Great Bike Week deal on new tires for my bagger. Front end wobble is gone. I had spent 4 days…read moreriding in Daytona prior to service, bike was filthy. After a complementary wash and clean job, I was absolutely amazed by the chrome wheels. They looked brand new, both of them. I understand Daryll is well known for his bike detailing. Thank you Ademec Regency and Daryll.

Do not bother taking any make bike to this location. Carl has no business running repairs on…read moreanything but a stick. And Alec Adamac is another one that drops the ball continuously. They charged me 680 to change fluids and put back my same plugs that I inserted and marked. Because of past experiences and it's not any better. After the first time they didn't fix anything at Regency, they moved it without my consent to Baymeadows. Damaged front foot pegs, gas tank, put fuel line in a bind so fuel wouldn't flow. Also the inserts used to extend fuel line were to small sucking in air and busting out. After 3 E-mail Alec Ademac thinks I'm going to eat this. Well think again. Baymeadows isn't any better. A lot of employees with the rearmed on their shoulders and I'd be scared to let them work on a skateboard board.

This dealer is great when they r getting ur money after any problems it's like they don't care…read more Throttle cable broke and stuck wide open and causing me sever injury and that was after calling for help because it wouldn't kick start no concern from dealer. After I ordered a throttle cable and finally got the bike to Kickstart . The Kickstart broke in a full push and causing my legs to be injured severely on the bearclaw foot peg and causing my hip to be injured. So I'm going on I'm making payments on something that I bought to ride and have fun on now and again and can't even get on it to ride now . What a hunk of junk. Sincerely take heed Charles hall

I purchased three four-wheelers for my kids for Christmas. Order placed 18DEC2025, delivered…read more22DEC2025, and they couldn't even manage that correctly. They only unloaded two of the three units because the delivery guy "didn't know there was another one." That alone should have been my first red flag. They drove the machines off the trailer, and I had to push them myself into my garage. These were supposed to be Christmas gifts, not a DIY recovery mission. My kids rode them for approximately two total hours. On 26DEC2025, we went to ride again and one of the batteries literally EXPLODED. Not "went dead." Not "lost a charge." Exploded. That's a catastrophic failure on the second use of a brand-new unit. I contacted the company on 29DEC2025 about warranty replacement options and was told by Corey to come in. I arrived with the battery in hand, which was visibly destroyed. At that point, the story changed immediately. I was told the battery "isn't considered a part" and therefore is not covered under warranty. Let that sink in. A battery somehow isn't a part. Then I was told, "If you don't like that, contact the manufacturer or just buy a new one -- they're like $30 on Amazon." When I referenced the 90-day DEFECT warranty and the 6-month parts warranty, I was met with condescension and told, "If you had read the packet when you bought it, you'd know the 6-month warranty is engine and transmission labor only." I DID read the packet. That's how I know they're full of it. I again pointed out that this was a CLEAR DEFECT -- a battery exploding on its second use -- and asked how that does not qualify under the 90-day defect warranty. The response? "Doesn't matter. It's not a part. It's a battery. They're $30 on Amazon. Just buy another one." This company does not honor their own printed, signed, and confirmed warranty paperwork. They lie, they dismiss legitimate safety issues, and they talk to customers like they're idiots. They hide behind word games and technical nonsense to avoid standing behind the garbage they sell. A battery exploding on a children's four-wheeler is a SAFETY ISSUE, not a customer inconvenience -- and their response was essentially, "Not our problem." STAY THE FUCK AWAY FROM THIS COMPANY. They will take your money, screw up the delivery, sell you unsafe equipment, and then smugly tell you to go shop on Amazon instead of honoring their warranty. If this is how they treat customers within four days of purchase, imagine how bad it gets later. You've been warned.

Out of vehicles and closed on Saturday. I'm sure airport and a few are open, but all state no…read morevehicles until Monday.

