I booked termite inspection over the phone and he wanted payment up front. I stupidly did this…read more Then I found another company for $300 Less and asked for a credit. Five weeks later I had not received it. Then Mr A called asking why he didn't get the business and he lowered his price $400. He never credited me and I had to file a claim with Visa. Do not pay up front.

When I bought my house, it had been treated by these folks for termites. They recommend a yearly…read moreinspection. Tech was pleasant and took maybe 15 minutes for him to complete his work. He tracked nothing in. This is a window type deal. While I prefer an appointment time I get the window scheduling. What I don't get is being called at 10:53 am for a window that didn't start until 11 am.

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

We were having ant problem and heard about STL Pest Guru and read good reviews about the company…read more We decided to give them a try and glad we did. Tony, the owner, was professional, friendly, extremely thorough, and explained in detail everything that he was doing and why he was doing it. Great company!!!

We are very pleased with the Initial pest service. Tony was friendly and very thorough!read more

Steve Millet is an excellent technician and he is responsive and attentive to our home/yard pest…read moreneeds. He has controlled the mole invasion and keeps our home pest-free. Great value!!!! Would highly recommend!!

In the Spring of 2017 we had a bug problem. We called Rottler and got it under control and we have…read morebeen having them come out to spray every two months for over 3 years now. Dan is our technician and he's super nice. The people who answer the phone have the worst customer service skills I've ever experienced. In Spring of 2020 our every 2 months got out of whack because of the Covid-19 shutdown. In April we just had the outside sprayed and didn't want anyone inside the house so they did the inside portion in May. In June we were scheduled again and I had to call and explain that it was just serviced in May, blah, blah, blah. We needed service in early July and not June. They wanted to come again August 1st and I had to explain again they were here in early July and it hadn't been 8 weeks and we need it September 1st. No that's not OK you'll be violating your contract. The best I can do for you is August 31st. OK fine with me that's close enough. I can't be the only person who this has happened to because of the pandemic. Don't treat me like a leper. I am, in fact, spending money with you. Fast forward to the first week of September. We made a household decision that we didn't need our house sprayed every two months and we would be fine with every three months. We called the office and were met with more attitude. No we can't do that. So let me get this straight? I want to pay you to spray my house 4 times a year and you are going to tell me no, you can't do that because we are going from 6 times a year to 4 times a year? Yes, that's correct. Ok, we're going to have to completely cancel the service then. OK. I can't believe a company would employ people to turn away business in this manner...

I hired trapper Jack to trap the squirrel running havoc in my mobile home attic. He charged me $145…read morefor him to place one trap where he guessed the squirrel was entering the addict. He said the $145 was for trap set up til he catches it or til end of December 2025 if needed. After 20 days of still not catching the squirrel, without communicating a word to me, I discovered Trapper Jack took his traps and quit the job. I left him several messages and texts to ask why he quit while I still have a nuisance squirrel barking in my attic and out contract was for service till end of December 2025. Over a week and still no response. I requested a refund due to him breaking the agreement of services and to this day, still no response. He seems to not have skills in finding squirrel entry points nor integrity and work ethic. He took my money and ran.

From the owner: I specialize in removing moles, but work with squirrels, raccoons, opossums, groundhogs, and…read moreskunks. I've been in business for 3 years and am very good at what I do. The leaves are falling and our outdoor friends are looking for a warm place to live. Call me before they start slithering, crawling, or walking into your home!

Can't say enough good things about my experience with Bugs by Brian. From calling and having, not…read moreonly quick service, but super nice and helpful service. I opted out of having them spray inside, due to the house being locked and not being able to come home in time. The next day i changed my mind and called to see if they could come out again to spray the inside. No questions asked, no issues what so ever they catered to my bad choice. I fully expected them to double charge me, but they where very fair with the price to return. When the tech came the great service continued, from him being respectful of my home to the conversation to him being patient with a toddler and dog and worked around me being in the process of painting a room. He then informed me of all the other services that I may need per our conversation, that i had no clue they offered. We will be using bug by brian for pest control through out the year AND now other services i was looking for!!! AWESOME AWESOME AWESOME

We have been very satisfied with Bugs by Brian. Whether it is he or his wife, they are always on…read moretime (even waiting a few minutes until I arrived since I was running late!). We have been using them for years and now they also do our sons home. Trustworthy and professional. Another happy customer in St. Louis Missouri. !