They have the worst billing system. They initially blamed it on a newly introduced billing system…read more But they are constantly late sending out statements/bills. The last straw? I received the latest bill that showed unfamiliar charges/balance. Though they had my name and billing address, the ID number was incorrect (not just one number off, or transposing 2 numbers. It was totally different from my ID)--they sent me someone's else's bill!

Though I have found the plan ok, there is one huge problem. Their list of mental health therapists…read moreis a lie. None of them take Atrio. One of the reasons I decided on Atrio was because they had a decent list of therapist. They should not be saying they cover something when no one takes their insurance. It's bait and switch. That is legally sticky. I'll change for sure next year.

Everett was amazing. Answered every question I asked looked up all my meditations, doctors &…read morehospitals to help get me the best plan for me. Friendly and knowledgeable Knows what he's doing Highly recommend this insurance agent for your insurance, Medicare insurance and traveling insurance

Brian Poppa has saved my wife and I a lot of money for years now by crafting Medicare insurance…read moreplans that maximized our savings based upon which Rx needs we have (and they are quite substantial). He is diligent, personable, careful and has the various insurance options and premiums on the screen to find the best possible plan for us by asking the questions that affect us the most. Thanks Brian.

My wife and I started with Jack when we first retired and were trying to navigate the many choices…read morewith Medicare Advantage plans. Jack provided a simple spreadsheet showing the important differences and each year we look forward to getting his analysis! I recently had a billing issue with our provider that I had been unable to resolve and Angela dropped everything, got on the phone, and it was worked out that same day! We couldn't be more pleased with the service and expertise of Jack and his staff!

From the owner: Helping Medicare Eligible clients with insurance, individual & family health insurance and group…read moreinsurance with over 100 years of combined experience.

Came in for a quote today, they were so fast, very knowledgeable and extremely nice. I'm happy a…read morefriend recommended this place.

Working with Angela at Vallee Family Insurance is the way to go. You can rely on quick and…read moreefficient response. She is very knowledgeable and I would recommend her 100%. In all my years of having to set up insurance for a company and employees, it has never been so easy and comforting knowing the expertise service I will receive. Don't waste any of your time and go straight to Angela for the best service in the valley.

From the owner: Sales AND Service for: Group, Individual, and Medicare Insurance Plans.read more

She is very pushy if people don't like her prices. She over talks every conversation. She gives…read morefalse information. I recommend any other insurance but hers. Terrible customer service. She think she knows everything which she does not!

I am sickened by the lack of compassion and the fact that you can deny a surgery that is needed for…read morequality of life improvement because you think it is not necessary. But what if the shoe was reversed and it was you dealing with the pain, the weakness, he numbness that is getting worse by the day, but because you feel it is not severe it is not necessary. What constitutes severe? The more I deteriorate the more immobile I become. Not being able to stand for more than 10 minutes, or sit for more the 10 minutes or walk any distance except really to the bathroom I just don't understand how you think this is humane. You would think that you would want to help your members improve their quality of life instead of just pushing drugs upon drugs upon drugs in people. I am so deeply saddened by the lack of integrity, the lack of care and lack of compassion. Especially after years and years of dealing with this, years and years of physical therapy that has not been effective, failed medial branch blocks, failed radial frequency ablations, failed traction, failed chiropractic care, failed acupuncture. This is just horrible patient care. Let's not forget to mention they are denying my ambien for sleep that I have been on for quite some time. I have tried numerous other sleep medications that don't work. I pray that they never need care and if they do it gets denied as well

I have been with this co. for several years. The quality of care has disappeared. The people who…read morecared are gone. When I call I get people who can't understand or speak English well. They make promises but don't follow thru. They don't keep their word on anything. Discrimination against disability is acceptable even tho their pamphlets says otherwise. I am shopping for a different ins. co. This is just more stress added to an already worn out & damaged body.