Service is what any successful business is all about, as Brenda ,from Casa De Pets,so…read moreprofessionally demonstrated with our resent trip to her her shop. Since we are not from this area, we were very nervous to have a different groomer handle them, But Brenda quickly put our mind at ease. We could not be happier with the overall service and final outcome of the grooming. If you want a quality groomer then we highly recommend Brenda at Casa De Pets.

Treated my elderly Labradoodle with love and care. His grooming is perfect. He came home relaxed…read morewith no stress. Highly recommended!

Dr Hoest and her staff have taken care of our aging Great Dane with prompt care and concern for a…read morefew years now, and we know she's in good hands. The dedication to animals and doing fine work shown here is simply amazing, and my Danes knows she's going to feel better after she sees Dr. Hoest and her staff.

I took my baby girl here on April 30th, she was extremely lethargic, very very shallow breathing,…read morenot eating, not drinking ( it had been 4 days since she had either) she had blood in her poop, drooling. We had took her in and told them EVERYTHING! She was very sick, they told us they'd start with X-rays to make she didn't have a blockage. 6 hours later, we went to go get her. All the told us was they gave her anti nausea medicine, sent her home with different food and said "there was no blockage she's okay." They also said they took her outside and she "perked right up." "She hasn't thrown up at all while here" our baby girl proceeded to gag as soon as we got in the car. Progressively got worse since the moment she left. 2 days later she died. We took her to a second vet the next day after cottonwood, where they proceed to check her right away and said she's EXTREMELY dehydrated, and couldn't believe cottonwood didn't give her an IV, AFTER KNOWING SHE HADN'T EATEN OR DRANK IN DAYS. Amigo vet gave her IVs, tested her for parvo (negative) amigo told us she was extremely sick. My baby bled out of her but. She was extremely sick going into cottonwood, and they neglected our baby girl. 2 days after her passing, I talked to her doctor in person Dr. Hoest. I had asked her why they didn't give piper an IV. She quite literally SHRUGGED her shoulders. Continued to tell us, they checked if she was dehydrated, said she was. Were we told that when picking her up from there. NO, I was not. We were told nothing else but that she didn't have a blockage, THEY SAID SHE WAS OKAY. Whatever you do, don't take your baby here. Take them somewhere people actually care, Dr. Hoest chooses which clients she would like to GENUINELY care for. Yea it's cheaper here, but is it really worth the risk? Dr. Hoest neglected my dog, didn't do her job they way she should have. do NOT bring your pets here!

Amazing! This place is absolutely the best. We just walked in and immediately they were able to do…read moreher nails and with a Dremel, brilliant!!!

What a horrible place!! Deserves zero stars. We gave them a 2nd chance and they still blew it. They…read moreare unprofessional, untimely and disorganized. Our dugs both shake when they go there.

Bark's does not have a formal policy for dealing with injuries to dogs within their care. And…read morebecause of their negligence, our family dog died from injuries sustained at Bark's. Please read on to be a better informed dog owner seeking boarding for your pet. For nearly a decade, my family had a rescue named Harry - we called him "Handsome Harry". He was a very small dog, but he made up for that with personality. He had a white tip on his tail that would become a blur when he wagged his tail enthusiastically. In October 2018, Harry was bitten at Bark's Play and Stay. He must have been bitten by a much larger dog, as there were large puncture wounds on either side of his head. On the Saturday that Harry was bitten, which we understand can and may happen, BUT my mother was not called by Bark's to notify my family about the injury, nor was he taken to the vet. On Sunday, when my mother arrived to pick him up, his head was swollen, he was dehydrated, and nearly unresponsive. He was taken to an emergency vet on Monday, where the vet informed us that his injuries had started to abscess. Harry died the next day, and it left my family devastated. All we wanted, was for Bark's Play and Stay to create a formal policy and process to better protect dogs in their care in the future. My mother recently reviewed Bark's stating the same thing, and her account was conveniently reported as fraudulent to Facebook - and thus the review has temporarily been removed. We just want owners to be informed, so what happened to Handsome Harry never happens to another dog under their care again.

Best dog boarding in town! I've tried a bunch and never been pleased. My girl is always super…read morestocked to pull up in front. I travel for work every week and I feel that my beast prefers barks more than home. Super friendly folks.

I can't say enough amazing things about this vet clinic. From the front desk staff to the back…read moreoffice, everyone was exceptional. I had to put my 15 yr old lab down after a massive seizure and they were so gracious when dealing with her and myself. I highly recommend this place and the bonus is that they are affordable!

