It seems that there are two different stores, one that sells home goods and gifts, and then the…read moreFashion/clothes store. This review is about the Clothes store. I needed a dress, and while I could've gotten something at marshalls or burlington, I wanted something well made that didn't look cheap. Something unique, and I found what I wanted here. Good quality fabric, well made womens attire that looked great and got me compliments. The best part of it was that they had a sale section that made my shopping experience very affordable so I walked out of there with two dresses! Staff was helpful, and I know this is going to be a place I shop at every time I visit.

Ooh this place was so cute! We visited the home goods section and I loved looking around for gifts…read more I ended up finding some great ones in the clearance sections, which were scattered around the store on the outside shelves. My friend picked up some nice bowls and a few other items, and I came away with a book, some air fresheners, a pack of car stickers, and a puzzle, all for about $10. What a deal! I only wish I would've picked up a few more items. The cashiers were friendly and efficient. I would recommend this shop for anyone looking to buy gifts or items for themselves!

This has been my go to beauty shop for years. It's owned by the same family that owns Kim's down…read morethe street. They've got a great selection of wigs and extensions. The prices are very fair- probably the cheapest for the quality. In addition to that, they've got tons of great hair products, jewelry, hair accessories, and even lashes! Great place!

The service was good, and they have a good array of items even for uncommon hair…read more I needed help finding an item, and the lady came from around the counter & happily showed me where it was. Would go again

I am local and this is really the most convenient beauty store. I go here often, as I do my own gel…read moredip nails. During COVID, the items have been sparse, but that's just the name of the game since many people are doing things at home now. The nail supplies section lacks many prices -- most times I need to ask an employee to do a price check. There is good selection in this store. The employees are the worst part. They are nice people and willing to help, but more training is needed. I have had several unpleasant and unnecessarily long check out encounters. 1. The store manager just could not figure out how to scale my Sally's rewards. I had two $5 rewards. After scanning both, she insisted that the second did not scan bc it was the same reward. It was not, and after she played around with the machine, my second code finally scanned. During this, she could not figure out how to take an item off of my order -- I wanted it off bc of the price (not marked and. surprise to me at checkout). She looked at me and said "oh.." -- it was clear to me she wanted me to buy the item instead of figuring out how to take it off the order. I ended up buying the item because i was frustrated with how long my checkout for three items was taking. 2. One employee could not log onto the computer system for several minutes. She kept telling me she didn't know what was wrong. She did not try the other computer they had, or ask a coworker/manager for assistance. She finally realized that caps lock was on. I didn't realize until later when I went to go return an item, that she scanned one item twice, and did not scan the item that I wanted to return. Now, I am trying to return an item that looks like I never bought. A different employee could not grasp that her coworker made a mistake. Perhaps this is my fault, but the item was small so I brought it in my purse when I went to return it (i try to not use bags when i can). The employee asked "so did you accidentally put this in your bag? you want to buy this?" I had already clearly told her that i was returning the item and had the receipt as I was pulling the item out of my bag. I realize bc of the receipt not having the item the whole situation could seem fishy to an employee, however I wish they had some faith in a repeat customer. I am in there often. Overall, I sometimes avoid the store and buy things from other places online to avoid the unpleasant customer service experience.

Nichole in this Ulta Beauty location is incredible. As much as I didn't expect to interact with the…read morestore manager, her "hello" to me was kind, genuine and unimposing. I'm reserved about talking about my facial skincare, but Nichole's demeanor made the discussion comfortable. She was professional with her delivery and her guidance reflected much knowledge of the product(s) by which my skin would benefit. Many thanks!

Beware. I paid for my daughter to have her highlighted roots touched up and the stylist Charlie…read moreoutright lied to her and misrepresented her experience,claiming to have 5 years when in fact she was a recent graduate. She not only didn't do as she requested, but did additional and completely different color style. Turned her hair orange on top of it. She gave her one try to fix it while she was putting color or bleach on it she said she hoped her hair wouldn't turn green! My daughter had to go somewhere else at this point. Turned out it was Charlie's school instructor! That's how we found out she just graduated and lied about her experience. The store mgrs were so condescending to my daughter when she requested a refund and they refused, even though she gave Charlie an opportunity to fix it(made it worse) and she had to seek someone else to repair and fix it. Awful service and management. So much for customer satisfaction!!

