Great work with quality service. No need to go anywhere else! Great warranty on their work!

Big nope. Dropped off my car July Monday 27th of 2026. A couple days later I get a phone call saying I need a new evaporator core. 1700 and some change for labor and new part. I waited patiently excited to get my AC working. Saturday, 1 August After my grandfather came in and paid my bill. I picked up the car and immediately when I got onto the road I could hear air coming through the door. I also thought the dash appeared dirty, but during a closer look, I could tell that it was damaged. There was also an oil stains left on my roof liner and two bolts laying on the floorboard. I waited for my dad to get home so he could evaluate the damage for himself. During that time. 7 PM on the same day I picked up the car, It started raining and the rain came through the door that I could hear the air coming through earlier. I immediately had to go home and put a tarp over my car. I also noticed a Carfax folder that I got when I first purchased the vehicle was not in my car. I searched high and low throughout my house and came to the assumption that this folder was most likely taken out of my car and not put back. Now before I dropped off my car on Monday the 27th. I had already been dealing with trying to get the AC working for the past week and a half doing a recharge checking for leaks and replacing a sensor, this AC getting repaired, was for my travel across the United States to California, which is why I had only asked them to fix the door on Monday 3 August and didn't bring up the damage to the inside of the car nor did I bring up the incident with the folder. I just wanted my door fixed so I could leave. I came in at 8 AM Monday August 3rd to tell them I believed the door was not aligned correctly. An older gentleman who open the shop seem to acknowledge my problem and want to fix it. However, the employee I gave the information to seemed frustrated. I assumed I wouldn't need an appointment since it seemed like it was just a quick fix on work I had already paid for, but my car wasn't finished until Wednesday 5 August 3:25pm after my dad went to their shop and they aligned it then and there for me. Which makes it seem as if they could've done it the whole time, but chose not to. The same day I picked it up Wednesday the fifth. I came home and washed the car in the evening time. That's where I noticed large scratches on the back of my trunk. I also noticed a large scratch on my driver door. The office workers made it clear to both me and my grandfather that they had to take my doors off to work on my car. I am moving to California, actually leaving Thursday the 6 August, the day after I wrote this review. And I am planning on purchasing a new car in the upcoming months, which is why I chose not to confront the shop about this, but I 110% will back my claims. My car is fully insured and I'm more than able to write a new claim. But I feel like that would be too much of a hassle to do, especially when I'm already behind schedule I'm leaving. So I would advise any person that's looking for an auto mechanic shop and are reading these reviews. Take pictures of every inch of your car inside and out. Do not leave the auto mechanic shop until you have fully looked at your car. Where are all the five star reviews come from? I'm not too sure exactly but I'm sure I'm not the only person who had these problems. If someone does run into this problem and does take it the next step and has to take legal action I'm not sure if I would be of any help, but all my photos are dated and timed. And I'd be more than happy to testify in your hearing. It keeps saying to retry when I try posting photos. But the damage to my vehicle is there. So much so the shop knows exactly who I am. read more

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Fairly priced. My whole family takes our vehicles here and the people are lovely. Very dependable and usually able to get service quickly and efficiently! read more

Took my car to rodger marion thinking that was the best choice, I told them my car needed brakes seeing as it's squeaky and a somewhat bumpy when braking and an oil change -- oh and an alignment which they didn't do. They charged me 125 to simply look at my brakes and told me they drove my car and that they were fine and clearly they didn't because my brakes are still squeaky. Along with that they changed all my spark plugs, and i am well aware my car wouldn't run if all of them were bad. and to add to that how would it take a hour and a half to unscrew a plug and screw another one on. Maybe i were doing it myself it would take that long, but not for people who do that as their profession. They did not call and give me any information of what they were doing to my car before doing so. Just handed me a $400 bill for nothing when I arrived. I thought he was a nice man maybe like a grandpa or something but I will not be going back here. read more

Roger Marion Automotive Inc - ridiculous bill - Auto Repair Near Me - Clemmons, North Carolina

I have used Roger Marion Automotive for years and I would recommend him to anyone. Whenever I had a concern, Roger quickly addressed it and made things right. He has even recommended me to other places when appropriate. This is a sign of a honest and fair repair shop. read more

We were recommended to use this automotive dealer to inspect our truck. Our experience was awesome due to the speed & professionalism of the mechanic(s). Will be back in the future!! Thumbs up read more

Roger Marion Automotive was extremely helpful. They never gave up on fixing my 1970 chevy pick up truck that needed a new motor. They went out of their way calling places and driving all over town for the exact right parts for my truck. I couldn't have asked better service. Roger and Coleman and all the guys deserve a pat on the back for all their hard work! I would recommend them to anyone. The price was great too! If you need service on your Car/truck I would say go here!! read more

