Went here as a new customer. I was greeted with with very friendly service, the lady was very helpful in providing suggestions and also gave me a new customer discount. I was not impressed with the way my clothes were pressed or given back to me. They were not as crisp as I am used to receiving and were just all lightly folded over each other. I may return if need something in the area but will mostly like be a frequent customer. read more

I brought a work jacket in to replace a plastic zipper that broke with a metal one. I was told $80. I thought that was a bit much for a zipper, but whatever. I said for $80 I would have to check with my job since the jacket might not have cost that much. My boss said ok, so I went back. Now they said $100. I told them I was told $80, so they said ok. Then the guy at the front desk told me that since it was a work jacket it would have to be cleaned. The jacket WAS clean. I barely wore it and when I did, it was only when I drive. There was nothing dirty about it. You can't replace a zipper without a clean jacket being washed first? Now I have to go home and wash a clean jacket and go back again? Give me a break. Many other places to go. I won't be going back there. Update: I went to the tailor on 33rd and Francis Lewis Blvd....they charged me $35 and didn't need to wash a clean jacket. read more

I needed a dress dry cleaned ( The dry cleaner I had given it to was not able to clean the stains off the dress) I went to Romano's and Daniel was able to help me. He was able to completely remove all the stains from the dress with out fail an in a timely manner. Great people, very understanding and great service. Will be going back! read more

Customer service is great . The service was good . It was my first time and he made me feel welcome. I have been back twice .

Have been using this service for years, they always do a great job. Very punctual, courteous and never had any issues when it comes to any type of dry cleanings. Suits, dresses, you name it. They also did good jobs for alteration whenever I needed it. Plus like the fact that very easy to access by car with plenty of parking spaces. Price is very reasonable and you get bang for the buck. Highly recommended. read more

been using Romanos for years now. In 2019 I moved out to Searingtown and I still make the drive to romanos. I also and a great customer of Steve the Taylor and I refise to use any other Taylor, so even with my move I still make the drive to get the best fit in my cloths done by the number 1 Taylor. ps I'll be in soon with some suits Steve. thanks!! Al B. read more

I have been going to Romanos over 25 years. I moved to Greenwich Connecticut 22 years and still come back to Romanos. The service and the staff are excellent and can take care of any problems you have cleaning and tailoring. Charles R read more

I went to get my FDNY uniform cleaned and pressed because I was graduating the academy and wanted to look sharp. The guy at the counter treats you like he is above you and he straight out told me that my shirt was disgusting. Isn't that the reason I took it to you? Now clean my clothes and shut up. Lost a customer and hopefully this post will make you loose more read more

My closets got moth infected I must have brought in 50 jackets and asked them to help me get rid of the infestation They did , and they gave me a bargain! They were thoughtful as to what to use on each outerwear piece And took care to explain to me why and what the chemical or lack of chemicals would do. I'd definitely recommend this cleaners Not to mention how friendly the staff was to me and my toddler daughter during the time we spent there figuring out a game plan. Thank you Team Romano! read more

So friendly the staff knows you on a 1st name basis. Amazing quality and they do same day service also! Plus Steve the Taylor does great work. read more

The service and attention to detail every time I bring my clothes to Romano Cleaners is amazing and hard to find these days. The staff, especially Danny & Fran always willing to help and the value for your money is unmatched ! read more

I forgot to put my suit in the cleaners, and I had a Wedding to go to that night. Went to Romano's Cleaners and they dry cleaned my suit, shirt and tie that same day and I picked it up at 5:00 that day. I'm so happy they bailed me out. read more

This is the place to go when you need your dry cleaning done right. They are not only friendly and caring, they offer the best solution to what you bring to them, and the result is always perfection in the end. I come here all the time and would never go anywhere else. I love that they pride themselves on providing the best possible service. I often bring my comforters here and love getting them back smelling and feeling like brand new. You will not be disappointed! read more

Great service and perfectly cleaned clothes, every time! Wouldn't trust anyone else with my dry cleaning.

I have been going to Romano Cleaners for the last two years. I work 16 hour days six days a week so I don't have time to do my own laundry and I need my suits dry cleaned and ready to go when I need them. Romano cleaners takes care of all of my laundry and dry cleaning needs. I go once a week to drop of my laundry and suits and they have them ready when I need them. Very professional and courteous staff. Prices are second to none. Parking in the lot is huge as I don't have to drive around looking for a parking spot on the street. Very happy I found this place as they have made my life easier. Thank you to Nick and the staff for all of their hard work. read more

They have great service and make sure you are happy with everything. Any problems they will help take care of it.

