed me a photo - I was impressed and so happy that this was the Designer's Choice bouquet that was delivered to her for her birthday. Today, I placed another order for a Designer's Choice Bouquet. I'm really excited to see what it will look like - but I'm certain my friend will love it! I follow Arbutus Florist on Instagram too and I really wish there was something like this in La. I would love to take a class and make a custom bouquet of flowers myself - next time I am in Canada, I'm definitely going to sign up for a class myself. Thank you and your team for the best service and communications through email and phone. I appreciate your hard work and love the talent and creativity that shines through in the bouquets of flowers!

Good communication with office staff. Although driver didn't text me per request after making…read moredelivery.

I am now finding out that the shrivelling plant I bought from this place were unrooted cuttings…read moresold as a full-price plant. These cuttings are always falling out of the soil because they're not even planted properly. When you buy something labelled as a "plant" that means it supposed to have roots! Reputable plant sellers will properly tell you, and put a disclaimer if something is unrooted, not fully-rooted, or rooted, and then price accordingly. And yep, shady racist behaviour. Not to mention the holier than thou attitude when you walk in. Unless you're a cool hip local friend of theirs, prepare to be ignored or scoffed at! Do yourself a favour and visit Cream Mint Florist or Trendybucks on Main instead

Whether you are an expert or a newbie with plants this is the place for you. A beautifully laid…read moreout, we'll stocked and lovingly cared for selecting of plants and hand made pots await you. Every plant looks healthy and happy, ready to take home with you. Such a wide selection to choose from. Potted plants, wall plants, air plants, dried flowers, fresh cut flowers and giant tropical leaves are among what you will find at bloomroom. Not only can you take home a new family member but the amazing owners will pot or repot any plant for you. I myself collect plants as I travel and don't have the space or products to properly repot them at home so I take them here. There are many beautiful pots to choose (some locally made) and they make sure my new friends are happy and healthy. One of my plants had mites and they treated it and showed me how to care for it to make sure they stayed healthy. Don't be afraid to ask them anything about plants and plant care, they know (seemingly) everything and have been very helpful in my plant lady journey! Give them a visit, even if it's just to look. It's basically an art gallary of plants. Oh and visit the gluten free epicurean next door because YUM!

I have had three deliveries of flowers for friends birthdays and a house warming gift. I also have…read morepurchased plants and special items for myself. There is more than flowers and plants at Queen Bee Flower Shop. For the deliveries, the flowers are delivered on time. I was worried about the last delivery because of the protests in Vancouver, but Queen Bee Flower Shop delivered on time. It was easy to place this order over the phone. I have been going to Queen Bee Flower Shop since Queen Bee Flower Shop was on Broadway and Burrard when they moved to Granville Street, I was happy to find Queen Bee Flower Shop again. The service is polite and friendly every time. Go to Queen Bee Flower Shop to delight all your senses.

Great little store. Every time I walk in there, they have exactly what I'm looking for. Always…read moregreeted with warm and friendly smiles. It always makes my day. the level of professionalism and knowledge is top notch. the fresh flowers and plants I have purchased over the years have never disappointed . I recommend going to Queen bee for all your floral needs. and not to mention, it's like walking into paradise, smells and visual appearance I strongly recommend going and visiting for all your floral needs

Don't trust this place for delivery of flowers, at least if you want them to arrive and you want…read morethe recipient to know you sent them. Blumen delivered flowers today, apparently for me. When I wasn't home, they dumped them in front of the gate to my development for anyone to walk off with. They didn't include a card or address, other than a small card promoting their business. A neighbour saw them, brought them in, and had to call Blumen to ask which house they were for. I still have no idea who sent them, though, so I can't thank them for the gift. Pretty incredible that a florist can't be bothered to include a card with the flowers, or even to put an address on them if they're going to leave them out in public rather than delivering them.

I'm so glad I found this place on Yelp when buying flowers for my friends recent promotion! Blumen…read moreblew my expectations out of the water. Not only did they provide excellent communication, the quality and creativity of the delivery to my friend was outstanding. I live in the US and finding the right places to deliver to my friends up north has always been a challenge. I'm so glad I have my new GO TO with Blumen!

I love this shop. It has wonderfully curated bouquets of flowers, choices of cacti either potted in…read morea nice selection of containers or imported. There are other small plants and you can ask for flower arrangements to be made. Also, it smells lovely in the shop. On one side of the shop, customers can also buy cards, candles, fragrances, wrapping paper, etc. The service is great. I had someone helping me immediately and received advice on how to care for the flowers. A limited number of people are allowed in the shop at once, and it supplies masks as well as hand sanitizer during Covid times. I recommend stopping in this shop if you want a nice selection of flowers or are looks for quant little gifts.