Manager Andrea Cash gives very poor customer service to a frequent renter over a $14 discrepancy on…read morean Enterprise contract vs what they wanted to charge when returning the car. Instead of making it no big deal, as in "I'm sorry, we made a mistake " ... she starts arguing, says it was airport tax, etc. I had the contract!!!! Thanks for the bad feels, lady. Next time, focus on your customer, not where to put the blame on your colleagues at Enterprise. If there's a mistake, follow up on who to blame on your own time.

I usually rent from Avis/Budget where we have a cooperate account. Unfortunately none of the…read moreAvis/Budget locations had vehicles available. This is the first time I have used Hertz, so I don't know if this experience was typical. But it was not customer friendly. When I declined the additional insurance the agent's tone became demanding. It wasn't enough to provide the name of my insurance company, I had to call my agent to obtain policy information. It was a good thing that it was a weekday during normal business hours, I don't know what would have happened if my insurance agent's office wasn't open. I did not appreciate the extreme hard sell on purchasing additional insurance. I travel for work and rent vehicles very frequently. I know that my insurance covers a rental vehicle, and I also my American Express covers vehicle rentals. I refuse to be bullied into buying unnecessary insurance. After I firmly declined the insurance purchase the agent's tone became went into the parking lot and took photos of the vehicle I was renting. He took photos all around, all angles of the vehicle, all sides. He said he would send me the photos but I never received them. I definitely won't be renting from this Hertz location again.

Scheduled for a rental. Got confirmation its ready for pick up. Drove 25 minutes to be told they…read morewon't service me.

When traveling for work, I opted to get a rental vehicle to avoid costly uber rides. I had hoped…read morefor a Chevy Trax as looking to possibly purchase one, but received a like vehicle. Genuinely, I was impressed with this Mazda and was happy with my rental for just shy of two weeks. Airport signage is pretty clear, so it was easy to also return the vehicle. Even pick up is easy as it is located near the baggage claim. Overall, I enjoyed the experience and would rent a vehicle here again.

I have rented from HERTZ before, but this has got to be the funniest experience I've ever had…read morereceiving a Carr the very fun upbeat. Practical staff told me they were running out of cars, but we're so great about accommodating me as I was accidentally given a full minivan while I am a solo driver I did not need all that space and they were great to shift that reservation for that adaptive alone. I will rent from HERTZ at the Jacksonville airport again and again thank you for making my check out easy effortless and actually quite funny. I love what you do. You're great at it. Thank you.

I booked a convertible in advance for my wife's birthday for a trip to Miami. The day before, they…read morecalled and said the car was unavailable and that I could rent another one, but the good price for early booking was no longer available. They refused to offer a discount. They rented the convertible to someone else at a higher price, despite my reservation. Our mood is ruined! Our plans are destroyed! You can't rely on these guys.

I've rented several cars from this location for work. Chris that works the front desk is extremely…read morehelpful and goes above and beyond to make sure everything goes smoothly.

I have a 2015 Spyder. I called to make an appointment for a miss in the engine. I was told" We…read moredon't work on anything older than 2016". So what do I do? "Go find somebody that will work on it". Beware what you are headed for at Jacksonville PS.

Went here to check out some bike options this dealership had for my first bike. Was speaking with a…read moresalesman over text about Ninja and pricing options and when I went in he had it where he thought it was a guaranteed sale with license plate, paperwork, etc all printed out which was a lot of pressure. Not to mention, while i was talking with the salesman I mentioned my fiancé (who was with me) was a little upset because im his girl and hes worried about my safety and he said "ya, I can tell. Hes probably insecure/unmasculine because his girl is riding and hes not" which is an absolute WILD thing to say to a customer. I was quoted $6,700 over text and when I got there it went to $8,000 for a $5,700 bike finances. Im aware of fees but this is just outrageous. I gave an extra star due to the lady who runs the financing part of the business and the sales manager, he was really cool. Im not even as upset about the price as much as I am about the comment. You dont talk about your customer's fiance like that at all especially when you're about to sell a bike. That lost the sale for me, I decided to go somewhere else I even reached out to the salesman to thank him for his time (even after that comment) and radio silence. No text back, nothing. Its clear they dont give a shit.