Where to begin. This place is dirty, outdated and the cabins looked WAY better online. There were…read morecobwebs everywhere. The shower leaked all over the floor and no one would come out to fix it. The toilet seat completely fell off the toilet. The upstairs loft has two beds that are about 3 feet off the ground and unsuitable for children to sleep in. The cabin smelled musty and the furniture was just gross. Please find another place to stay!!!!

Rented the Cherokee Ridge for my parents anniversary and the jetted tub in the living room is beat…read moreto hell doesn't work nor did the dishwasher. ​​The captain looks very dated the stove is scary old and they told me the beds were very uncomfortable

What a pleasant experience! We were visiting with family and decided to do an afternoon on the…read morelake. We called and made reservations in advance for a pontoon boat rental. The staff were friendly and helpful. We were very happy that our small dog was allowed to join us. The staff shared with us that they allow dogs on tritoons, canoes, some stand-up paddleboards, the fishing boat, and select pontoons. Arrangements should be made in advance, especially pontoon rentals, so plan accordingly. The day came, and we checked in for our reservation. We were kindly greeted and given the rundown and took care of the paperwork. Afterward, we looked around the marina main office at the souvenir goodies provided such as t-shirts, mugs, stickers, and a few locally made items displayed. They also have items like sunscreen, snacks, and sandals available to purchase. A restroom on the outer of the building is provided, so take advantage before boarding your boat rental. The pontoon boat we rented ($180 for four hours on a weekday) was practically brand new and perfectly maintained. It was very clean and had a nice setup. The staff provided a map of the lake along with some tips on where to find the rope swings and the islands you could park at. If you visit the islands, be aware there's red dirt. Be sure to clean your feet before boarding the boat again to avoid any cleaning fee after you bring the boat back to the marina. We had a great experience that made repeat customers out of us. Beautiful, clean, and quiet lake, friendly and helpful staff, tip top boat rental with affordable pricing, AND dog friendly- great all around, and we highly recommend.

Honestly, it's just irritating to be inconvenienced & disrespected in the manner we were today. We…read morehad rented a boat for Labor Day weekend and upon arrival were given a hassle about parking with multiple vehicles. Mind you, we rented a boat to fit 10 people, so obviously we weren't going to be showing up in just 1-2 cars. Anyway, that wasn't the true issue here. It wasn't communicated to us that we couldn't all park at the marina, but it wasn't a big deal as the parking attendant told us we could park our extra vehicles at the Inn down the road. So, we would just have to shuttle back to the marina in one of the vehicles we were keeping there. Upon parking our vehicles at the Inn which we were told to do by their parking attendant, we were "greeted" by the male owner telling us we can't park there. Someone in our group expressed to the male owner that the parking situation and miscommunication about it was a bit frustrating, as it was making us late for our boat rental and it all could be handled better for future customers. The owner then immediately proceeded to tell our friend we are no longer renting a boat (after we have already unloaded all of our things, stowed them away onto the boat, got two handicapped elderly members of our group loaded onto it and got myself & my 3 year old child loaded onto to it), called my friend an "a**hole" simply for expressing frustration AND BEST OF ALL, telling us we will not be getting a refund after he is cancelling our reservation. Luckily, the female owner did refund us after some back & forth. Unfortunately for her (as she was very kind and pleasant), she is doing business with someone who is obviously short fused and doesn't care much about customer service. We have given this place business multiple times over the past few years, so we are really disappointed with our experience and will not be returning or suggesting for others to do so.

Alycia was fantastic. She absolutely MADE the trip Highly recommend requesting her for your next…read moreadventure!

This was by far the best experience I could have ever imagined. I was told by several friends that…read moreAdventures Unlimited water rafting on the Ocoee River is the best, but it exceeded our expectations tremendously. We planned this trip for my birthday, and thankfully they made this the best birthday I've ever had! Thank you Adventures Unlimited and tour guide Kyle for being beyond amazing!

We stayed here Oct 2023 and the hotel seemed decent enough to stay in again. But this stay was…read moreentirely different. Upon entering our room a nasty sewage smell overwhelmed us and there was no escape. Good thing I had brought my own Yankee Candle room spray because we practically used that up during our stay. We figured it was from the pipes and a good dosage of pine sol would take care of that, but it didn't work. It was evident the problem was beyond the scope of the hotel and nothing they would do would get rid of the odor. We decided to cut the trip short and leave a day early. The bed was miserable with a crater in the middle and the AC unit threw out musty/mildew vapors which triggered my asthma and caused me to gasp awake choking on it. No matter what they tried to do to renovate, this hotel has age on it that they can't hide. If you're willing to risk these issues this place might me for you, but no matter the amenities and other niceties about staying here, my impression has been ruined by this experience and I am crossing it off my list.