I have never had an issue coming here. They are great with customer service and the owner is very…read morenice and always understanding and does everything he can to satisfy my needs as a wig wearer. i've got so amazing wigs from here

Been coming here for over 5 years. This place has EVERYTHING you need for anything beauty related…read moreat the best price. Wigs, cosmetics, and other beauty products, all here. My favorite is the lash selection. Place is clean and organized, and the employees are really nice and will help you if you need any advice.

Went in to get my hair done as my current stylist was sick! Went in with a vision and came out a…read morenew person! Sabi was professional and amazing! I will recommend her services indefinitely!

Hi, my name is Jeff. I just had to say something because I am a Doordash delivery guy I go into…read moreultra beauty quite a bit the manager there seems to be nice but this past visit was unbelievable rudeness through the roof. There was three women on staff they knew I was standing there cause I had my Doordash bag to pick up some items. One person didn't even say hey welcome I'll be right with you. They just ignored me and then I'm steaming. The steam is coming out of my ears and then I say hey come on help me still got ignored finally after 25 minutes. The manager came over and I said hey where am I supposed to stand even though she knows me from seeing me she gave me some attitude. It wasn't busy in the store, but they knew when you're walking in the door there's a spot that Doordash stand and she said well they couldn't see you. I'm telling you I'm never having life. They just lost 20 customers plus because I'm passing the word out about this so all people that I know that shop there are going to tell their friends it used to be a nice place to shop now the staff thinks they're better than other people that's how they come across but they don't say like oh welcome or thank you for shopping here they've become so complacent. They don't realize that they're not doing what they used to do. Very upset. I still am upset about it.

I had high hopes for this one. Small, seemingly personal. For transactions that went entirely…read moreaccording to plan, they were fine. Sometimes they gave me good advice about a drug. But some of my drugs require prior authorization and I'm actually not sure this crew understands what the process is and what their role is. Over the past two weeks I talked to them plenty of times. I only got more confused. They never gave the same convuluted answer twice. And each time they became increasingly annoyed with me. When they had been especially snotty and as unhelpful as usual, I asked them to wipe all my prescriptions. I moved. Interestingly enough, I had ALL my prescriptions in hand the second day I signed up for the new pharmacy. And they called me a few times to make sure I understood the arcane process that is prior authorization. Don't go here unless you don't need much more than aspirin.

I experienced some initial resistance from the pharmacist, Mohamed Smaili, when trying to fill my…read moreprescriptions. Almost 2 years later, it seems that my complaints about retail prescription substitutions are more closely being watched. However, Mr. Smaili continues to display reluctance in properly completing his duties as pharmacist. I reported concerns that he was acting more like a salesman than a pharmacist with vaccines given my awareness of health informatics; and so I shared that information with another paraprofessional at the pharmacist who didn't seem willing to consider the documents about ethical pharmaceutical dispensation that I provided from the national institute of health and PUBMED library databases.

Very well stocked. The staff are very helpful and knowledgeable. Never had a bad experience there…read more I have been a customer for many years.

From the owner: Discount Beauty Supplies, Full line of Human and Synthetic Hair products…read more Ladies fashion accessories.

I had the chance to revisit Kestrel, and it's just as beautiful as I remember it, if not more. I…read morealso love that they let us bring our little pup into the store! Immediately when you walk in, you will feel a sense of warmth and good vibes come over you (greenery just does that for me). This is such a wonderful little store. Their focal point is obviously their plants and succulents-- they have a gorgeous selection of mini/succulent babies, air plants, vases and more. They still feel a little pricey compared to the ones I buy in Cleveland, but the store itself is so unique, that if I lived in Northampton, I'd probably purchase exclusively from here. Having visited Northampton a few times now, no trip would be complete without a stop to Kestrel. It's a great place to buy a gift or something special for yourself. They also have modern/dainty jewelry, baby gifts, and high-quality coffee table books. It seems as if they are constantly curating and adding to their collection of lovely items! The staff is always super friendly and helpful and always buzzing with customers. Love!

No greeting...treated like a nuisance when I commented on the lovely items in the shop. Rude and…read moresnooty! I will never give them my business.