Easy to make an appointment. Terry sent a text when he was on his way. Arrived and was totally…read moreprepared to spray. He explained what he would do, completed the job, explained what he did, collected the payment and was on his way. Came in a white truck with the name of the company discreetly posted. It is spring and we were his fourth stop to battle ants. Hopefully we will not need pest control again, but if we do, STL Pest Control is my "go to".

Good service and worked with our scheduling and last minute changes…read more So far pleased with our treatment

I'm on the 'every 2 months' program for $99 a visit. It's the same guy (Matt) that comes every…read moretime, who I really like. He texts me when he's on his way. We've caught a couple brown recluse and had minimal mice activity in the bait stations. Granted, I didn't have a problem, per se, but prevention is key. Setting it.up after buying the house was a bit annoying. The previous owners had been using Rottler regularly and I set it up right after move in. They wanted me to do the new $350 service even though the house had been in the program for years, with no pest problems. After some back and forth, a higher up agreed to just start the program again. They accommodate when I need to change my appointment and are generally pretty nice. This stuff.is so $$$ for the 15 minutes someone spends in your house but I also DREAD having another mice problem or worse yet, brown recluse.

I am really close to cancelling services. I have had a mouse for months and constantly cleaning up…read morethe mess, ruined food and so much more. I have expressed this over and over again yet Rottler can not seem to get it under control. I do not understand. I called today asking for them to come have my house cleaned at this point. I have explained there is still a mouse after all their attempts I do not understand. I had one technician transfer to another service area and never schedule a follow up so my home was not being serviced until I called asking what was going on. Another refused to go indoors but still wanted to say he serviced my home. So again had to call and the manager had to advise technician that they should come indoors when they are there to service. Just problem after problem. I am trying to be patient I am so frustrated. I am beyond frustrated. I am hoping they will come clean up and find a resolution. At this point I have no trust.

Today April 11th, 2025 I received a work order claiming the representative came and sprayed at…read more10:30 am CST and they charged me over $100. I looked at the camera and no one showed up. I called the customer service and they mentioned that they cannot provide any assistance and only the service department can assist. They put me on hold and no one was at the service department to help. They let me know someone will call me. Please stay far away from Critter Control!! They will bill you and don't show up!!

Never even scheduled an inspection. Every time they call me, they hang up as soon as I start to…read morespeak. Reading the other reviews here, at least it seems I've dodged a major bullet

About a yr or so ago they came out to extract a family of squirrels and birds from above my bay…read morewindow between ceiling and roof. They made a home up there. They were thorough and kept track of the traps. They try to safely remove the critters and rehomed the squirrels. They also have a Veterans discount if you are a veteran. I'd call them again of needed.

A rabbit's life came to an unfortunate end on our property. We didn't know it for a few days, so…read moreby the time we found it, the carcass was in horrible unimaginable shape especially given the extreme hot temps we had been having. I called Veteran's Pride, and they were extremely helpful and got someone dispatched out the same day. We were able to pay over the phone and didn't need to be home for the removal. They came out and removed the carcass, and did an amazing job! But for the unfortunate dead patch it left in our grass, you would never know anything was there! I didn't think it was possible to get it that cleaned up. These guys really know what they're doing. We are extremely grateful for them!

We just had our introductory treatment on Monday, May 21. Kevin Brown was our service guy and he…read morewas AWESOME. He thoroughly explained what he was going to do and then he did it. He reported back that he found 8 (!!!!!) wasp nests around our property and a dead mouse and we discussed pest control services for our little rodent friends. We were really pleased with him. Very friendly and polite, not overbearing. So why the three stars? The sales guy who visited our house to get us to schedule service was very grating - probably just an age factor. He was what you think of when you think of a typical door-to-door sales guy. Our municipal police drove by while he was talking to us (apparently, someone in our neighborhood called on him for soliciting; he had the required permits though) and the kid was bragging with to us about how he's so cool with our officers and was trying to show us that he took pictures with the officers from when he's been called on before. It was pretty immature and a waste of our time. Then, he, for whatever reason, could just NOT get my husband's very normal name spelled correctly in the email address so we could receive the documents; I think hubs spelled his name 4 times for the kid. Also, the time he rang was borderline inappropriate for us. We have a 1 year old and he was really cutting it close to her bed time. And, according to him, he still needed 4 more households to sign up in order to meet his quota (yes, he told us that too, and bragged that 4 more should be easy....at 7:30 in the evening....when families are settling down for family time and bed time). The kid's lucky we were already considering pest control services and that we like a good deal. Anyhow. The service guy was great. And if the results are good and continue to be good, we'll keep it up - with the hopes that we never have to deal with a sales guy again.

