I wrote this for google reviews, but may as well spread it around:…read more If you use these guys for an appliance repair, you can rest assured they will be late - even for an all-day appointment - if they bother to show up at all. I've had this company do a number of appliance repairs at my rental unit. They have never once been on time ("on time" being at least a 4 hour appointment window). They don't call. They schedule all day appointments, then no-show and no-call. They were supposed to install a control board in my 2 year old washing machine this afternoon (purchased from Appliance Outlet, of course), that has been non-functional for three weeks now. "Between 1 and 5", they said. When I hadn't heard from anybody all afternoon, I called them to make certain someone was coming, which they reassured me someone was. So I waited. And waited. Nobody showed up. Nobody called. I didn't hire them, and wouldn't, but the property manager seems to like using them. I have now told her not to send them over again. It would probably have cost me less to hire someone reliable myself to fix the machine than the value of the time I've lost sitting around waiting for chronic lates and no-shows. Don't hire these people for your repairs. Don't buy anything from them. They're patently unreliable. Note: Yelp for some ridiculous reason places my location in California in spite of my attempts to correct it. I'm in Edmonton.

We just heard from the giant box store that our washer and dryer will be 2 months later than…read morediscussed. Not happy at all, so upon recommendation we stopped in. This store stocks mainly GE appliances. Lots of selection in stock, which means no waiting. Bardo was very helpful and I got an even better deal on a higher end washer dryer set than I originally started with. Plus I got delivery within 1 week. If you need new GE appliances shop here!

ok we didn't learn the first time but we love to buy local ! bought a gas stove from these folks…read morea few years ago and it took many phone calls and several visits to the store to get the missing components - then we tried again with a fridge - bit of a gong show there - staff didn't know the true size of the appliance so it didn't fit then it took a couple of months and again several phone calls to replace the door that had a dent in it - the installers were so focused on the next installation they weren't interested in hooking up the water line which we were told they would - ah well its all about the learning !

Great selection of furniture and appliances. Excellent staff and very fair prices. I highly…read morerecommend checking them out!

The staff was friendly and helpful and definitely not pushy, so willing to keep us in our price…read morepoint. It was the funnest bed shopping experience ever.

When I go there I look for my guy Dan and within 20 min I have what I want, payed for and out the…read moredoor. The guys in the back that load are an excellent group I don't even go anywhere else

BUYER BEWARE!!! We spent over $24,000 with Trail Appliances…read moreand when we received our Bosch Refrigerator and Micro/Oven Combo unit the Stainless Steel did not match - they sit right next to each other and it is extremely noticeable. I reached out to Trail Appliances and they told me to contact Bosch, I contact Bosch and they tell me to contact Trail Appliances. Trail appliances would not offer any type of solution - so I offered a solution to Trail for the unmatched appliances. I offered to bring in a stainless steel swatch and match the Micro/Oven combo unit to exchange for any other brand that would match to the refrigerator. They would not exchange the appliance - they offered me another appliance at COST price. I did not think spending more money was the solution Trail Appliances should have offered to their customer. UPDATE: Your March 11, 2026 response to my review is inaccurate. You mentioned that you advocated on our behalf with the manufacturer and solutions were offered. That is simply not true that you or Bosch offered any type of a solution for us. The issue had nothing to do with the new matching the old appliances. The stainless steel mismatch was on the brand new appliances we purchased. Thanks anyways!!!

After shopping around at other appliance stores I checked out and found Coast appliances north…read moreEdmonton to be way overpriced I wouldn't have wrote a review but $400 difference for the same washer?? and they will not price match so make sure you shop around before buying there.

Very dissatisfied with the service. I ordered an electric coil stove online as that is what was…read morebest for cooking requirements. When the stove came, the coils had a safety feature that do not allow the maximum temperature to stay consistent. There is a sensor that drops the temperature down once a maximum temperature is reached. This makes cooking extremely ineffective as a consistent temperature is not maintained and it takes much longer to do anything. I contacted Coast Appliances and was told that I could not return or exchange this brand new stove because it was a special order as it was ordered online (I did not note a "special order" anywhere online when I ordered) - moreover, they said that my only option was to purchase a new stove as all the coils from 2018 onwards are produced like this. They basically said that the sensi temp coils were mentioned on the website (I went back under features and checked and it did not state this), and also that I had plugged the stove in to test it, nothing further could be done. I will not recommend to anyone and please avoid the hassel of online purchases for appliances so you don't find yourself in the same boat!

If I could give zero stars, I would…read more We've had nothing but stress and frustration from the very first day we started using the Frigidaire dishwasher supplied by Trail Appliances. Despite it being brand new, it displayed an E20 error the very first time we ran a cycle. We reported the issue to Trail Appliances immediately, expecting it to be a minor fix or, at the very least, acknowledged properly. Unfortunately, that hasn't been the case. What followed was a drawn-out, exhausting back-and-forth with Trail. Their response has been slow, unhelpful, and frankly, dismissive. They eventually told us they've ordered parts to fix the machine, but the reality is--the error has worsened. It now happens every 10 minutes, completely disrupting our ability to do something as basic as wash dishes. As a family with a busy home life, this has caused us an incredible amount of stress. The dishwasher is supposed to add convenience, not become a daily source of pain. We've even begun to doubt whether the unit was new to begin with, as it has never worked properly from day one. What's most disappointing is not just the appliance itself, but the complete lack of urgency or empathy from Trail Appliances. When you spend your hard-earned money on something that's supposed to make life easier, and it fails you repeatedly--with no meaningful resolution--it's incredibly disheartening. I don't write reviews often, but I felt it was important to share our experience so others can make a more informed decision. I wouldn't wish this level of inconvenience on anyone.

Trail Appliance n w is just awesome mainly because of Henry in my opinion! He has been there for…read moreme with his knowledge and understanding has made me feel understood! That's what it's about!! I wouldn't go anywhere else! Thank you Henryfor helping me through this difficult time when I thought I was a loss you were right there helping me all the way This is why companies are successful!!!

I had ordered a 24 x 36" photograph and John H. in the photo lab did an excellent job, beyond my…read moreexpectations in printing this for me. I'm a professional photographer and really appreciate his skill set. Rich W St. Albert

Awesome selection of small appliances for the house and great cosmetic selection. Lots of snacks…read moreand a good size book and magazine collection. Electronics is well stocked with everything you need. Staff is very helpful with finding things. Also there is a Canada Post outlet inside. And a pharmacy.

Knowledgeable and friendly staff that takes the time to answer your questions. Had a…read morewonderful.experience and the selection was great!

Stopped into the St. Albert Greenhouse the other day on a whim after hitting up 6 greenhouses in…read morethe past 2 weeks. I was pleasantly surprised by quality, value, and variety. They had the best price out of 6 greenhouses and the major ones like HD, Lowe's, Costco, etc. for seed starter packs of 6 annuals - $2.50 for a 6 pack is pretty awesome in this neck of the woods! They had jumbo 6 packs for $4.50 ( $1.50 less than Hole's for example) and I'd say they had even better variety! The staff were friendly and it definitely had a back road country feel. My toddler enjoyed their "barn" cat or rather "greenhouse" cat. There were 5 greenhouses in total - though, the perennial one was lacking - I think Costco had more perennials than this place. None the less, GREAT deals and good varieties! I filled up the back of my vehicle with their selections and I'll be sure to go back again this growing season!