As a military officer with extensive domestic and international travel experience accompanied by…read morepets, I prioritize leaving positive reviews to support well-run businesses. However, in cases where systemic flaws impact pet care, it is essential to provide constructive feedback to encourage improvement. Canyon Country Animal Hospital in Grand Junction, CO, stands out for having the least competent reception staff I have encountered across multiple veterinary clinics. We have visited four times for our dog and newly adopted kitten, and each experience has highlighted significant deficiencies in internal communication, professionalism, and customer service. Key Issues Observed 1. Inadequate Internal Communication and Appointment Management - Despite the clinic being consistently empty (never more than my pet, myself, and maybe one other client present), receptionists appeared disorganized, confused, or unapproachable during all four visits. - Medication Refill Error (Dog's First Visit): We explicitly requested chewable Apoquel tablets during a new patient exam due to relocation needs. The veterinarian assured us that the last chewables had been sold but refills would arrive in 1-2 days, with the front desk to call for pickup. After three days without contact, I visited in person and was provided non-chewable tablets at $113 for a 30-day supply--$30 more than our previous clinic. When I pointed out the discrepancy (non-chewables), the receptionist stated, "We don't carry chewables because they cost more." This misinformation (chewables are standard and available elsewhere) led to no resolution; we ultimately obtained the medication from our previous veterinarian and will now order exclusively from Chewy. - Kitten Vaccination Scheduling (10/13/2025 Appointment): Our shelter-adopted kitten's records indicated his third round of shots was due on this date. Despite no email or text confirmations, I called repeatedly from 0750-0830 and emailed for the time slot. The call was answered at 8:32 AM, declaring me "late." I arrived promptly and was still able to be seen by a kind veterinarian who performed an exam but deferred vaccinations due to the kitten's small size. Records now incorrectly show him as delinquent on shots, complicating our upcoming move and rental applications. - The vet's Instructions were: Return in 4 weeks for distemper shots; return in 8 weeks for rabies. I paid and left. - My follow-up calls revealed that there had been no appointments scheduled for follow-up. This morning I booked the next appointment and asked to verify some information, the receptionist stated cats cannot receive rabies shots until 4 months old and that the 4-week visit was only for distemper--despite the kitten reaching 4 months by then and me asking can I do both? The 4-week visit is a technician-only appointment so I won't be able to consult the vet and the receptionist did not offer to confirm for me. Still no appointment confirmations were sent. 2. Unresponsiveness and Excuses - Receptionists failed to answer calls or emails promptly, even on low-volume days. When questioned, one stated, "It's a Monday," despite the clinic being completely empty. - Request for appointment notifications was denied with the explanation, "Some phone companies block them." This issue does not occur with notifications from other medical providers and seems like a failure on the clinic's part. I have service-related disabilities that cause me to rely on confirmation emails and messages and I don't believe it is too much to ask. 3. Consistent Lack of Professionalism - Both receptionists (two young women) were inhospitable and defensive during all four interactions, particularly when addressing legitimate concerns. This extends to poor coordination between front desk and veterinary staff. In four visits, not one has been helpful or useful for my family. Broader Context: - Following the tragic loss of our healthy cat within two weeks of treatment at another local clinic (with even poorer outcomes), Canyon Country Animal Hospital was recommended as a superior option to us. Regrettably, we have not experienced the expected standard of care. Our pets deserve efficient, accurate, and compassionate service, which has been absent here. Recommendation - I strongly advise Canyon Country Animal Hospital to invest in receptionist training, implement robust appointment and notification systems, and improve front-to-back communication. - Pet owners in Grand Junction deserve better. After this being our 3rd Vet Clinic in 2025, we cannot afford to relocate again at this time and go through new patient exams again. For now I will rate accordingly, with hopeful intent for a positive update in the future.

Marie's and her helpers' dedication and devotion to helping cats in need is unsurpassed in the…read moreGrand Valley. How she manages to give so much time, money and love is truly miraculous. She has a gruff exterior that holds an extremely tender heart and every death breaks her heart. Kittens are not easy to keep alive many times but she always goes the extra mile. She's a treasure.

STAY AWAY FROM LOMA CAT HOUSE. I have two cats that I've been feeding for months that need a home…read more I read bad things about Loma Cat House, so I made a post earlier in the week on here asking opinions. Most were good, but I had a terrible experience from just one phone call. I called explaining my situation and she said she will text me so I can send picture of the cats. When I did five minutes later, these are the texts she sent me. VERY unprofessional and rude. Hopefully she doesn't take her anger out on her cats.

It was over 3 weeks ago that Milo went to "The Spa". A long fur cat with an undercoat that mats…read moreinto balls & dreadlocks, he refuses to let me brush them out. Normally a cat who loves to be held & cuddled, brushing is not his thing! So 2 - 3 times a year he goes to see Sara. Getting him into the carrier, he starts screaming, and it continues on the short drive to Chow Down Pet Supplies. Every customer is alerted to his arrival. Once in Sara's room, he calms down. Milo loves her! I help to hold legs as she shaves and combs him. Returning home, nails clipped and usually with a Mohawk "do", he has a spring in his step, and shows off to his girl cat housemates.

So happy! More importantly, the dogs were happy and they looked great. Nice little place, very…read moreclean, and the dogs aren't kenneled in between grooms, so they're stress-free. First time they've been just as happy when I went to pick them up as they were when I dropped them off. Can't recommend this place enough!

i love taking my dog here she always has so much fun, such a clean facility and very nice staff!read more

I took my best friend ( Newfie). To this groomer. I looked and read comments from Ruff' Resort most…read morewere very good how there animal's were happy and some even didn't want to leave! So I took my friend and made a appt for grooming ..... But here's the thing .... The first groomer a young blond woman washed and sculpted, brushed and made my friend BEAUTIFUL! THE only thing was he was so thirsty!! He drank like he had not drank for 2 days!! So I made another appt 3 or so months later...a older dark haired woman said the price might change if he got bigger. Ok...he arrived at 1pm. At 3:38 I got a text he was finished. My friend picked him up. $270.00 later I arrived home to my Newfie chopped up on his legs groin area and matted behind his ears. He was limping also. My friend said that the groomer had said " oh the dog Fell off The Table 2 times!! So I took pics and checked him over! He was so unevenly cut I was not happy! So please please if a groomer is putting a newfinlands on a table 4 feet high you prob don't want him or her there! I WOULD NOT TAKE YOUR BEST FRIEND TO THIS PLACE !!