Our shower remodel with Rome has not turned out how we hoped. We continue to struggle with keeping the shower in optimal condition. They used a porous grout and if you do not dry the shower after every use it will turn pink. We spend an endless amount of time weekly attempting to maintain the shower in what seems like an endless battle. After spending $11000 on this, we are planning to rip it out. We are disappointed especially since working with them was a great experience but the end product did not match the service or expectation. They even came out a few months ago and cleaned it but the problem continues. read more

The salesman measured the bathroom and sold me a complete remodel. But when it came time to install, the installers found that the measurements and products ordered would not fit, They had to find a new sink and toilet and do work arounds to make everything fit. After the install I received no follow up at all. I was forgotten. Now I have an issue and called them only to be answered in India or some foreign place. That person gave me another number to call, and I got a person who barely spoke English. Then that person said she would put me through to the technician so I could leave a message. I did that, and never received a call back. Apparently once the job is done you are totally forgotten. So much for their "lifetime warranty" read more

Our beautiful walk-in shower was put in almost 2 years ago by Rome Bath. We love it!! Needed a slight repair to tighten the faucet handle. Sam and Dave arrived on time, just as they said and kindly and professionally fixed this small issue. Rome Bath is truly a great company to work with. They stand behind their product and work. So glad we used them for our shower remodel! Julia read more

Tldr: Requested a quote for a bathroom remodel. They were pretty quick to respond and schedule, good selection of products. Although, their salespeople like to use strong arm tactics, and actively talk very negatively about their competitors, instead of trying to sell their product, which lost my faith in their business. I had a salesman out to my house to do an estimate for my bathroom. It started off fine, taking measurements, picking the different materials and color patterns, info dump about how their product is superior. Typical sales stuff. Then we get to the quote, he shows it to me, I thank him and ask how long it's valid for so I can check my budget; and instead of just telling me, he shows me a 10% lower price if I agree to the price today. I didn't like this strong arm tactic and told him as much. Then he started talking negatively about their competitors, I asked him to stop because I believe he should just sell me on their​ product, not by comparing it to all the negatives of their competitors. Instead of respecting my wishes, he continues. At this point he has already sent me the quote via email, so I asked him to pack up and leave so I can think on the quote. I reported the unprofessional behavior and was very specific in mentioning that I don't want to hear about their competitors from them. They apologized and asked if I needed anything else. I requested another salesperson come to redo the quote, because I wasn't sure I trusted the first one. Second salesman came only a couple days later. One of the first things he starts talking about is their installation process, which seems to be a good process. Then he started talking about how much worse their competitors installations were. At this point I'm pretty annoyed, so I stopped him and told him what I said to the first salesman. He seemed confused, then asked if I would like to continue the quote. I said yes, then he went right back into talking about their competitors. Now I'm finished. I told him to stop, asked him to pack up and leave. I think if your product is worth buying, you shouldn't have to resort to such low tactics. read more

Stop rushing the job to get out well before the quoted timeframe to complete. 2 complete bathroom remodels quoted ( paid) for 5 days completed in 3 days. Shortcuts is how. The only result is a poor quality job. read more

we had a bathroom installed by them about two years ago and had nothing but problems. however they rectified everything to our satisfaction. recently we discovered the shelf that was put in was loose, along with a problem with the handle we had installed. they responded quickly and sent a great "new" guy over to fix it named Jorge. couldn't happier. he explained what was done, fixed everything in a timely fashion. I have nothing but praise for Jorge! read more

Not a fan. They charged my in-laws, that are over 80 years of age, $11,000 for a job that definitely did not help their equity. This is not the kind of company that knows how to help the needs of people and also adding value to your home. We will definitely be needing to remodel again. To me, they take advantage of the older community. They also waited six weeks for this. 11k for less than a days work. Criminal read more

Rome Bath Remodeling - Bathroom that doesn't go together. - General Contractors Near Me - Forty Fort, Pennsylvania

Rome bath remodeling redid my basement bathroom about 2 years ago and took out the whole shower, toilet, and sink and redid the flooring. Came out to be a perfect new bathroom still good today. read more

Rome Bath redid my shower several years ago and it's still good as new! The sales rep I worked with was so nice and he answered all my questions. The installation crew was amazing. They vacuumed and cleaned up. I am still so happy with my shower and I tell everyone who asks to use Rome Bath Remodeling! You won't regret it! read more

We just had our bathroom done in four days the guys did in four days they arrive everyday at 7:00am and did a great job they were very courteous kind very professional, very helpful Mark and Dean are great at there job the best my bathroom is beautiful... Highly recommend them. Thank you for your professionalism... sincerely Mary Jo and Paul NEVERDOUSKY... read more

Rome bath remodeling was recommend by Home Depot for my 83 yr old mother's tub to shower conversion. Home Depot advertises the cost should be $6k to $10k on the high end. Rome gave me an estimate significantly higher than the $10k high end for a very basic conversion. extremely disappointed with Rome. read more

I have been extremely disappointed in the whole bathroom remodeling process with Rome Bath! The lack of communications, follow ups and broken promises. I have to say that I will NOT suggest, recommend or promote the company for remodeling a bathroom! read more

Ask Rome bath to my home for an estimate,I thought they did the whole bathroom but to find they specialize in just bath area (shower) . I don't think it was worth the price I paid and customer service isn't that great either. They brought the shower plumbing and didn't have the shower head water hose and pipe nipple that sticks out of the wall. read more

This is our second bathroom remodel with Rome Bath. They are professional and do amazing work. Our bathrooms look great and more importantly function well!. They take NO shortcuts and leave everything spotless. Do not hesitate to hire this company. They even follow up and if something isn't right, they will make it right. Great team and EXCELLENT products. Thanks again!! Maybe we'll get our kitchen done with your other team too. The Moyers in Scranton, PA read more

My wife and I recently had our bathroom updated with a walk-in shower. It is a lot more convenient to get into and out of compared to our old tub. The company that did the work was Rome Bath Remodeling, located on Airport Road in Endicott. They recently combined with McAndrew Construction to better serve customers in the triple cities area .if you have seen their ads on TV, you can believe what they say. We were very impressed with the professionalism of the salesman and the installers. We appreciated their consideration and how quickly things came together. They arrived almost to the minute of the pre-set appointment, took the time to explain what they were going to do and went to work quickly. They covered every surface that might get dirty in the process and thoroughly cleaned up when they were done. The result was a very-nice looking shower in the bathroom and and no mess to deal with. We would strongly recommend Rome Bath for any bath remodeling or finishing. Grade A+. Thank you, Rome Bath Remodeling for making our lives a little more comfortable, safer, and easier. Fred H. Owego read more

Brad, our salesman has been amazing. From the beginning, he took care of what we wanted to do (eliminate walk-in tub and put in walk-in shower). He gave us his cell # and when we needed assistance, we called him. A phone call from the company the next day took care of our concerns/problems within 48 hours. He is a great ambassador for Rome Bath. Kathy H. read more

I liked the variety of options available such as the built in footrest and I liked the speed of installation so that the bathroom was only out of service for a day. The installers were very neat, courteous and cleaned up after themselves. One of the original installers came back to tweak two minor things and he continued to be just as courteous When he could have been forgiven for thinking I was nit-picky. The shower looks absolutely terrific. read more

Product is better than expected...makes my bathroom look beautiful. Service people were 100% professional and informative. Knock-out punch!