Kind and considerate! Excellent advice and service. Their attention to detail is outstanding.read more

We have been using Westphal's as our family jeweler for as long as I can remember. Dick and his…read moreteam always make you feel welcome and important to them. They work hard to make each piece feel like they created it just for you. My husband and I had looked at ring styles locally in St. Louis before getting engaged. I was so impressed that instead of buying from a big box jewelry store in St. Louis he went back to my hometown to use the same jeweler that did my parents rings. Dick found him several options and he chose the perfect ring. Every time I come home he makes sure it's still as perfect and sparkly as the day I got engaged. I feel great supporting their family as they have taken care of mine all these years. Customer for life!

Wonderful Antique Store!!! So much to see, enjoy and Buy! Super nice staff, too! Great place to…read moreshop!

One of the best shopping experiences in the area. You name it, you'll likely find it here. The…read morestaff is so friendly and helpful. Prices are very good. If they don't have it, just ask and one of their dealers can possibly find it for you. Give them a look, I doubt you'll be disappointed.

I had been calling all around town, trying to find a jeweler who had a handheld XRF scanner for…read moretesting metal purity without damaging the item, as I had several large silver pieces to test. Sure enough, Burnell's owned one. Emily was wonderful - she was extremely professional, helped me quickly, and got me the exact information I needed. Surprisingly, she didn't charge a dime for the service. I had never been in their lovely store before, but after this experience, I will be heading back to Burnell's the next time I have any fine jewelry needs. Highly recommended- friendly, excellent service... do yourself a favor and stop by!!

I am so disappointed and sad. I have had my solitaire ring for almost 20 years and have never had…read morean issue or a problem with it. Thursday 2/8, I had my ring cleaned at Burnell's Fine Jewelry and Design and within 30 minutes of leaving their store, the stone fell out. I called the store and they would accept no responsibility or help. We searched everywhere---my car, the driveway and the garage. Cannot find it anywhere. I will not buy anything else from them and I hope they will be disappointed when I do NOT buy a new solitaire from them with the insurance settlement------a 5 figure settlement. Beware people.

Great service, had a ring resized and they did an amazing job! I almost didn't recognize it when I…read morepicked it up, it was so shiny and clean

The ladies at Randy Coopers give the best customer service!…read more Randy Coopers is my go-to place for jewelry cleaning and repair as well as watch battery replacement.

I came into this store specifically because it advertises that it buys diamond rings. I waited…read moreinside for over five minutes while four employees were present, and not a single person acknowledged me -- no greeting, no "we'll be right with you," nothing. The experience felt dismissive and uncomfortable, and honestly came across as discriminatory. Regardless of whether someone is buying or selling, every customer deserves basic courtesy and acknowledgment. I ended up leaving without service. I would not recommend this store if you expect professionalism or respect.

I cannot say enough good things about this business. From the customer service to the products they…read moreoffer, they are top notch! When you shop here they make you feel important and special! They go out of their way to help you find the perfect item! They are truly a gem in Wichita!

Connected is one of those stores where I want to buy everything. The collection of goods is…read morewell-curated and well-thought-out, and the store itself is pleasant to shop in because things are placed just so. Lots of good vibes emanating. This store sells fair trade items and products that were ethically made. You'll find lots of handmade items from people all around the world, like blankets from Mexico, bowls from West Africa, dresses from India, pottery from Poland and jewelry from the Philippines. There are lots of goodies here that make great gifts. I stopped in because I was looking for a souvenir for my kids, and I found a couple of trinkets. The person who was working here was very friendly.

This is a great little fair trade shop in Lindsborg! I've visited here a number of times with my…read moremother in law and we always find things we really like. If you're in the area and enjoy supporting artisans around the world it's worth a visit!

Central Kansas is lucky to have a fully functioning jewelry sales and repair store. Jewelry…read morerepairs are preformed on-site - your heirlooms are not sent off to Who-Knows-Where. The jewelers are both excellent craftsmen in jewelry repair AND custom design. Unlike the chain jewelry stores, these guys have the ability to turn something you like into something you really love and can cherish for years to come. The staff are very friendly, genuine, and eager to fully assist you in your jewelry needs. This store offers all price ranges in heirloom-quality jewelry.

From the owner: Our specialties include offering quality jewelry at reasonable prices. We also have a great…read morecollection of Citizen and Fossil watches. Two jewelers are staffed full-time and create custom jewelry and preform jewelry repairs on site. Ninety-nine percent of our jewelry repairs are done in-house. We pride ourselves in offering excellent customer service where our goal is to educate before the sale and take care of your jewelry years after.

I had a really great experience working with the ladies at Powell! They were honest, super…read moreknowledgeable, and never made me feel pressured at all! The selection was really great, and they took the time to answer all my questions. Fantastic customer service from start to finish, and I really appreciated how easy and stress-free they made everything. I'd definitely recommend Powell!

I have been in high end customer service for over 30 years. Never in my life have I been soo…read moredisappointed in the lack of service we received at Powell Jewelry. With a full staff of at least 7 on a Saturday, no other guests in the store. They were rude, snooty, inconsiderate & were not interested in making our visit pleasant. They did nothing to ensure to keep our business. We will not recommend Powell Jewelry to anyone for anything, in fact we wil do everything we can to discourage someone from shopping there.