Poor customer service, rescheduled my appointment 4 times in a month. No resolution to the pests…read more They do not hold to their word. Cancellation fee is ridiculous and they are not providing service

Friendly, fast response, and great pricing. They were able to do a service the very next day. Will…read moredefinitely reach out to this company again in the future!

I have used them in the past with no real issues except that it is always a little clunky for…read morescheduling - At least that's how it had been for me. I always received an email to schedule, but I didn't always notice that it was from them because there was no business name displayed. After some time, I called to get the service scheduled again. I took the day off work so I could be here on the scheduled day, and they showed up in the window that was promised. Their service vehicle was a mess on the outside, with paint peeling all over the front etc. It's just something worth mentioning because it makes them look a little less professional. I went over the grounds to describe the issues that I am having. I really needed to get things taken care of and was happy that they were here to perform the spraying. They were here for about 30 min. or less before I was told that they would have to come back some other time since their sprayer was not working. That was disappointing since I needed service sooner rather than later. Great, now I have to get back on a schedule and back in line and wait. I have no idea what was treated before the sprayer broke, or if anything was treated at all. This kind of information would have been nice. I received a VM from the office to reschedule - No apologies for the inconvenience of my taking off work for this appointment or anything. Just a "call us back to reschedule" type of thing. The last thing I need is to take off work again with the potential of the job not being able to be completed. I am going to go with another local provider and hope for the best.

Sheldon is our technician, we have had him for about two months…read more So far we are happy with our experience. If we have an issue as in wanting a re-spray, Sheldon will literally call us the same day to see if he can come over. Sheldon text us to remind us when he will be over and when he is on site. We are going on three months now and very happy with the service and work we receive.

Never had problems like this with any other company. Was supposed to have a technician come out…read moremonday to spray, he canceled after he was supposed to be there. Ok i get it, things happen. no biggie. i reschedule for thursday, Janet tells me between 3-5 thursday. my portal says between 4-6. whatever, i'll be home so i don't mind. 6 o'clock goes by nobody shows. no call, email, or text. i'll give my money to a company that actually wants to do their job.

I would highly recommend 2 Nice Guys Pest Control. When I called into the office they were…read moreextremely helpful and quick to get someone to my house. We had a mole that was destroying our yard and other companies wanted to send someone out to inspect prior to treating. My yard would have been a complete disaster by the . 2 Nice Guys came the next morning and took care of it immediately.

Casey was very professional and would definitely use their services again. Very quick response!read more

During last winter we had some people move in next door and immediately heard the sound of papers…read morebeing shredded. Then came a smell in my oven! Went here and they sold me some green blocks. Took all of my troubles away! I'm going back soon as winter approaches so I don't have to worry about anything this winter!

Tyler did a great job getting a raccoon out of my attic. He came out the same day I called and the…read moreproblem was solved and hole sealed within a week.

From the owner: TB Nuisance Wildlife removal is a full-service wildlife removal company. We specialize in urban and…read moresuburban wildlife damage management for both residential and commercial customers. TB Nuisance Wildlife removal performs a full inspection of the home or property, and determines why the animal(s) are there, and if inside a building, how the animals got inside. All animals are trapped and removed, or if possible, removed from the building using special exclusion devices and methods. Once the animals are gone, preventative repairs are essential, and cleanup is sometimes recommended.