My bike broke down by his shop he did everything get me going I had to wait for a part from the…read moredealership.

I have had the unfortunate experience of dealing with this shop. Carol keeps saying jack is busy…read moreand booked up till the end of October.I was ok with that since I am not riding my bike.Now when I called she said that he can't work on my bike after leaving me a voice message if I wanted to wait late till October to book.Great way to push your customers off!!!!! Forget this place!

Rushbrook Cycle is the place to go. These folks are true motorcycle enthusiasts with deep,…read moregenerational knowledge and exceptional customer service. Why deal with the overpriced dealers or the patchwork shops when you can get top-notch, reliable service from a trusted local family right off Route 107 and not far from the Casey Highway? Affordable, reliable, and backed by a reputation for excellence--Rushbrook Cycle is where you'll want to bring your bike. I'll definitely be back!

From the owner: Rushbrook Cycle and Auto, Inc provides motorcycle repair, auto repair, and PA state vehicle…read moreinspections in Mayfield, PA.

Brought my Road Glide in after getting stranded multiple times. Dealer couldn't replicate the issue…read morebut still charged me $150 after a 40-mile joyride on my bike. Then quoted me $1,580+ for tires, pads, rotors -- including parts a second shop confirmed were perfectly fine. Their service manager cursed at me when I questioned the charge. GM also did not offer any fair resoluton. Took the bike to a trusted indie shop -- got honest answers, better work, and saved nearly $1,000. I'll never go back

We bought our Harley here a couple years ago and I always go back for the Harley Vixens Callender…read morefor the new year .Well this year I was slacking. But we went there today and got some great merchandise and Morgan the girl that works there saved me and was able to find one and have it shipped she's the Best . The whole store is great

Bait and switch!!!! Had bike online for one price and tried to get 2,000 more when I got there …read more Sales manager is a smoke! Bought my first Ducati there , never again. Skip in service is the best part of this dealership. Try Ducati Vermont or Connecticut

Destroyed my bikes wheel mounting tires then told me they would replace it which take a guess…read more... Never happened lol. Now I'm at my friends house who bought a Ducati from them and has to take it therefor service. I'm there when the bike is loaded and this bike is mint since he has another the bike that he rides most of the time. This is a showroom new looking bike! It magically get to there and he gets a call telling him the turn signal was off the bike hanging when it arrives there..... what? They then tell him it was loaded that way and they didn't do it! Well then if that was the case myself and my buddy are completely blind according to them and the driver for them NEVER MENTIONED IT OR WROTE UP ANY PAPER WORK STATING SUCH A THING, so they have obviously did it and wanted to not take responsibility for it. As someone who worked in the motorcycle industry for half my life this is super shady! For Christ sakes it's only a turn signal and your guy did this unloading it. Tell the bike owner and say you'll fix it for free instead of making it out like it came that way and you did him a favor fixing it which you were going to try and charge for!!!!!!!! Unbelievably shady move.

My friends and I hate this place. I own multiple power sport vehicles, not to mentions all the…read morebuddies of mine that do as well. This shop never seems to have the most common necessity parts, the last two times I've called they suggested having them order my parts in but the issue is them being a store, if I wanted to wait days for one single part I'd just go on Amazon, great service, nice guy, but lacking what it takes to run a successful business

Absolutely no clue what they are talking about. Total lack of communication between people who work…read morethere. Called to make an appointment for an inspection, when I brought my bike in they told me they don't do inspections on that day. When I mentioned that I called ahead of time no one seemed to know what I was talking about. Eventually I got the inspection and got new tires put on. After I got the bike back, they told me I might notice a "slight wobble" in my front tire. However, I was informed that I could bring it back and they would fix it if the wobble if it did not go away. Well, it did not and I called them back and they told me to bring it in. Only once I did, they then decided to inform me that because I bought the tire it was my problem and I would need to pay them for a new tire, tube, and installation. Basically implying that the tire I bought was defective and this wouldn't have happened if I bought it through them. It turns out that what actually happened is that they did a horrible job balancing my tire and thought it would be "good enough". Luckily I have a friend that actually knows how work on bikes, unlike these guys, and he was able to fix it for me. Shown below is the tire after I had it fixed. (note the line where they had originally mounted my tire over the lettering).

Pros: Competitive quality of workmanship…read more Cons: No customer service, unorganized processing/workflow, late shipment/delivery, (much) longer than promised turn-around time. I'm hoping to be as constructive with my criticism here as possible. I'm a huge supporter of small business however I was caught off guard during this process and missed out on a lot of riding hours this summer as a result. I'm very happy with the quality of work, but their lack of customer support, professionalism and past due shipment dates will encourage me to take future business elsewhere if gone unchanged.

The owner and employees are pushy and extremely rude. A $100 dollar deposit was required and then a…read moresimple tune up was almost $600 dollars. The items I requested were not cared for and others were invented. It was obvious making quick money is high above customer care.

Have the parts no one else around does, and I didn't have to wait for shipping. Will do future…read morebusiness there.

The service was amazing. Let us test drive the car beforehand and were very helpful with the loan…read moreapplications.