top notch customer service. Amanda listened to me and gave me piece of mind with my son going out…read moreon his on insurance. Her customer service went above and beyond my expectations but I have never had anything but great customer service with Derrick Maddox office. There mission statement is so true "your in good hands with All State".

The Derrick Maddox agency-specifically Karah Rowland-is fantastic to work with. We moved here from…read moreTX and she made everything seamless and easy. She is extremely knowledgeable and helpful. In a world where client service is a dying art, I'm glad to say Karah excels. Our policies are small but based on the service and attention she provides us, you'd think we were her biggest account. Highly recommend!! She takes all the confusion and frustration OUT of insurance.

I highly recommend Newport Agency. They are always looking out for me and my insurance needs…read more They're number one in my book.

This is AN EXCELLENT group. Extremely responsive, and helpful as can be. I'm 50 years old, so I've…read moreseen the good and the bad when dealing with insurance companies. After many years of carrying a lot of insurance with this group, I can tell you that they are the best around. I don't give praise lightly.

Are you looking for some good insurance? Search no further, this team is ready to help you !Such a…read moreGreat team to do business with!

I have been very satisfied working with Michael Busey and his knowledgeable team. Every question…read morehas been thoroughly answered. Every request has been attended to quickly. They are always available to be the support that my small business' need. I'm very thankful to have found them.

I have done business with Marc Lewis and his agents for years. Every time something happens,…read moredoesn't matter if it's my fault or not, they take care of it. Another thing I love is that I talk to a human when I call.

Although I'm not a current customer. But I know Marc Lewis and would highly recommend Farmers. I…read moreshopped Farmers recently and they were about he same as what I'm paying fur homeowners and auto insurance.

Bc my vehicle was hit by a drunk driver whom is covered by this insurance. The incident was Dec 20,…read more2023, today is April 10, 2024 and they still have not settled the claim. I cant get the claims person to call me back after leaving several messages. My attorney has not been able to speak with them bc they DO NOT RETURN CALLS.. Liberty Mutual has very poor professionalism, they DON'T RESPECT PPLS TIME! THEY WAIT YOU OUT HOPING YOU WILL GO AWAY. I'm very upset with this insurance company and hope they will resolve this claim but I'm doubting it!! I just want my truck fixed!! It's simple Liberty Mutual!!! You can see there is no traffic my truck was at a red light. Drunk driver came flying off the ramp on the passenger side of my truck and plowed into the side of it. My son and grandson were in it my truck and had it not been for fast thinking on my sons part my truck would have flipped over from impact bc it was up on the 2 driver side wheels a bout to roll but my son corrected it with steering into it. It could have bn much worse and Liberty Mutual, you need to consider that instead of a few thousand dollars of damage, it could be astronomical if one of my family members lost his life.

Terrible! I use…read morethem for car insurance and have it set up so that they automatically pull from my account. Last month on the 18th, I noticed that they had pulled the money from my account as they do every month. Then, I received a message that I would owe double the next month due to missing the previous month's payement--which wouldn't be possible because it was automatic withdrawal. I then went into my banking records and found the withdrawl on my account the previous month to make sure that it was in fact pulled, sure enough, it was. When I called them to figure out what was going on (it took me 10 minutes to get through their automated response and options to get to finances and talk to someone), I was informed that the charge was not doubled because I didn't make my last payement, instead, that I had added another person to my account. Before all this happened, I had received a letter from them informing me that I need to let them know important information like other people living in my house (I had a family living in my house for a little while), I then informed them that if I wanted to add someone else to my insurance plan, then I would let them know, otherwise, they need to stop wasting my time. Well it turns out, they had added automatically gone in and added another person to my account without telling me--that is why I was being charged double. Terrible insurance plan, extremely difficult customer service, and attempts at hiding important information from me. As of this week, I am canceling my plan with them and will find another car insurance plan.

Look, I get it insurance is boring. But if you need insurance Christopher is just absolutely…read morewonderful. He has done so much to help me over the years since he took over this agency in Murfreesboro. Here are just a few of the things he's done for us. 1) When my daughters got there drivers licenses, he invited them over to his office and talked to them about how important it was to drive carefully during their teenage years. 2) When my house had storm damage he personally checked in on me to see how the process was going and ensured my claim was handled well. 3) When a person ran into my car he actually drove over to the seen to ensure I got the right information from the other driver and that we were ok. 4) when another driver hit my truck, Christopher helped me get through the process of dealing with the other insurance company. Based on this service which is simply above and beyond, I highly recommend Christopher and his Allstate agency.

Finding a good insurance company is like finding a dentist. Hard! My hats off to Chris Poplin and…read morehis staff at AllState in Murfreesboro. Moving from Michigan I was unfamiliar with the territory and specifics. He was patient and quick with responses. The most on-hands insurance agent I have ever worked with. I highly recommend Chris as an honest and reliable insurance agent. Wish more were like him.

We called last week and spoke with the front desk lady advising that I was looking to get a quote…read morefor auto and home insurance for both myself and my dad. We explained that we have been with Safeco in the past and since they carried we were interested. We also explained that we were a bit time sensitive since one of the home insurance policies was expiring soon. She spent the next 45 to 60 min collecting all of our information and said that we should hear back from one of their insurance agents within the next 2-3 days. We don't hear anything from them all week, I call them again first thing Monday morning today and she says that the insurance agent handling our file is busy but she'll give us a call back later. A few hours pass by and we hear nothing, I call one more time to follow up and they say that she has a customer in her office and she'll call us before end of day. Again we hear absolutely nothing from them; at this point we can only deduce that they don't value our business and if they are going to treat us like this now it will only be worse afterwards. Last thing you want is a non responsive insurance agent, very disappointing experience overall.

I was mislead about my renter's insurance being 18 months when it was actually only a year. To be…read morefair possible misunderstanding. My biggest issue is that they charged my debit card without my permission, I immediately cancelled my rental insurance I will not be doing business with All Things Insurance ever.

I had a fantastic experience with Michelle at TNAIA in Smyrna. She was incredibly knowledgeable…read moreabout insurance for both my car and ATV. Her personalized approach and commitment to finding the best rates made all the difference. If you need insurance in Tennessee, Michelle is the agent to see!

Middle man company that makes you pay extra to write coverage through them. Call any company…read moreyourself & get a MUCH BETTER rate!!! No customer service, just want you to pay then send you to someone else to handle any issues you may have. Look for another company!!!