I stopped to get some important insurance papers, and got first class service. Very knowledgeable…read moreand helpful in the time of need.

This is NOT about their customer service (which I think is a little rigid). And, this might me…read moreminor but I don't care... State Farm gotta do better on these car insurance cards. Why are they still paper? Not even hard stock paper, flimsy paper. We can't even get a clean rip. If water touches these cards, it's done for. For the extremely high cost of insurance, and the investment y'all put into yalls commercials with Jake, you gotta do better. Paper cards is not the way.

Started this insurance company again after being gone 10 years absolutely outstanding service…read more Angelica Garcia was amazing. I had a little boo-boo and she made it seamless to get it taken care of.

had a issue and Angelica took care of it like she was from the future, blew my mind. She takes…read morecare of business!!!!!!!!!!!!!

Maria Fernanda is an awesome agent. She is super helpful, attentive, and sweet. She made the…read moreinsurance buying process enjoyable and easy. She answered all of my laundry list of questions and I appreciated her recommendations. Thank you Maria!

Really nice! They took really good care of me! At the end of the day I know almost all insurance…read moresales the same thing but it's the customer service that really made me appreciate them!

Doug has been a true hero without a cape. Unlike the other big box insurance company he isn't there…read morefor the corporate bean counters and share holders. He is there for his clients and serves as an asset to anyone with a home, business, rentals etc. He is always available to his clients when we have questions or concerns. Should we file a claim, should we not. What may happen if we do. What's covered what's not. He has been so loyal, honest and trustworthy that We now have his name and phone number incorporated directly into our rental contracts for tenants. We want to ensure our tenants are just as protected as ourselves. Finally we have found someone with the same philosophy as ourselves: "People over profits"

Doug and his team are easy to work with and answered all my questions. Doug is a great resource…read moreand helped us with our Life Insurance. Couldn't be more happy!

I'm pretty sure the staff at freeway insurance is racist. They do not hire any race or ethnicity…read moreother than Hispanic. They become argumentative and combative if you request assistance with the simplest of issues like adding a vehicle to your policy. They will tell you they can't hear you, they will tell you you've called the wrong location everything but add the vehicle to the policy.

Stay away from the guy paris ,he was almost forcing me to get insurance when he showed me…read moreprice..when i said i just wanna see the qoute and coverage if he can send it to my email and think about it,he said im supposed to pay $25 dollar for the qoute ...which he didint even told me the whole details of the coverage...just barely the price..

The lady that was there was rude. I entered her establishment and she acted like I wasn't there…read more She clearly saw me along with some other clients there. She didn't greet me or ask me if I needed anything. I am African American and was getting the vibes that she was RACIST. I asked her for a brochure or something I could take with me because I was interested in their services. The lady didn't even know what a brochure was! She said "a what"? I had to explain further...I said "a pamphlet, flier?" And she was like "I have a business card". And handed it to me. She didn't say anything else, no have a good day or how are you. Be weary of this place. I am a very educated, polite person so I did not deserve that treatment. I even apologized to her if I was interrupting what she was doing and said thank you. And got nothing! Ew. definitely never going here.

The ladies in here are so sweet and helpful! If car registration services are needed and you want…read moreto ditch the dmv lines or need your tags fast, go here!

ill start the review with a shoutout to my representative who helped me out the whole way,…read moreJeannette Luna, in Antioch location. i actually did my whole process of getting my insurance through phone call, and Jeannette helped me in the entirety of our conversation(s) after getting all details and proper steps, i had an awesome insurance experience in about an hour. all documents and paperwork are emailed to you, and transparency is priority here. its also extremely convenient to use DMV services at their own location, where i also ended up renewing my car registration! issa fiesta now

They add on their own fees without telling you. I had to reinstate my car insurance they told me it…read morewas a $110 fee to reinstate it (the insurance company then sent me a letter in the mail it was only $10 to reinstate the insurance) so I call back fiesta and ask why did I pay $110 and they said that they had their own fee too but I told them that would have been nice to know WHEN I AM PAYING not after the fact I have paid and realized I could have saved $100. They also said I had to reinstate it before the 15th of January but the company said in the letter that I had until February 5th. So I'm dropping it back down to a 1 star for that false information.

Really good service, they explain you everything and they try to get you the best price they can.read more

Lisa is an extremely personable, professional, and dedicated agent who goes out of her way to…read moreensure that her customers get the best available pricing on their homeowners and auto insurance. She is willing to go the extra mile to help people who have challenges with their insurance and treats everyone with courtesy and kindness. Face it- insurance can be a huge pain. But with people like Lisa Jue on your side, you don't have to face it alone. She really does put people first and that's why all my automobiles are ensured with her.

A special thank you to the family ran and owned local insurance agency. I found you guys very user…read morefriendly and easy to do business with. It's always a pleasure visiting when I'm in the area.

My mom has had this agent since I started driving and it has been always a good experience.read more

My agent for years, Ken Smith, retired and gave his client list to Jim Lanter. We figured since…read moreour experience with Ken for over 20 years was terrific, his recommendation would be too. This office is hard to actually reach. The girls when you reach them are always quite nice and helpful. My contact with this agent is very limited. I went in with a receipt for a tow and Mr. Lanter told me I would have to wait while he finished a call to get my money back from them. I didn't mind at first. The call lasted over 20 minutes and since I could hear the conversation I could tell it was just a personal call. I was late to work but finally got the reimbursement. Today I tried to reach them, a Friday morning around 9:30 to 10 am and was routed to a 24 hour service. State Farm has been our insurance for over 3 decades. When needed, they really took care of us. However, this agent makes us feel he just wants the steady income without providing any service. We are looking for a new agent.