Watching the game - Ordered a big pile of wings from Romas. Priced Pizza Hut and Domino's their wings are EXPENSIVE. Ordered Roma Wings not sure. When my wings arrived it was awesome. Big, juicy, fat BONE-IN WINGS - delicious! My money bought more wings. Just out of the oven hot and delicious at a better price. Owner was really nice. read more

Roma Pizza & Pasta - Wings - Italian Near Me - Smyrna, Tennessee

Manager answers phone and can't hear because of all the background noise. Ordered a 12" specialty pizza "cajun chicken" and a chicken sin )to meet minimum delivery amount for delivery. When delivered, instead of pizza, I received a pasta dish. called back and told the Manager that the order was wrong, and he "I didn't hear pizza" even though we confirmed the SIZE of the pizza. He refused to send us a corrected order or refund us for his error. And, guess what, no receipt, and the most sad little salad that got pitched immediately out of pure fear. I was a food Manager for 14 years and I always took care of the customer. I would always replace the item or refund. Ended up eating the pasta because We were staying at a hotel and it was 8PM. The pasta was not good and loaded with sodium. I've had better pasta from Pizza Hut. read more

Freshest pizza in town hands down service is on another level yall gotta check it out if you're around!

Ordered a pizza at 6:57 by using the Slice app. The delivery time showed 7:32. I finally received it 8:12. It was not hot so I had to heat up the pizza. Using Slice's customer service, I was given 10% back. The pizza was not finished because it was cold and not good. You surely lost a customer tonight Roma. read more

Hubby ordered pizza for delivery. We ordered a pepperoni and pineapple pizza. Pizza was just okay for me, wasn't a big fan of the sauce. Hubby really enjoyed it though. read more

Pizza was over an hour late for delivery, they refused to refund or offer anything to make it right, had to get dinner elsewhere and when it finally arrived 1 hour and 10 mins late it was ice cold.... Will never order from them again!! read more

I got ravioli with crab and seriously salty. Have gotten this place before and were good but got salty raviolis with 5ish pieces. Noodles were not worth the $20 price. read more

Service with a smile. Beautiful owners Amal and Youssef are wonderful and the food was perfection! Thank you!!! read more

Do not order from this restaurant. Order an order through slice on 11/11 at 5pm. Called to inquiry where our order was and they acted like they didn't get the order. Money has been deducted from our account. We've called 5x times and they pick up and hang up when I ask about our order or their names. This business is running shady business transactions and essentially steal for locals. Stay away from this restaurant and the horrible employees!! read more

Order spaghetti with meat sauce and ordered shrimp Alfredo. Both were dried out. Terrible had to wait an hour and a half for delivery. Will never order from here again do not recommend ordering from this place. read more

Great pizza, great flavor. Always on time and efficient. There aren't the best pizza options around here but Roma stands out above the others! read more

Our first visit it was amazing but the second time it was just good, but we will try them again.

They had different kinds of pizza. They had lots of veggie options too. The pizza was nice, hot, and cheesy!! It was nice and fresh and very affordable!! I will be back! read more

I have always loved Roma's pizza, calzones, and salads. Today I ordered a chicken Caesar salad. I was so disappointed! $10 for iceberg, frozen chicken breast, powdered Parmesan and frozen bread sticks. In the past, salads were always fresh chicken, grilled, mixed greens and freshly grated Parmesan. Bread sticks were always homemade. Will not be back! read more

wings were not cooked don't ever go to this place unless u want to be sick I don't recommend this place at all

We have been consistently pleased with Roma's "Favorite " pizza. It definitely is our favorite! We are so glad we found you! The perfect blend of flavors on a crisp thin crust! read more

Worst customer service ever. I ordered an Italian sub and had it delivered through Grubhub. When I received my sub the bread was burnt to a crisp. When I called the restaurant the female owner answered and said what do you mean it was burnt. How can that be. I explained to her that they overcooked it. She wanted to argue with me. I asked what she was gonna do about it. She said nothing. So I will be letting everyone know. Don't ever order groin this rude and mean business owner. I contacted Grubhub and they tried contacting the restaurant also. She told them the same thing. So please help me boycott this rude and mean and poorly ran restaurant and owner. It won't let me rate them with no stars. I wish I could. read more

Food is good, but the past few times I have been there, they have messed up the totals of my orders and I have had to contest it with them. They don't use an actual register to ring things up, but use a calculator and always mess the total price up. The price is always off by $10 to $15 and it can be very frustrating and time consuming to try and get some of my money back. Oh well. read more

I have eaten food delivered from this location at a residence before, and we did not have an issue. Today, we ordered food to be delivered to the office (workplace) and it took almost an hour and a half to receive it. We ordered it only 30 minutes after the restaurant opened. One coworker only had 15 minutes left in her lunch break by the time it arrived (we go on different shifts for lunch). We won't order delivery, in the future. The food was great, other than the breadsticks that had gotten to be a little cool and tough. read more

One of my absolute fav places to eat. Always fresh & quick. Very kind and professional people. Literally everything on the menu is great, especially the wings, garlic breadsticks, and salads. read more

I have ordered from romas many many times and this was by far the worst experience I ordered 12 boneless wings and a side of sauce they sent me 12 bone in wings and a side of cold spaghetti sauce, seeing how this is the first time my order has been wrong I wasnt that upset, i called to try and correct the mistake and the guy on the telephone started cursing me, telling me i was bull $#!& and hung up on me. This is the reason I will never order from them again. read more

The owners are always very nice and the food is always hot and fresh. They are worth every dollar spent!!!