I have been using Romano Cleaners for years. Always the best customer service. Amazing quality, my families clothes come out perfect. Best Dry Cleaners around. read more

Very professional and friendly staff. They did a great job with removing stains, and i thought it was a good price.

I have never seen such a well run dependable dry cleaning service. I was amazed by the quality of service I received at this establishment. I have lived all over this country due to my profession and have never had such a quality dry cleaning and may I add tailoring experience anywhere in 36 of the 50 states I have resided. Romano Dry Cleaners are in a class of their own. superior work and service. Their quality of work exceeds their reasonable prices. unfortunately I will have to relocate again in a few months and I dread thinking of the dry cleaning services I will receive at my next town. I expect the usual headaches I have experienced in the past. The life of a world renowned underwear model is not an easy one, Romano cleaners made my life substantially easier for time I was fortunate to have them as my neighborhood dry cleaners. read more

Always a good experience. Family has been using this dry cleaner for years and never left without being totally happy. Right down to that the stain on a designer tie I bought that I was sure was ruined. Stain was 99% removed and just felt like they really put effort. I really appreciated that . Thanks guys! read more

I had recently brought in a formal dress to be dry cleaned the week prior to an event. The dress was completely ruined while at this dry cleaner and not only did they not offer any type of compensation they also were very rude and refused to apologize for their mistake. I would not suggest taking a risk with this cleaner. read more

i spilled a whole freaking cup of coffee into my LV leather bag.. which also soaked my black blazer. The spill was so bad, I had coffee freaking leaking from the bottom of the bag!!!! I was a little scared that the cleaning would ruin my leather... luckily when I went to pick up my stuff, the LV was safe. It was clean thank the heavens... My blazer was ok, still smelled like coffee and got stained on inside x'[ well, you can trust them with your expensive stuff. read more

I've been a frequent customer after my previous dry cleaners closed. The guy behind the counter was never friendly but I could overlook that because they did a reasonable job. That changed on my last visit. I came in to have a pair of pants hemmed. I tried them on and the tailor pinned them and I. paid up front. i picked them up but when I put them on a few days later they were never hemmed. When I brought them back he looked in the computer and said I haven't had anything hemmed in 3 months. I told him that can't be I was here 2 weeks ago to have them hemmed. After about 5 minutes of back and forth he finally admits the pants were dry cleaned 2 weeks ago not hemmed and someone put it in wrong. He proceeds to tell me I should have checked my receipt and I only paid for the dry cleaning. I didn't ask for, I understand that people make mistakes but he was totally unapologetic and tried to blame me for their error! They ve lost a customer. read more

I'm new to the area and I was recently asked to be a bridesmaid. In my true procrastination fashion I waited until the last minute to purchase my dress. I needed to find somewhere to get my dress hemmed fast. So thankful I found this location! They had great customer service but more importantly my dress came out perfectly. I would definitely recommend. read more

always accommodating always friendly always great work & never disappoints if you need something done fast !!! love u all there ! read more

A very pricey cleaner that is very organized yet large. They have their own parking lot. Patrons have the option either to make payments in advance or upon pick-up of their clothing when services rendered. read more

I recently purchased a dress to wear for my engagement photos, and when it came and I tried it on, it was a little too long and a bit big on certain parts of my body. I definitely could have used a size down, but this was the only size available. I was nervous to take the dress to get altered, in fear of it getting ruined and not having something for my photo shoot, but I went with my gut and tried Romanos. I am so happy that I did! I brought the dress in on a Thursday afternoon and the woman who was going to do the alterations was very attentive and helpful. She knew exactly where to pin the dress to make it look perfect. I was a little worried about the hem being too short, but she kept telling me that it would be fine and she wouldn't go too short. When I picked the dress up on Tuesday and tried it on, it was perfect!! Such a better fit and the perfect length. I can't wait to wear it today for my engagement pictures! A little pricey, but worth it! read more

I've been bringing my Canada Goose and ski jackets to Romano Cleaners for the past couple of years and they do an amazing job. They come back looking and smelling clean&new EVERY TIME! They also have good customer service- Frank is very attentive and patient. Romano Cleaners is highly recommended! read more

Came here with an emergency. I purchased an outfit that was a little too big..I explained to them that I needed the outfit taken in a bit, but that I needed it the next day. They were able to do it for me and I was super excited. When I tried the outfit on after the tailor worked on it it fit perfect. I would definitely recommend this place for your tailor needs. The customer service is great also. I dealt with Frank and he was more than accommodating. The tailor also was very nice and knowledgeable. read more

