The best in Charlotte! Great work with fair pricing is the name of their game and they play the…read moregame well. Shoot, maybe they invented the game. I came here on a recommendation from the owner of H&H Automotive, another great business, so I knew I was going to be treated well. I wasn't steered wrong. I needed a new door handle installed for my Yukon. I'm thinking it's going to cost $500. I don't know anything about auto body repairs. But I was invoiced for less than half of that. And the work was completed in a few hours. I might break something on one of my cars just to deal with them again lol. Ask for Andrew...

Editing to address the comment from the shop: It's not about mistakenly thinking the vehicle could…read morebe repaired; this is about the customer service received and no accountability from the business, plus extra damage done to my car. Frame damage was very obvious, especially to an expert, in the photos. And still, Mason, who was supposed to see this through, hasn't addressed me. In short, this shop may be sufficient for those referred through insurance or with minor cosmetic repairs, but the treatment I got as an out of pocket paying customer truly sucked, for lack of a better word. In short, the owner, Mason, brushed me off, and his techs will only work on cars they deem worthy. Don't blindly believe the hype on the good reviews. I have an older model vehicle that was badly damaged and couldn't be inspected in person. Despite this, the owner agreed to create an estimate from photos he requested and even said he would begin ordering parts. He was confident his shop could take care of the work. Just a few days later, he became unresponsive, ignoring several emails from me. I finally called, and he was still adamant that the work could be done and to just have the car towed in at "any time that is convenient for you" which happened to be on a Friday. When I called to check that the car had arrived, he was "working on the paperwork." On Monday when I went by to finalize things and sign the paperwork, I found out that, at some point, he'd decided the car was irreparable but failed to reach out to share this information with me. There were ample opportunities along the way to let me know this. By the way, Mason was too busy discussing classic cars with a couple of other customers to be bothered to even acknowledge me at any point in time, even though I was told he was the one in charge of my specific case. After being ignored for a good 20 minutes, another tech explained that there was nothing they could do for the vehicle. I asked how soon I needed to remove it from their yard, the answer was an apathetic "soon," as if I was the nuisance, even though the shop agreed to this. As supposed experts in this field, they should have had an inkling these parts would not be easy to find, first-hand, since they don't use salvaged parts (which I didn't learn until after the fact). Ultimately, I ended up having to tow the car back home on my own dime. To add insult, there's now damage to the back bumper which was fine before it went to their overcrowded lot.

I can't say enough great things about Rodson's Automotive--look no further. Seriously. Their…read morepricing is extremely competitive, they move quickly, communicate clearly, and genuinely work to provide solutions. I hope I don't have any more fender benders, but if I do, this is the only place I'll go. I pulled in late Wednesday evening and was back in my car just two days later. Outstanding work--thank you!

My car was ready earlier than expected and the results were impressive! Very cooperative and the…read moreprice was reasonable. My car looks like new and the door part matches perfectly. I highly recommend Rodsons for your car repair work.

I have had 2 different situations that needed auto body work. It is hard to trust something…read moreexpensive to just anyone. I searched and read reviews. Why Dee Gainey's? Time in business. Family owed which means they depend on good, honest work and word of mouth to stay in business. Reviews were good. I am so thankful I decided to go with them. The first work was done on the front end. Turned out great. And this time was even better. For me, they worked with two different insurance companies, they have a relationship with a rental car company that makes it easy on you. They went above and beyond to help me out on a problem that had nothing to do with their work. They truly cared that I left pleased with the work that they had done as well as me having a fully operational vehicle. I don't want to have to need them again, but if I need auto body work done, I will return to them without a doubt. Pleasant and kind.

These folks did a great job. Family run business. Everyone…read morewas super friendly and helpful. Quality of work was fantastic. Will use them in future.

We are new to the Charlotte area. My husband got into an accident on June 29. The next day was a…read morenightmare. It wasn't his fault and I began receiving all types of call from body shops in the area. I received a call from Eric Foxx at 5 star. This was the first body shop that made me comfortable. Long story short, I used them for my reapir. Not only did they fix my car, they cleaned the inside. I would recommend this place. I can't thank them enough! They dealt directly with the insurance company and made life a lot less stressful! They went out of their way for great customer servixe!

The best experience I've ever had at an auto body shop! This was my first collision going through…read moremy insurance whom referred me to this shop. I am extremely grateful that I went with 5 star. They were communicative, friendly and fast!! It only took them 4 days to complete the work on my vehicle after being quoted a week which was also much shorter than anticipated. The employees knew who I was right away each time I called or went in. They were even able to work with me when it came time to take are of my deductible. Hopefully I won't need to visit them in the future, but if I do, I will absolutely stick with 5 star! I highly recommend them to all!

I took my 2025 Toyota Tundra to fix a door ding and they did a professional job. I mean perfect!…read more Nice , clean business , professional workers , fast and the quality was terrific!! I won't go anywhere else.

Excellent workmanship. The people are the most friendly and honest that you could wish for.read more

I'm very happy with their work, which is saying a lot given my personal OCD. Mark and his team did…read morean excellent job repairing the damage to my SUV caused by a free-range retread that tried to tear the front of my vehicle off. There's no good way to say this but if you know, you know: I generally have to correct the work of others - no matter how experienced they seem to be and that drives me nuts. However, that is simply not a consideration with the repairs completed by Collision Specialists. Not in the least. Even my metallic paint matches perfectly. So... if you resemble an anal retentive, obsessive compulsive quasi-perfectionist with the capacity to execute "the work" at a high level but have no time and just want someone to do it the way it should be done without having to go behind them and redo it yourself - just go to Collision Specialists and have Mark and his team do the work. He feels the same way and is passionate about getting it right. If none of that describes you, but you want to know that the work is done correctly, they are for you too.

The best people in the business. Mark and Robert have taken care of me in the past, and I wouldn't…read morego anywhere else. The work they do on anyone's vehicle is top of the line. I've sent people there in the past and they always are thrilled when they get their vehicle back. THE BEST IN THE BUSINESS!. Isn't that what we all look for? I honestly do not do many reviews. Never have, but when you find the right business that excels at their job, and love what they do, you know you have the right place

Mark (owner) is a fair and honest businessman/mechanic. I highly recommend Shop at 160!read more

Mark was super kind. My car broke down and my phone broke in the same weekend. Not only did he go…read moreout of his way to take me to the cellphone shop, but also made sure that I made it back safely. He offered to fill my dad in on what was going on with my car and to inspect any new car that I purchased. He was very upfront and honest as well, which is obviously awesome. He also didn't rush me to figure out what to do with my car (which is awesome because I was in quite the predicament). Overall, highly recommend. They definitely care about people.

Overall a great experience. Fast repair at a fair price! Highly recommended. Don't waste your time…read moreand money at other shops.

Best body work I've ever had done, at the best price. Yes, you might need to physically go there to…read morefollow up...but it's worth it!