Do not use Roger Marion's Automotive Service. They practice unethical behavior. Last week, we took my car in to have the catalytic converter serviced. A couple days later, we saw someone driving what looked like my car. Turns out, Roger Marion had lent my car to another customer as a loaner car without my permission. The paperwork clearly states that ONLY employees are allowed to drive cars for service related reasons. When we confronted Roger about the problem, he acted as though he knew he had been caught, and instead of admitting it, tried to justify himself. We are very disappointed as we have been loyal customers for 10 years. read more

The mechanics are great, and Roger is very kind and patient. I brought my car here for a mysterious electrical issue. They kept working on it until it was done, and it was still affordable! They didn't try to sell me a bunch of things to fix on my car too (which I've gotten from Firestone and places like that). read more

This was the worst car experience I have ever had. Our car broke down and we had it towed here. We were told it would be 6 days until they received the part. When we called Tuesday to follow up they said it would t be done until Wednesday or Thursday. So we call Thursday and they had ordered the wrong part and told us it would be ready Friday. Well it wasn't done until Saturday afternoon. They never called to follow up with us. We always called them. Whenever we asked for a time frame they always said they didn't know and were very unprofessional. We will never come here again. read more

This is an excellent repair facilty. Office staff is knowledable and polite. I will be going back for future automotive needs. I went in for a check engine light a year ago, diagnosed a cylinder misfire. Haven't had no problems since. Recently had brakes done and I notice the quality of the repair. All this at a reasonable price. I will be going back for all future needs. R. Bradley read more

If I could give zero stars I would. Don't ever go to Roger Marion Automotive on 1636 Lewisville Clemmons Rd, Clemmons, NC LLP27012. We brought in our jeep on April 8 2019 and we just got it back this August a week ago. Literally the worst automotive place imaginable with every excuse under the sun for why they take forever to get something done. They are careless, indifferent, lazy and irresponsible. We got new doors for our jeep and they left them out in the rain twice and I had to call to make sure they put them inside, they forgot to re-key the doors, apparently don't know how to put doors on worth a damn because we can see daylight and rain comes through. They promise to call back and never do. They can never give you any kind of information about pricing and worst of all every other week you get told your vehicle is ready and then it isn't. We asked them to change the doors, change the cv boots and do some work on the transmission... and after almost 5 months... things that were working before we gave it to them are now not working, cv boots weren't done even though I told them 3 times, doors weren't put on properly... I have never had such a god awful experience. I honestly have no clue how this damn place is still in business. read more

I have taken my cars to Roger Marion for several years now with excellent results. I had an older Maxima that I took to Roger after going to 2 other shops with no results. Roger made an initial repair that was partially successful. I took it back and they continued to work on the car, several times, with no further charge. In the end they got it right and I saved a heck of a lot of money. Roger is honest, knowledgeable and his rates are low. What more can you ask from you car mechanic? read more

Got to be the best auto repair facility in Forsyth county. I broke down on the road enroute to their shop ( which was after hours), and Mr. Marion offered to come and get me. I had to leave my vehicle in yadkinville so the shop arrange for towing to their shop. My vehicle was picked up and was being repaired by 9:00 the following morning. read more

We have been taking our cars to Roger for over a decade. He has taken care of us for both new and older vehicles. He is extremely affordable and works with us in every way possible. We tried other repair shops and never got the the care or knowledge that we receive from Roger. Great peace of mind and terrific customer service! read more

The worst repair shop ever! These guys are crooks and liars and did a horrible job. Took my car in for a simple oil change. They called and told me the oil pan nut was stripped and I needed a whole new oil pan. They claimed it was that way when I brought it in. Since the last oil change had been done at a different shop and because Roger Marion came recommended from a friend I believed them. I had no choice but to pay to have it fixed. When I brought it home I noticed an oily liquid on my garage floor so took it back up there. I figured it was just spilled oil dripping down after the engine cooled but wanted to make sure. Then they said it was my CV boots - suddenly they were cracked and leaking when I had never had any issue with the car before. Again no choice but to have it fixed. One month later the car is making a horrible noise, so I take it back. This time they say the timing belt is shot and I was told I was lucky to make it in. $700 later I pick the car up and on the way home it is making a horrible racket. Not the same noise but just as bad. I turn around and go back and ask for an explanation. The mechanic says it is the power steering pump and he noticed it was loud when he parked the car after replacing the timing belt. So why didn't he tell me this before I drove off? He then tells me it is unrelated to the work they did. Sounded sketchy since the car was great before I took it to them so I pushed back but they insisted they didn't touch the power steering pump. I left unsatisfied and determined to find a good mechanic. Upon doing some research and talking to multiple mechanics I found out is IMPOSSIBLE to change the timing belt without removing the power steering pump. Liars! I called them on it and said I wanted it fixed at no charge. The mechanic admitted he had moved the pump but the owner simply said he wouldn't stand behind it and didn't want to do business with me anymore. What a thief!! Absolutely the worst experience ever. I firmly believe they caused all the issues with my car including stripping the oil pan nut. Can't say if they did it purposefully or just completely inept but the result is the same. Sad! read more