A family run business that really cares about their customer service and the quality of their work. I don't mind paying top dollar for quality, but the prices here are reasonable. Parking out front makes it nice and easy(and grabbing a cup of coffee at Dunkin is nice too). Definitely recommend this place. read more

I have used so many dry cleaner services in the past but was always frustrated with their house and how long the service took. I recently moved to the neighborhood and was recommended to the cleaners by one of my new neighbors. I was hesitant to take my clothes to a new place; I walked in and met one of the guys behind the counter Danny. I explained to him I was new to the neighborhood and first time there. I brought in 3 shirts, a cocktail dress and a winter coat. He was super friendly and welcomed me to the neighborhood. He asked when I needed the items returned by and I said the shirts as fast as possible but everything else wasn't a rush. He said he would be able to get me everything back by the end of the week( I was pleasantly surprised as the coat took some work). They were able to get everything done to me so fast. When I asked Danny how much I was pleasantly surprised how reasonable and fair there costing was. (Was less expensive than what I have paid in the past). When I came to pick up the dry cleaning I was running behind; I called them to make sure they were still open and Frank said he would wait till I arrived after work. Which I thought was super generous that he didn't say come tomorrow; he waited until I got there. I couldn't have had a better experience and have been coming back every since. Every one I interact with is beyond friendly. They truly are a " neighborhood" cleaners and I couldn't recommend them more! The help is so personable and they offer very reasonable prices and quality. Everyone from Frank, Danny and Nick all know me by 1st name now! read more

Overpriced and rude!!!! Alterations $100 bucks!! For small alterations. Didn't want to pay the price to make alterations to my dress, so the Taylor basically said, well find somewhere cheaper and have them "mess up" your dress! Nasty! Over priced! Don't bother! read more

This place is so overpriced , and they are super rude!!! Save your money and take your business somewhere else. Have you ever heard of a plain men's pant hem with no liner to be $16. Rip off. Another cleaners did it for $8.50. read more

One star only because the shirts did come out nice and they were cheap.. The other 4 were removed due to the troll looking lady at the counter with the nasty attitude.. I was running errands and the cleaners was on my way home, I stopped in to see if my clothes might be ready early.. She looks at the ticket and gives a nasty response "ok, these will be ready AFTER 5" and hands me back my ticket without even checking.. For reference- I go to the cleaners down utopia all the time and figured I'd try Romano again (after a similar bad experience years ago) and guess what?? My clothes are always ready earlier than promised.. So Romano's- I gave you a second chance and you blew it.. So I left, and then turned around because that didn't sit right with me.. I went back in and saw the older gentleman with the white hair and he actually checked on the status for me- went in the back and came to report that they were in cue to be laundered/pressed.. Thanks- that's all I was asking for- not a nasty attitude.. I won't be back.. read more

So I came here looking for a discounted cleaners. They do offer 20% on Wed. to Seniors. I did try others in the neighborhood and this is the best for the buck. SO FAR. They have parking and as long as U let them know U are going in to DD, or pizza For a Moment, they are O.K with that. Their Cleaning is good so far and I have no complaints. All Dry Cleaners are expensive. No more deals. But the Senior discount works for me, Thank U. Good Luck. OH, and they are very courteous to me! read more

Outstanding business expert tailoring and cleaning open on Sunday friendly and responsive....... and if you need something in an emergency?...... they get it done. read more

I just moved into the neighborhood and I decided to try out Romano Cleaners based on other reviews. I had sewing on two dresses and jeans that needed to be done, which I thought would be a challenge, but clearly it wasn't for Romano Cleaners. Whoever does their sewing is amazingly talented. My clothes look brand new. I was so excited after trying everything on because it felt like my dresses and jeans never had any rips in the first place. For a reasonable price and reasonable timing, Romano Cleaners is definitely the place to go. They are amazing and I am a very happy costumer. read more

I have driven by Romano's several times and finally went in to get something altered. They did a beautiful job! Their tailor is amazing and the turn around time is phenomenal. The price I thought was a little steep but the results were gorgeous. As I saw there, I saw several people come in and out to pick up their dry cleaning. They are friendly with everyone and obviously know their regulars by name. I would definitely recommend their services. read more

Always professional service. Ready when promised, always perfectly pressed. So happy with this cleaner! Very nice staff too.

Definetely overpriced to get him /couple of stitchings. And nobody in the management seems to know how much to charge. The cashier needs to learn some customer service and not be so rude. read more