Paid over $40 to have food delivered and didn't receive all of my order. when I called, the lady act like i was lying. On top of all that, the food was NASTY! read more

Some of the best pizza we have ever eaten. We have done carryout and delivery. Both were of equal quality, delivery was quicker then expected. Will definitely order again. read more

SUPER fast delivery. I haven't had anything I don't love. Prices good with good food. Great idea for lunch!

Terrible Terrible Terrible service. We will never order from them again. We placed our delivery at 4:30 and didnt recieve it until 7. When I called to just cancel it they refused because it was already made. By the time we got it the pizza was so dried out that the edges were curling in. Still no apology or anything. Never again!!! read more

Nearly two hour wait for delivery, after order confirmation estimating 45-60 min. Did not get what I ordered. Not that it mattered, it was inedible anyway. Solid pieces of cheese that were once melted, but cold by the time we got it. Salad was the only enjoyable part. Will not order from here again. Big disappointment. read more

Stopped on a road trip. We wanted pizza where we could sit and eat, but that wasn't fancy. The service was great. Pizza was great. Hot, fresh, fast. Inexpensive and tasty. read more

I found on grub hub that they deliver to my house,i was tired of always ordering pizza hut or papa John's. Big plus they serve pasta and salads that are very delicious, but a favorite is the hot sandwiches. Lots of food decisions to make and always served on time! Love this place read more

I love Roma! I ordered from Murfreesboro when I lived there, Antioch when I lived there, and now Smyrna. They're consistently amazing. They almost always deliver quicker than the estimated time, the drivers are ALWAYS nice, the pizza is always hot and full of toppings, and they have roasted red peppers which are my absolute favorite. Not only did I think they wouldn't deliver out here and they do, but they called to ask what kind of FREE 2 liter drink I wanted. Now that I know they'll deliver here I don't have to settle for Jets.....thank goodness! Order from Roma you will not be disappointed! read more

Roma pizza definitely has Little Caesar's beat, they just spend more money on pizza ingredients than advertising- top quality pizzas for around $5. Give then a try, you won't be disappointed! read more

We had the suicide pepperoni and the Kings Feast and it was spectacular!! Delivery was quick and we definitely recommend this place! Some of the best pizza we have had in years. Highly recommend the hand tossed crust..perfect!!! read more

I give this place zero stars. The wait was an hour for delivery and then they bought the wrong food when I called to advise them they said what do u want me to do about it. I want you to go out of business you idiot since your talking to paying customers like that. Order from another location they suck. I rather drive 30 minutes away than to ever order from your location again. read more

We REALLY like Roma's pizza (haven't tried anything else from the menu.) My family and I eat here pretty frequently. When my husband had a medical issue that kept him from having anything too greasy, this was our go to pizza. They won't leave the bottom of your box soggy like so many others. They have an outstanding delivery radius, and are really nice guys! I like the family pack deal they have to feed my whole family. They are a little more costly than some places in town, but are worth it. We keep going back! I won't rate them as high as some other specialty pizza places around because I know how seriously some people take pizza. These are just good pizzas from nice guys, and they'll always have it to ya hot and fresh, whether you pick up, or have them bring it to your doorstep. We always get the favorite for the adults, and the kids stick with cheese. My only real complaint is they won't do "half and half" pizzas, which sometimes is necessary in this house. If you haven't tried them, they are definitely worth a shot!! read more

We were staying in a Hotel in Smyrna and wanted to order pizza. I was skeptical because when I have ordered like this in the past (other towns, other restaurants), delivery has taken excessively long (2+ hours). Since they had a wide selection of menu items that were customizable through their online ordering, I gave it a shot. Wow, was it worth it! We had a pepperoni pizza, a meatball pizza, a Stromboli and cannoli. Everything was fantastic. I haven't had a cannoli that good in decades. I chose the basil sauce for the meatball pizza and it was also wonderful. And delivery? 30 minutes! I definitely recommend the Smyrna location for delivery. read more

I like Roma pizza but truly feel that , if I order sausage & pepperoni there should be meat for every bite which wasnt the case, you pay a lot of money for a pizza. It shouldn't be skimpy read more

Great pizza! Friendly service and pizza is ready when I arrive. Enjoyed the chicken BBQ and Pepperoni pizzas. Have tried many of the salads and just the right amount for 2 of us to share with pizza. read more

My Worst Roma pizza experience ever. I ordered dinner for my family. The order arrived at my home and the delivery driver was very nice. However, when we went to eat our large Roma calzone the pizza dough was completely uncooked on the inside and I thought it was cheese. Ok no problem, things happen. So i called in and just asked for one that was cooked thinking they would be professional and replace our food with something edible. The manager told me they would give me 20% off my next order. Well that will not feed my family tonight I explained to him, after all I just sent $32 plus tip. He said sorry we're too busy to make another one. At this point I'm not too busy to drive down there to seek my money back for something we could not eat. After they made every Excuse as to why they could not to give me back my money, They finally give me back $15 for a $17.60 raw dough calzone and a lot of stress. Buyers beware of this Roma's. read more

Very good pie, probably the best in Smyrna. Pastas are also a good bet with large portions.

This is such a shame, because I like the pizza from this place, but the customer service is the WORST experience. I spent a long time in the service industry and one thing I know for sure, if the restaurant makes a mistake or is late to deliver every single time, and then the person you speak to is SOO RUDE, it is NOT WORTH IT. It was a woman, she blamed my order being late on their online ordering system and asked me to call next time. Why then would you keep this online service - if your customers cannot use it? Whatever, take responsibility, apologize for the mistake and send it immediately. The customer is always, always right. If you are a business owner who gives a rat's behind you already know this! I've given them more than three chances and sorry but this was the last straw. Don't bother with this place, there are too many other GOOD places with fine customer service. I'll be telling everyone I know to avoid this place! read more