Overzealous toward making money and not just tuning a piano. Wanted to come back and charge same…read moreprice to fine tune. However, that should be done on first visit.

Stay far away from this business. They talk out of both sides of their mouth. Get you to pay to…read morerefurbish your piano on one end then tell you it needs refurbishing on the back end when you try to sell it for less than you put into it already. The piano company version of snake oil salesmen.

Steve spent almost two hours tuning my upright piano that had not been tuned in many years. He…read morepointed out some potential problems due to the instrument's age and described how they could be corrected. I'll have him back for future routine tunings. He also plays the piano beautifully!

I have had Steve tune my pianos for years and he is prompt, always courteous, informative and…read morethorough. I had just bought a new piano and he completely set it up, removed packing materials I didn't know were there, put parts back into place that had come apart from the move and tuned it beautifully. Thank you Steve

Easy to work with! Quick and responsive! Was able to get us in with a deadline in place. Thanks…read moreto Jaymon and his team. Would use them again.

From the owner: Olson's Piano Pros Moving and Storage formerly Olson Piano Moving is Missouri's premier piano…read moremoving company servicing St. Louis and surrounding areas for over 30 years. Olson's Piano Pros is known to have the best reputation for top notch customer service, reliability and competitive pricing throughout many musical arts industries delivering pianos for private customers, local and long distance stores, universities, theatres and performing arts venues. Our team uses highly specialized techniques that have been refined and taught throughout the years along with proper equipment to protect and move each piano safely and efficiently without causing damages to pianos, personnel or property. The key to moving your piano is to call us first.

He does an excellent job, plus it's a joy to hear him work! He keeps my piano in excellent…read morecondition. Been using him for years.

Team of two came on-time a few days ago to clean, lube, and tune our 1950 Kimball Consolette. This…read moreis the first time it's been tuned in about 13 years, and we just moved from Texas, a much warmer and humid environment. The piano was still close to standard A440 pitch, got cleaned up and nicely tuned. They'll be back in 6 months for a secondary tuning. Great job!

I have an old piano I needed to get rid of. When I texted them, the owner took the time to give me…read morea very comprehensive response. I couldn't be happier.

From the owner: 3rd Generation Master Piano Technician providing elite tuning and technical service across the St…read more Louis Metro. With 38 years of personal experience and over 20,000 tunings performed, I provide a level of mastery that ensures every instrument—from family spinets to concert grands—reaches its fullest potential. Our Expertise Includes: The Stable Tuning Standard: Advanced aural tuning combined with electronic precision, specifically calibrated for Missouri’s humidity fluctuations. Technical Repairs: Expert solutions for sticky keys, squeaky pedals, and internal mechanical regulation. High-Tech Systems: Certified installation and service for Dampp-Chaser humidity control and digital player systems (QRS, PianoDisc, and Disklavier). Piano Rejuvenation: Deep interior cleaning, finish rejuvenation, and professional inspections/appraisals. Trusted by institutions like Lincoln University and the Scott Joplin House, as well as legendary artists like Ben Folds and Chick Corea. We offer a 5% discount for cash payments and easy online scheduling via our website.

Look no further you have found the very best piano moving company. They have been in business over…read more90 years, family owned. They gave our piano from Florida to Arizona TLC the whole way. The movers were excellent. You will not be disappointed.

From the first call to the delivery, every person I dealt with excelled. My mom's piano had been in…read morestorage in California for a few years. I had it delivered to Wyoming. The main office worked with me on the delivery date as I needed it to arrive during a certain time frame. Delivery was right on time, done professionally and handled gently. The movers were knowledgeable, answered every question I had and even showed me the inside on top and bottom so I could see it was in great shape. The communication with the main office was also excellent every step of the way!

Ray was fantastic. He was able to quickly resolve a complicated problem that our previous piano…read moretuner had tried and failed to fix (a malfunctioning sostenuto pedal that was causing notes to keep sounding after the key was released). He responded promptly to my appointment request, and was able to come out the very next business day. Moreover, his prices are extremely reasonable compared to the competition. We'll definitely turn to him for our future tunings, and would recommend him to anyone.

I'm not sure how I'm the first person to write The Piano Factory a review because I'm was so…read moreimpressed and thankful for the owner's expertise and time. I was thinking about selling my old upright piano, but didn't know what to really expect, and so I called Ray at the Piano Factory. At the time I called him, I could hear that he was under the weather by his voice, but he nevertheless spent a lot of time answering my questions. He was very patient, kind, responsive, and most importantly, honest. Even though he could have bought my piano and re-sold it for higher, he honestly told me that if it were him in my shoes, knowing my decision-making considerations, he would just keep the piano in family. It is so refreshing to know in this day and age especially that solid people like Ray are around! Thank you Ray for your time, advice, and honesty!