the people there are kind and amazing they were there on time and fast. Then they gave me a free…read moretoothpaste and toothbrush.

You wait forever to be seen, they make you come in for several visits to do one thing, they add…read morethings that you "need" even though you was just there two days prior, if you're 2 seconds late they tell you to leave, they're rude and racist!!!!

Explain to me the policy of which states 2 missed appointments results in being "dismissed" from…read morethe practice. (Missed 1 appt, 2 maybe 3 years ago and then a second "missed" cleaning mind you she had a cavity that was being taken care of that week so there was no reminder text or call for the cleaning so they considered that a missed appointment.) This is the ONLY dentist she had ever been to. So we had been going here since she was 5 6 years old, she just turned 10... So over 5 years span 2 "missed" appointments. With that I was told if she needed to be seen I could call and if they have a cancellation That Day they would allow her to be seen...? Oh and after my inquiry of this and speaking to Mr Bozic, as my daughter and I walked out the staff laughed. We had great experiences with this dentistry outside of this situation. I sat in my car crying after this whole ordeal and yet here I am in need of her being seen and I simply want to know, am I to call daily once y'all open back up?

This was my 1st experience and my kids and I loved it. They were done together and I watched as…read morethey had amazing attention grabbers for kids. We had our initial visit and it took no time at all. Dr. Bozic was full of personality and even made connections with my kids like showing his fear of Disneys Tower of Terror.

Had a sleep apnea mouthpiece made and Dr Ortman took all the time needed to make sure it was a…read moreproper fit Great experience and friendly staff

I decided to write a review because I have been reading nasty reviews (probably deserved) of other…read moredental offices in town, and I thought it might be nice to write a good review for a dental practice that definitely deserves it. I have been going to Dr Ortman since I moved to Lafayette in 2008 (I'm writing this in 2015). His staff has always been knowledgeable and friendly, and the dental hygienists are very good at what they do. Getting my teeth cleaned is not my favorite way to spend an hour, but they make it as pleasant as possible. The last hygienist I saw was Kirsten, and she was friendly, gentle, and even made me laugh a few times. There is a new dentist there, Nathan Webster, and not only is he a good dentist and explained everything clearly to me, but he's also easy on the eyes. Mmmm hmmm. Anyway, since my insurance is through Purdue (for grad students) and it's total crap, I had to pay out of pocket, about $245 for x-rays, exam, and cleaning. While that's not cheap for me at all, it's still better than going to the two places that are covered under my insurance, both of which magically see cavities that you don't have and run exorbitant, unnecessary treatments such as "deep cleaning" and "mouth cancer screen". Oh, and if you're from Dr. Ortman's practice and you're reading this: please update your website and add some pics of your new dentist. Thx.

In my lifetime, I have been to several dentists and have had a wide variety of experiences ranging…read morefrom excellent to atrocious. Dr. Snyder is easily in the excellent category. Her approach to patients absolutely one of respect with a true concern for their well-being and comfort. She and her staff continuously refine their dental techniques. I come out of her offices feeling smarter about what's in my mouth, and that is saying something. Her fees are a bit higher than other dental practices, but you get what you pay for. If it gets me to actually look forward to each dental visit, then it is worth it!

Having moved across the US frequently, I've had a wide range of dentists, some of whom were…read moredownright unethical. In fact, when I first moved to Lafayette, I had a dentist give me an estimate for fillings for my "four cavities" which I knew I didn't have. After getting several referrals from co-workers for Dr. Snyder, I made an appointment. She is one of the top dentists I've ever been to. Her and her staff are friendly and professional. I have visited her office three times now (guess what...still no cavities!), and have zero complaints. She's about the friendliest person you'll ever meet too. My services always go smoothly. Her office is clean and modern, equipped with all top dental equipment. On my most recent visit, the office had to reschedule my appointment at the last minute. Most medical offices will penalize a patient if they do this yet do it themselves freely. Not Dr. Snyder's office. I received a gift card for the inconvenience of the last minute rescheduling. I sincerely appreciated this accountability and gesture. Even though Dr. Snyder is out of network for me and I have to pay in full up front and wait for insurance to reimburse me, going to a friendly and ethical dental office is worth it. I recommend her to everyone I know.

Being a student at Purdue, I do not have a dentist in Lafayette. However, a couple of weeks ago one…read moreof my wisdom teeth started to hurt and quickly became unbearable, so I called Highland Creek and they were able to get me in that morning. The dentist and the assistant were so so nice, gentle, and caring. They listened to me and could see exactly what the problem was. I was in, filled out the new patient information, was examined, numb, and had my wisdom tooth pulled in a little over a hour. Quick, painless, gentle, and VERY kind. I would recommend Highland Creek to anyone who needs dental care.

Called a couple weeks ago and made an appointment. They gave me their email address to have my…read moreformer dentist (in Oklahoma) send my dental records. Well the email is a mile long and I got a character wrong. it did not ping back to my former dentist either. But Highland Creek didn't get it. I show up on the appointment day and fill out 15 minutes of paperwork. Then I go back and am told they won't do an exam without xrays and they didn't get mine from the other dentist. They would take xrays but I do not want unnecessary xrays taken as I had just had them taken 6 months ago. So I said I'd reschedule. In retrospect not sure I will reschedule WITH THEM. They could have told me yesterday that they didn't have the records. A major hassle (for me).

My 4 year old daughter and I walked in and were immediately greeted by very kind ladies. The office…read morewas very clean and very much kid friendly. We were brought to our room promptly at our appointment time by Marissa who did my daughter's cleaning and X-rays. Marissa was wonderful with her. Very sweet and gentle. Dr. Lizzy came in and was so welcoming and up beat. Dr Lizzy was very informative to me and really eased my mind due to the fact we were there because my daughter had an incident and I was worried there may be some trauma to her gums and teeth. Over all this was a WONDERFUL first experience here at this office and I'm very grateful for the care they gave my daughter and how comforting and reassuring they were to me as her mother. I look forward to this being all 3 of my kids primary dental care facility.

From the owner: Pediatric Dentistry, Kids Dentistry, In-office Sedation Dentistry, Skilled in Special Needs,…read moreFrenectomy, Tongue and Lip Tie Release, Restorative Dentistry, Preventative Care, Office Heavily Focuses on Positive Children/Patient and Parent Experiences

They just want to add on expensive extra services that are not necessary. Do not listen to you.read more

I went in for a check up as a student in 2019 and was told I needed all sorts of work done,…read moreincluding fillings and crowns. I got a second opinion halfway through the process from a well-established Dentist who notified me that my Teeth were in much better shape than what I was told. They also tried to push me to remove my wisdom teeth twice although they have never been a problem. To explicitly state, this review is based off of their 2019 performance and does not necessarily speak accurately of their present practice.

It is 9 pm on the Saturday before Memorial Day. Kind of a funny time to be reviewing an…read moreorthodontist, right? You'd think so, but I just got home from meeting Dr. Ashcraft in a parking lot so that he could clip my daughter's wires. Wires tend to get pokey at the least convenient times for the Austin children, and the people at Ashcraft, including the eponymous doctor himself, always go above and beyond to make sure my kids suffer as little as possible. There aren't enough stars for this business.