Super easy to get help. In and out fast. Very friendly. Great quality care. Easy to get tb test.read more

Honestly hearing a doctor tell me to go on google Ai for something I'm concerned about is extremely…read morediabolical and embarrassing. I'm there for a reason for you to help me-- not to tell me I should go Google what I'm concerned about.

Saw Dr. Yee today. Staff at front reception area were friendly and efficient. Nurse that checked us…read morein, Mayra was very nice, polite, professional and personable. Dr Yee does all things cardiology related.

Dr. Regwan & Dr. Kayaking are great. 5 stars. Perceptive, responsible highly competent…read morediagnosticians and surgeons. Maybe this should be enough. This morning their admin scheduled me to see a PA at a building with insufficient parking spaces for the number of patients that are being seen at the building so I had to park two blocks away. Then I got there and the elevator isn't working. Hello!! I am a seventy three year old cardiac patient! I can't climb three flights of stairs to get to the appointment!!. So I got to their main bldg to complain. No apology just we didn't know is until a few minutes ago. And a woman who warned me not to talk so loud. Great doctors! makes it hard to leave. But these are some of the most arrogant administrators on the face of the earth.

This reviews is specifically for my treatment under certified psychiatric mental health NP, Laura…read moreSlippy, whose based out of DOD, Marina- I've been a patient of Laura's for years now, and I am forever grateful to have found her. Having been involved in the behavioral healthcare system for most of my life, I've experienced a wide range of mental health professionals. Laura, however, stands in a category all of her own. She is one of the only providers I've ever worked with who genuinely, deeply cares. Her dedication shows through her actions and her consistency in going the extra mile. In my case, she even went through the process of becoming specially certified in a specific medication just so she could provide me with the treatment I needed. That level of commitment to a single patient's well-being is incredibly rare. She doesn't just treat symptoms, she advocates for your life. It is extraordinary to find a practitioner who is both a brilliant clinician and a truly compassionate human being. I couldn't recommend her enough.

Very welcoming atmosphere and clean...Staff is very kind and helpful... Ty…read moreLaura Slippy is life my savor! Very knowledgeable, kind and professional! Along with Maria make the best team and if you need help believe me, I will never leave! The Best! Thank you for all you do!

Attended My First Ever Visit With Dr. Peña and she was amazing. She not only is very knowledgeable…read morebut also very professional and Compassionate as well. This office is very helpful and Accommodating. I was very impressed.

All of the good doctors have since retired and the only one left you can ever get a pompous moron…read morewho doesn't listen to his patients and belittles them. Don't waste your time here. This place has gone downhill in the past 5 years or so.

I would give Tyler Heart Institute of Community Hospital of the Monterey Peninsula 4 stars. My…read moreexperience was mixed. From my first interaction, Bee at the front desk showed professionalism, compassion, and a clear commitment to patient wellbeing. That positive start was important. However, as soon as I was escorted through the first door by a tall, slender, older blonde staff member to apply an extended wear monitor, the experience changed. While the procedure was performed correctly, her demeaning behavior and lack of warmth made the interaction uncomfortable and upsetting. It was disappointing to encounter this level of unprofessionalism after a strong initial impression. I hope the institute addresses this, as the skill level of their staff is evident, but respectful and compassionate communication should be consistent throughout the patient experience.

My mother is supposed to have a coordinator named Blanca but she is never available when we call…read more Luckily there is other staff that is always available to help us. The times we have gotten her on the line she asks that we call Tuesday through Thursday because she's not in on Mondays or Fridays???? Do better Montage

My nurse, Liz, was wonderful. She was kind, attentive, and made me feel comfortable throughout my…read morevisit. When I needed it, she kindly offered and brought me water without hesitation. Her compassion and thoughtfulness really stood out. Thank you, Liz.

I had a very disappointing experience with this Urgent Care and hope management takes patient…read moreconcerns more seriously. I visited on June 20, 2026, specifically to have both ears cleaned, as I have a medical condition that requires earwax removal approximately every six months. I explained this to Dr. Mendoza and specifically requested that both ears be cleaned. However, she only cleaned my right ear and insisted there was no wax in my left ear, despite my concerns. The very next day, my left ear became plugged and my hearing was muffled. I called the office, and Veronica told me I could return to be seen by another provider. She specifically assured me that if wax was found and removed, I would not be charged or have my insurance billed, and that I would only be charged if a lavage was performed. When I returned on June 22, another physician found earwax in my left ear and removed it with an instrument--not a lavage. This confirmed that my original concern was valid and that wax had been present all along. Despite the assurance I was given, my insurance was billed and I was charged another copay. When I contacted Veronica about the unexpected charge, she changed the explanation and said I was billed because the physician discussed another medical issue and provided a lab slip. That directly contradicted what I had been told before returning. I did not request evaluation of any other condition, and any discussion about prior medical history was initiated by the provider--not by me. To make matters worse, I found errors in my medical record, including my height being documented incorrectly, which resulted in an inaccurate BMI classification. When I asked about correcting the record, I was simply told to submit the correction myself through MyChart instead of the office taking responsibility. Throughout this process, I found Veronica to be dismissive, rude, and unprofessional. Most importantly, this entire situation could have been avoided if my original request to clean both ears had been addressed during my first visit. The second physician confirmed that earwax was indeed present in the ear that was left untreated. I hope the clinic reviews both its billing practices and how patient concerns are handled. Patients should be able to trust the information they're given and expect complete, accurate care without having to return because their initial treatment was incomplete.

I was seeing a DO physician and he retired. I have been looking and was referred to Catherine by a…read morefriend who said she is the only doctor who was able to keep me out of a wheelchair. DO's are so much more holistic in their approach and though her manipulation technique was different from what I was used to I couldn't be happier with the results. I highly recommend this wonderful doctor to anyone with back pain or mobility issues. I'm sure she is great at everything but she certainly has helped me with my back and walking.

If you want to have your time completely disrespected this is your place . The dr does fine work…read morebut the wait times are absolutely ridiculous and offensive. I have never come and waited less than 45 minutes after my scheduled appointment time. My last visit I waited over TWO HOURS! I would have just left but the staff kept giving me 20 minutes until the doctor is ready. I even left and came back at one point and they still weren't ready and said 20 minutes where I waited .... you guessed it over 20 minutes . I never leave bad reviews but this is wild . It was not a last minute appointment and the waiting room only had one other person In it. If you're going there you may as well take the day off work .

Don't come here, worst experience of my life. MD Ronald Gertsch looked in places without…read moreconsent.... And when I complained The manager I complained to disregarded everything I said and didn't care at all. No help and basically told me I was wrong. Then "Janice from corporate" is horribly rude with a nasty attitude calling my family because I tried to get a refund because they lied to me over the phone when I called in advance for a specific need Three rude people who shouldn't be allowed to work with people. Never again. Don't come here.

The front desk staff aren't very friendly. After our visit, I asked the gal to send over the…read moremedical notes and records to my husband's primary doctor but she told me she couldn't do so. Im not sure if this is true or if she was just lazy to do so. The only reason why I suggested she do so was because I called our primary care and told them about the accident and I was told to request the records be sent in by the center...but instead she gave me a phone number to call and short it out myself. Sigh. Atleast the doctors were attentive and friendly, Carolyn took care of my husband and she was very reassuring. I was able to ask all my questions and Carolyn was nice and processional with each response. I really appreciated her demeanor and approach. Thanks Carolyn!