I had a terrible experience with CLAWS. I adopted a cat that had behavioral issues and needed a…read morehome with more people and pets so it would feel at home. It cried most of the night, tried jumping on the hot stove repeatedly and ate most of my plants. I had asked for help from CLAWS but they only suggested that I play music for the cat at night. Needless to say, I had to return the cat and was shamed for not putting up with the behavior for as long as it took (they said three months or so). I asked if I could get my money back and I was told that I had signed away my right for a refund when I applied for the adoption. I asked if I could adopt another cat and was told that out of the 90+ cats that they had, none would be a good fit for me at that time but maybe in a few months. I left feeling bewildered. I later asked for proof of what I had signed, but there was no response and nothing on their website backed up this claim. Then I asked to have my money returned to me, but once again I was never responded to. I should have done my due diligence and looked into this place before I adopted a cat - this was a terrible experience and I hope that they will do the right thing and refund my money.

Our family has adopted pets for years, and all of our fur babies have been rescues. I have to say…read morethe experience my daughters and I had today with Valerie in Grand Junction was absolutely abysmal, and she in NO way represents the professionalism and dedication it takes to find loving homes for the cats she says she wants to adopt out. After attending an event held at a local pet supply store, my older daughter--a veterinary professional with plenty of references and outstanding feedback from all of her peers--was insulted and berated by this woman. My daughter filled out an application, and we waited an entire day...after speaking to the store manager and explaining that we were under personal time constraints. The manager assured us it should be no problem and that she would contact Val herself and ensure the process moved forward. We spent the day with NO word from Val. My daughter spent upwards of $200 on new supplies to care for a kitten that was put on display at an adoption event, along with other kittens--all of them visibly sick. In fact, one of the kittens sneezed so violently that the poor animal sprayed blood all over the cage and its own white paws. My daughter wanted very badly to rescue one of these obviously ill kittens and take it to her veterinary clinic, and we were told it was fine. However, upon returning to the store after HOURS with no update from either the store manager or Val, the contact from CLAWS, we stopped back by the store before closing, only to find that ALL the kittens had been removed. The store manager on duty got Val on the phone, and she was instantly hostile and had my daughter in tears within a minute of beginning the conversation. She accused her of not being a veterinary technician and said that if she knew anything she would know this wasn't going to happen. What a TERRIBLE way for a supposed animal lover to treat another animal lover who only wants to help those in need. The woman was downright vile, rude, and didn't even give my daughter a chance to explain, talk about her references, or work out an alternative plan. She told us she removed the kittens as soon as she knew they were ill, but this is NOT THE TRUTH, because several store employees where the adoption event was held told us the kittens had been there for WEEKS, had been showing signs of illness and coughing for quite some time, AND had recently received antibiotic treatments. Val KNEW they were sick! Val was hoping to farm out the kittens before anyone recognized or knew they were sick. Unfortunately for her, a professional, certified vet tech walked in, saw kittens sneezing blood, coughing, and with weeping eyes and was compelled to help. How many other sick animals are you trying to farm out? And how to you participate in an adoption event with ONLY sick kittens? How do you treat people the way she did...in the span of a minute? I support numerous rescues, and I can honestly say I feel sorry for the animals in Val's care. I hope CLAWS has other, more professional, caring, and empathetic individuals willing to help those that need it. This is a rescue I would avoid at all costs.

Friendly knowledgeable staff. In and out in a jiffy. Would…read moredefinitely come back if we are ever in the area again.

We took our 7-year-old Border Collie, Jack, to the PetSmart in Grand Junction for a bath and…read morehaircut--and they completely shaved him. Anyone with even basic grooming knowledge should know that shaving a double-coated breed like a Border Collie is harmful. Their coat protects them from heat, cold, and sun; once shaved, it may never grow back properly. This was not a small mistake--it was a clear sign of negligence and lack of training. Jack's coat may take months or even a full year to regrow, and it may never return to its original condition. The health and comfort of our dog were put at risk for no valid reason. We are demanding a full refund, a formal apology, and a clear explanation of how PetSmart will prevent this from happening to other pets. I would not recommend this grooming service to anyone.

