I'm very happy with their work, which is saying a lot given my personal OCD. Mark and his team did…read morean excellent job repairing the damage to my SUV caused by a free-range retread that tried to tear the front of my vehicle off. There's no good way to say this but if you know, you know: I generally have to correct the work of others - no matter how experienced they seem to be and that drives me nuts. However, that is simply not a consideration with the repairs completed by Collision Specialists. Not in the least. Even my metallic paint matches perfectly. So... if you resemble an anal retentive, obsessive compulsive quasi-perfectionist with the capacity to execute "the work" at a high level but have no time and just want someone to do it the way it should be done without having to go behind them and redo it yourself - just go to Collision Specialists and have Mark and his team do the work. He feels the same way and is passionate about getting it right. If none of that describes you, but you want to know that the work is done correctly, they are for you too.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

My 2025 RAV4 hybrid was struck by another vehicle…read more I had shopped around several years ago at different collision/auto body shops after I struck a deer. I chose CarsMetrics and had an excellent experience with them on South Boulevard. So, it was a "no-brainer" ,I was heading back to CarsMetrics to see what they would say, regarding the damage this time. Jeff, who amazingly gave me my stay few years ago, was also working the day I stopped by this time. He was FANTASTIC to work with. Communication was impeccable, turn around time for the work serviced was faster than expected, and I feel the value was very good in this market/economy. I would not hesitate to use CarsMetrics again.

Their price to fix the rear spoiler on my Land Rover Discovery was almost half the estimate from…read moreLuxury Collision down the street from them. The car was ready in a few days. I had some sensors that needed to be reset and they took care of that. They also buffed out some scratches near my rear license plate for free. Josh communicated with me very well. I highly recommend CarsMetrics!

Pricing is fair and quality of workmanshipis outstanding. I…read moream female and they did not try to rip me off; that is sadly unusual and much appreciated. Nice family business.

Awesome job on giving my baby a facelift, wasn't sure what to expect when I got her back, but as…read morethe pictures will show they transformed my 20 year old vehicle to her sparking baby self . Highly recommend for any and all auto body work.

Professional, easy to deal with, did exactly what they said they would do. I would highly recommend…read moredealing with these folks, class act

I called to get my SUV serviced and was given an appointment right away so I had time to have it…read morewashed before going over to the shop. The shop is very clean and organized . Staff was very friendly and went the extra mile to make sure I was satisfied. Their prices are competitive plus they are family owned and operated.

I tried this business through Yelp recommendations and so glad I did! They easily diagnosed the…read morenoise when others denied a problem. Scheduling was easy and timely. Everything was done as quoted and my car feels brand new. Their prices are fair and competitive. Highly recommend!

Fast Service, towed my car in and it was done same day!! Thanks guys! Tomas was great to work with!read more

The quality of the work is magnificent, as usual. It's an amazing experience that I have had with…read morethe second car sending to this shop. The first vehicle, which was repaired over three years ago, still looks like it came straight out of the factory. I can not simply express how thankful I am to find a group that I can trust with my cars and is always ready to do work as it is supposed to be.

I was very disappointed with the service at Hennie for the following reasons:…read more1. They gave me a quotation for $505.00 to repair the tailgate of my Ford F350. 2. They confirmed that the repair would be finished in 2 days. 3. The repair was never finished within 2 days. 4. After 5 days, Tony called me and said it would be an additional $1,500.00 to repair the tailgate. 5. I informed him that I could not approve that extra cost, which was now four times more than the original quotation. 6. Tony said I could pick up the tailgate, and he was not going to finish the job. 7. When I arrived at Tony's shop, he showed me the tailgate, which he said was ready for paint. 8. I again confirmed that I would not pay an additional $1,500.00. 9. Tony became very aggressive, impolite, and unprofessional, standing around with a hammer. 10. He threatened to return the tailgate to me with a dent in it. 11. He told me to wait outside and said he would bring the tailgate and parts to my truck. 12. When Tony brought out the parts, they were in an Amazon shipping box with the bottom not sealed, and some of the parts fell out. 13. Then he brought the tailgate, which he had damage, including dents on the front and underside.

Best shop in the Charlotte area. Professional, detailed and courteous. Worth the trip to fix up…read moreyour whip!

I love these guys! Its a scary thing when your not sure if you are getting scammed from an Auto…read moreBody shop. I found these guys online and their prices were the lowest of all the other estimates I received. Did an amazing job on a Mercedes Benz we brought to them with a hugely dented door. Paint and repairs were spot on! Looked as if nothing happened. Added bonus was the actual cost was over $100 less than the estimate they gave me. Ask for Danny, he will take great care of you!

They did an Outstanding job painting my back bumper that someone has damaged…read more I would go back in a heart beat. Awesome customer service. My car is like brand new. Thanks Caliber

About four years ago someone ran into my car. I checked around and was told Caliber Collision in…read moreIndian Trail was very good so I took it there. Fred wrote up the repair order. The damage was to the right front door and fender. I told Fred I wanted him to paint the whole right side so the paint would match. I know the insurance will not pay for that but I will. He said the paint will match. So I took his word for it. When I picked up the car it looked great. I could not tell where it was repaired. It was washed and I thought they might have waxed the car so the new paint would not show. I was wrong. You still can't tell where the repair was after four years. They did a great job. I would let them repair another car. I have told several people what a good work they do. My keyless door entry number pads numbers wore off from me hitting it when buffing my car. I got a new on and was going to put on myself but it was not as easy as I thought. I went back to Caliber Collision in Indian Trail on 1/20/23 to see if they would put it on for me. Ashley (receptionist) said she would check. She came back with Alan and it took him two minutes to put it on. Once again good service from Ashley and Alan. Everyone was very nice, polite and professional and they do great work.