Used flower factory for our wedding. Horrible communication and service. Would not recommend.read more

Reliable service and good selection of options for bouquets. Very good value overall.read more

Based in Los Angeles, we used Yelp to look for a local Vancouver florist who would be able to send…read moresame day florals to a birthday girl. Loved the arrangements on their website and decided to order one of their bouquets. So happy they were able to customize our requested color scheme and send it over ( even though it was past the cut-off time for same day delivery ). The recipient was very pleased and sent us this picture. Thank you again!!!

Daniel at Maple Florist in Coquitlam was very helpful and accommodating. I had questions and a…read morespecial request on a certain funeral flower arrangement. I didn't hesitate to complete my order and pay soon after. Unfortunately, I found out late that the bereaved family didn't want flowers. I cancelled my order and was refunded the same day. That's excellent customer service! Will definitely go Maple Florist for my next flower needs.

POOR, poor customer service. The girl behind the counter seemed a bit lost and the fellow in the…read moreback was just rude. I went in to get birthday flowers yesterday. Even though some of the pre-made arrangements they had were nice, when I asked to buy more flowers and add them in to make a larger bouquet I was told by the fellow "No". He then told I could buy the bouquet and then add them myself. Not the best way to encourage repeat business or any loyalty. Prices are average, they had lower priced signs on the buckets and higher priced tags on the arrangements. Nothing special here folks, SKIP IT! **Follow up note - Most of the flowers died a day later**

I contacted them to organize florals for my wedding a little over a month before the wedding date…read more The staff were incredibly accommodating, communicative, and the flowers were gorgeous. They even accommodated the early start time of my wedding, and made sure that my brother could pick up the flowers very early day of.

Considering how many other positive reviews there are I am sincerely hoping that my experience was…read morejust due to a bad day or something. This was my first time in the store since it changed owners from The Flower Box to Studio Full Bloom. I was excited because the atmosphere is still lovely and welcoming. While I was picking out my stems someone popped their head in to ask if there were any wreaths that were more fresh. The workers replied that all they had was out there. Then the person said that the wreaths were really dry and the response they received was that this is a natural thing with live wreaths. Here I want to point something out that we can all apply to our daily lives. In this case in retail... When someone draws your attention to something that isn't right there are a few simple steps that can go a long way to making it better. Firstly thank the person for drawing your attention to it. Perhaps explain why that may have happened. Definitely ensure them that this won't happen again and remedy the situation immediately. I just assumed the client was a picky pain in the ass but decided to go look for myself because I am super snoopy. The wreaths looked like they should be looking mid-late January. Not only were they dry but they were browning. The client told me they were over $100. I was surprised because these hadn't been lush lovelies but more along the line of Charlie Brown xmas style. Figuring that sucks for them I went back in to buy my stems... not even thinking that if those were $100... I picked out 4 stems. One snapdragon, one mini chrysanthemum, a damaged hypericum and anotherthat I don't know the name of but it wasn't one of the swooshy expensive ones (I am very familiar with which ones those are from when I just HAD to have them!). One of the stems had damage on it, which I assumed they would just throw in or at very least remove the damage... this didn't happen. The person wrapped them and they were over $30. I guess I just got used to my other florists who always offer to fill something like that out with some greenery or somesuch thing. This didn't happen either. What I walked away with were 4 stems of grocery store quality charged at Thomas Hobbs prices. I'll post a pic of the stems I bought and what I could have gotten at my grocery store for a similar price. Don't get me wrong... I am willing to pay more for merch from a florist than from a grocery store... I just expect more from the florist for that increased price whether it be in quality, quantity or service. Edit in response to Chelsea... The reason I re-posted is because I thought there was some sort of glitch as my previous posting didn't show up. I am sincerely sorry if you felt in any way that there was a threat in it or that the purpose of my review was to attack in any way. I simply was sharing what my experience was so others could decide where they want to take their business. Your response to me, however, is similar to your response to the person looking for the wreath. Instead of asking how to make things better you have decided to accuse me of threatening your business, misunderstanding dialogue that happened right in front of me or maliciously misrepresenting the facts. It was my intention to go to your store in the next few weeks and either remove this review or adjust it depending on my experience as I am the first to admit that we all have bad days. Between your response and you saying I am now unwelcome in your store I'm afraid you have convinced me that this wasn't a bad day at all and this is simply how you roll. Instead of understanding that I was trying to be helpful and explain what I expect in customer service you have decided to accuse me of telling you what to do? Wow. I have moved from unsure to actively encouraging people to shop elsewhere.