We are extremely pleased with our glass and mirrors for two showers and bathrooms. We received…read moreprompt, professional and courteous service at a fair price. The finished product is stunning. A customer could not ask for more!

Was almost driven off the road by one of their service people. Had to merge over and tried…read moreeverything to cut me off so I could not merge in front of them. Then rode my butt for a mile to show me how cool there were. If these are the people they hire to do service calls no wonder the business is struggling.

If it were possible to give a company a negative rating, I would do so. I initially gave 2 stars…read morebut am editing it because it took the company 6 months to finally fix the issue. Let me say, the guys who are dispatched to make the repairs were never the problem. The managers are incompetent and lack communication skills. I emailed the top manager, Keith, twice and never received any response from him. He passed my problems to the installation manager, Ashley. I had windows installed at the end of May. There were some minor issues, so in July, a technician came out to fix them. One window was missing channel trim. It doesn't seem like that would be major but apparently it was. They came out 3 times with the wrong part. I was told it needed to be ordered but it never was. I was the one who ALWAYS reached out. They would've brought the wrong part AGAIN had I not corrected Ashley. It baffles me that this company is still in business. I do love my windows, but I would NEVER use this company again, nor would I ever recommend this company. It's just not worth it.

Replacing glass after the Temple Tornado has been a challenge due to manufacturing delays. Window…read moreWorld replaced 5 windows for us and we were very pleased with the final results. We have over 25 Window World units in our home and they have performed very well! Hope in the service department kept us informed on progress!

One of my coworkers recommended True Value World Windows and Siding to us after he had a great…read moreexperience with them replacing the siding and windows on his house. I had been looking for a siding company for a while and was relieved to find a company that came highly recommended from a friend. I could tell from the first meeting I had with them that they were friendly, knowledgeable, and easy to work with, and their quote was thousands of dollars less than the other company I had talked to! We live hours away from their headquarters, but they had no problem traveling to us. If I had not known someone who had already used them, I might have been worried that it was too good to be true, but they delivered in every aspect. They were meticulous in their work, and their attention to detail was exceptional. We were so impressed with the siding, soffits, and fascia, that we decided to have them give us a quote for gutters as well, and we added that to the project. I have since found out that in addition to windows and siding, they have crews who can do any kind of construction work, and we plan to have them back to help us with the other projects on our house, including new windows, in the future. I would trust them with any job at this point, and I don't think anyone else can beat their prices. I recommend them to anyone looking at any construction job. They are fair, honest, skilled, and pay great attention to detail.

New home new issues! One of which were old weather windows that were just barely meeting the…read moredefinition of a window. We contacted a handful of companies for estimates and ended up getting canceled on last minute by more than a few of them. The ones that did replied (some well known named companies) wanted an armed an a leg and only for 6 windows. But all those became irrelevant once we started working with True Value World window and siding. The owner was out there day one answering questions explaining all about the windows and giving us our quote. Profesional, friendly and knowledgeable. Their pricing blew the others out of the water! He presented us with options and we decided on the platinum windows which we are in love with. True Value World were extra quick to order the windows. We signed the contract for work, payed the down payment, they handle the city permit and within 2 weeks we were ready for install .. which took 1 day for 14 windows! They stand behind their work and commit to addressing all if any issues! The windows look amazing and with the lifetime warranty I feel sure of the decision to buy. So much so that I am now planning on changing what windows remain to full update the home! 5 of 5 stars would recommend!

I asked Scot to make me a custom made window shutter after a picture, I found on Google. He…read moredelivered an awesome job. The shutter looks exactly like on the picture I gave him. The fitting over my window is very accurate. Even the color is exactly I was asking for. I really love my window shutter and I got lots of compliments from my friends. Even with heavy wind there are no noises or rattling. I highly recommend this company!

From the owner: Contact our local construction company today to learn more about our new build options.read more

Here I am giving the benefit of the doubt, because Bryan just started work on our major master bath…read moreremodel. I am supplying all material and he is doing the labor. Yesterday was "demo day" and boy was it ever. He started promptly at 8am and other than lunch did not leave until after 5pm. Amazing work as well as his worker Reuben. Demo'ed the shower, removed a separate tub, removed all the old tile, cleaned it all up. Oh, and removed all the old wall paper. Of course, they protected the floors where they had to remove all the debris as well as protected all the major items in the bedroom (beds, dressers, etc.) with plastic. So, for the first day, truly exceptional work in my opinion. Would highly recommend based on the work so far. Will update as work nears completion. My wife and I have built a million dollar custom home in the past and it is reassuring to see such professionalism. Update: day of completion. Bryan and Reuben finished the bathroom snd did a splendid job. They cleaned up well after themselves and left all in a great state. My wife and I are very pleased with their work, their timeliness each day, their overall professionalism as well as their ethics. The price paid was the price agreed upon with agreed extras along the way. We plan to use them again for two other projects in the future. We highly recommend them both. 2nd update: 3/11. After completion we noted that cleanup was less then perfect. Also, there was one full tile on the floor as you walked into the bathroom that had not enough mortar under it between the tile and the floor. How do I know? Every time one stepped on that tile it sounded hollow. All the other floor tiles were perfect. I called Bryan to tell him of this and gave him the choice to repair it when it failed or repair it now. He came out the next morning and took immediate responsibility for everything and even did a better job of cleaning. He also saw (on his own, without me telling him) of a place in the shower that needed RE-grouting. He did all this humbly and gratefully. He also reminded me to call him when I wanted he and Reuben to spend a Saturday putting flyers on doors for my campaign (I'm running for City Council in Woodway). He totally volunteered at no charge when he heard I was running. He has an amazing work ethic.

I had an outdoor building that needed lots of work - some panels replaced due to termite damage, a…read moredoor lock, a ramp, trim around door and 2 windows replaced, and painted. Bonfils gave me a fair price, came on time and finished on time as promised, only made me pay 1/3 up front and rest when job completed, and did amazing work - looks very good now. This man is passionate about his work and gave us several good suggestions - would recommend without reservation.

The service was impeccable. Mike Rodgers met me on my lunch hour and worked up my quote quickly and…read moreemailed it to me with no pressure involved. I accepted his quote, paid on Saturday, and he ordered my windows. They took 4 weeks plus about a week or two to get a City of Waco permit. Mark Roberts was prompt and courteous. He tore out my 76 year old windows whose panes were falling out, and installed beautiful Pella windows. They are high-quality, double-paned windows at a very reasonable price. Mark cleaned up after himself, indoors and out. This is very important. I love my Waco Windows!

From the owner: With over 75 collective years of experience in the window repair and installation industry, know…read morethat we have seen it all. Our promise to the customer for transparency, integrity, honor, and value are first class. The Waco Window team has the expertise to handle any job. From residential to commercial properties, storm damage to weathering issues, we have you covered!