Terrible service. Was treated like my dog and myself did not matter. Was told very rude and…read moreunprofessional things such as "Take a shot of whiskey" and that "I was a drama queen." I would take a long look at the doctors hired at this establishment and consider if employing them is worth losing customers.

we give the people here a 10 out of 10. We had an emergency situation with one of our dogs. we are…read moretraveling around Colorado sight seeing and they were very gracious and got her in right away, did all test that we're needed, gave her meds and they got us on our way! We recomend this clinic !!! Thank you so much for the care you gave all of us!

I think they try to do a good job, but they are so understaffed in the veterinary clinic. They're…read morequick to adopt their dogs but when you need to schedule the rescue dog for a follow up vaccination appointment, they don't call back, they have no staff to answer the phones and I believe they just lack empathy and compassion to people who have adopted their pets. I needed to get a kettle cough vaccine updated for my rescue dog to board her because I have to fly out of town to be with an my elderly mother who is dying. They didn't return my calls so I drove over there and then they said they didn't have time to update her vaccination. It takes five minutes and they told me they were a month out on vaccinations and they don't have staff to answer the phone. It really makes me wonder about the care of the animals if they have such a shortage on veterinary staff.

They try so hard and do a good job with what they have but I wish they would place their animals…read morewith the best suited home vs first come first serve.

Outstanding place for taking care of of your fur babies! Service is great and everyone is always…read morehelpful!

This is the best pet store experience you'll ever have. Awesome employees, great product, clean…read morestore and overall fabulous environment. You'll love to be spoiled!!! Embrace the customer service experience!!!

This was the best training for our 1 year old lab, Huck. We enrolled in the Manners 1 class and…read morewere impressed with Noelle's knowledge from the start. The class format included reviewing the previous weeks training, discussion and demonstrations of the new topic, in person practice and q&a on the new topic, and then homework assignments. Huck learned how to heel (without pulling), the commands sit, stay, and down completed the first time asked, come, watch me, and several games to play that reinforce the training. Before we enrolled Huck, he pulled us around the block but now he walks beside us even in crowds! Each week builds on the previous one so it was important to practice to reinforce what was learned. We put in a lot of work, but it was definitely worth it. This was the best investment of money and time into our dog! Highly recommend!

No one knows puppies and or dogs with issues like Noelle, her socialization classes are well…read morethought out with individual attention. She gives hand outs, homework and she's a ton of fun! Just like most classes, you get out what you put in... a great dog lady. The ones who really know their stuff are hard to find.

Owner called me back and was very short with me. She neglected to hang up and did not realize I…read morewas still on the phone. She said foul things about our conversation and proceeded to call me a Bitch. When I called her back she hung up on me. I would never leave my puppy with such a negative and unprofessional person. Shame on you Judy....

My wife and I attended Judy's dog training course for 6 or 8 weeks. We thought we had our dogs…read morepretty well trained BUT not so. We learned a lot and now have a better understanding of our dogs and of ourselves. Great experience is an understatement. All three of our dogs listen better and we use simple verbal commands and hand signs. Thanks Judy.

We recently took our newly adopted dog on our first family road trip for a little mountain biking…read morein the Grand Junction/Fruita area. Though he was excellent, we learned he had serious separation anxiety when we left him alone for a few hours in the hotel. We were pretty bummed, as the hotel had warned us we were not allowed to leave him in our room again unattended due to the barking and whining. We had one more day of mountain biking left, but knew we couldn't unless we could find something do with our dog. I was reluctant to do such a thing, but looked on the local craigslist adds for dog sitters. I left several messages, but Meagan from Run That Hound called me right back. When she asked when I needed a dog sitter, I explained the situation and said, "today, like in an hour...." We took him to her house where she spoiled him all day. Since we had only had him a few weeks when this happened, we were not sure what he liked or didn't like (besides constantly being near people!) It was funny the things she found out he likes to do! Apparently he is a swimmer, fetcher etc! Needless to say, we picked up our dog after about 6-7 hrs and he was EXHAUSTED (a very good thing!) I was totally impressed with everything. They gave me a professional folder with his name on it, photos they had taken of him during the day and a full report of all his doggie activities. Wow! On top of an awesome last minute craigslist find and worn out dog (again, this is a GOOD thing!) it was very affordable. I HIGHLY recommend Run That Hound to any dog lover that needs professional, kind, reliable and affordable help with their four legged best friend. I wish they were in Denver where we live.