This motel is riding the back of other motels located near it. They're not a three star two star…read morehotel . Their rooms certainly not worth $800 a night that they've charged me so far. I feel sorry for anyone that gives them their credit card information. they riddle it and you can't stop them. The place is very substandard. It's just an upscale motel 6 but hit your credit card $160 a night was your rate, and look at the photo I attached they've charged me almost $800 and they've not stopped I'm a United States Marine Corps veteran been fighting cancer for 17 years I was on my way to the mayo clinic and I needed to stop, and I stopped at this hotel 160 a night. I'm a season traveler that gets you a suite and separate bathroom this place has neither, very small room pictures are 100% tricky my room look nothing like this. Nothingnot even close I could not sleep on the bed. I was gonna stay e tend my stay, but I could not sleep on the bed. It is wore out it does not support your body right ask for another room in it. You have would think I was asking to talk to Donald Trump anyways don't be fooled by their photos. They do not mimic their rooms. No way not even come close. That is what I base my decision on when I decided to stay there only to find out after they got my mone lit's tricky and they're even advertising 120 a night rate but when you get there, it's almost 170 and my case was $800 for one night I just checked out and went next-door Holiday Inn express seeing how they want to be like these brand-name quality hotels incredible. I figured I'd give them business alot of tricky and. scamming I wonder how they're gonna respond to this. I'm sure it will be pretty lame and textbook excuse but entertaining. I'm still trying to see what this magnolia farms connection is why they're cross marketing it but this hotel is destroying their brand also so they may want to take a step back and look at that. Onward!

Great location for Tail of the Dragon, and covered parking which is super important for car/ bike…read morefolks, nice place, clean, and pretty secluded.

Spent a week riding around the area on motorcycle and rented a treehouse cabin. (Poplar #3) We…read morereally enjoyed our stay in something out of the ordinary like a hotel room worrying about security or weather as parking is directly under the treehouse. The river is just a short walk down a well lit path at night deep enough to wade in with lots of chairs, fire pit and a horse shoe pit. We'll be returning when staying in that area again. Can't forget the staff who went above and beyond to make us comfortable. Thanks much Rivers Edge!!

Stayed here for a work trip. Very clean and nice hotel. The staff was nice a helpful. They have a…read morefull bar that's open till 10pm. A nice outside with a fire pit you can sit around. A nice additional to Cleveland.

Stayed here on a business trip. Staff friendly, room is clean and comfortable. They have a bar…read moreand will prepare some food for you. Also have a Starbucks inside.

We have always stayed at Fontana Village when we come to Miatas at the Gap. We went on hiatus for…read morea bit mainly because because people do not seem to understand that talking in the hallways and slamming doors at o'dark thirty means something. I asked my hubby if he wanted to start going again as I had found a room at Tapoco Lodge. Our big joke was it's the *Bougie place*! Well it is bougie where we are from, but it's also comfortable, calm, and very restful when coming back from hot rides with Miatas! From the beautiful Azalea Room to the fantastic eateries and bars in the hotel, you feel pampered and special! Our room was wonderful and there was not only in room coffee, but you could pop downstairs and get a to go cup of hazelnut coffee, tea or hot chocolate! We were cool after a long day, we could pop down for a drink or get some food and not have to leave. Best of all, we personally thought it was quiet. We actually got some decent sleep, which really never happened at Fontana. The mattress and sheets were very comfortable! My only regret would be we really didn't get to use and explore the property as we were at an event. I would recommend Tapoco Lodge to anyone looking for a special experience to enjoy their time, be it a honeymoon or going to the Dragon to ride! It's fantastic!

This is such a cozy cool and comfortable place to get away from hustle and grind. We've been here…read moretwice, cabins are quaint and take you back to another era of getting back to nature and slowing down to enjoy your coffee on your covered porch and enjoy some birds and maybe a loud car and motorcycle too!

It was nice clean rooms, service was minimal to average, never gave water or offered free snacks…read more Saw same personnel offer it to other guest not us so I felt a way. As a travel agent I asked for a tour/ Sight inspection showed credentials and was ignored. Sad but The room was nice, shower hot, breakfast food average and ladies made sure my food allergies were not aggravated.

My stay at TownePlace Suites in Cleveland was a truly pleasant and timely experience. I booked a…read moregreat rate on a king suite, but after the first night, an unexpected change of plans required two queen beds instead. Knowing this can often be difficult--especially mid-stay--I asked the front desk staff, Brett H. and Matthew B., if they could accommodate my request. To my surprise, they handled it quickly, courteously, and without an upcharge. As a frequent traveler, I can say that this level of flexibility and service is not always the norm, even at higher-end properties. Their willingness to help turned what could have been a stressful situation into a seamless one. The property itself is excellent--clean, spacious rooms, a good fitness area with free weights, a pool, and a satisfying complimentary breakfast. But what stood out most was the outstanding staff. Too often, reviews highlight only negative experiences, so I want to give credit where it is due: Brett and Matthew went above and beyond, and made my stay exceptional.